# Simbarashe Madzara

Simbarashe Madzara is a remote worker on Himalayas, IT Consultant/Trainer at MyLab, based in Zimbabwe.

Source: https://himalayas.app/@simbarashemadzara

```text
I am a dynamic IT Consultant and Trainer with over 14 years of comprehensive experience in Systems Support, training, and technical consulting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Zimbabwe |
| Authorized to work in | Zimbabwe |
| Salary expectations | 15k-30k USD |
| Job categories | IT Support Specialist, IT Consultant, IT Trainer, Systems Administrator, Network Administrator, Cloud Engineer, Technical Instructor, IT Project Manager, Infrastructure Engineer, Senior IT Consultant, IT Support Specialist |
| Skills | Microsoft Exchange Server, SharePoint, Active Directory, Cloud Based Systems, Cisco, VMWare, Certifications: CompTIA A+, CompTIA Network+, CompTIA Security, System Administration, IT Training, Content Creation, Systems Infrastructure Support, Backup And Recovery, Troubleshooting, Microsoft Project, Microsoft Office, Identity Management, Instructor, CRM, Excel, Project Management, Support Ticketing Systems |
| LinkedIn | https://linkedin.com/in/simbarashe-madzara-9615466b |
| Twitter | https://x.com/smadzara |

## What I'm looking for

```text
I am looking for a role where I can work with IT systems and training initiatives, improve uptime and operational efficiency. The Ideal job would allow me to work from home.
```

## About

```text
With over 12 years of experience as an IT Consultant, Microsoft Certified Trainer, and Systems Specialist, I bring a rare combination of technical depth, training capability, and business acumen — all delivered effectively in remote-first environments.

As Lead Microsoft Trainer and IT Consultant at MYLAB, I have spent the past decade running the firm's entire IT function: consultations, implementations, and training delivery. I built and maintain a 100% cloud-based business system with guaranteed uptime, and I have personally brought in major clients through referrals and direct requests. That mix of hands-on infrastructure work and client-facing consulting is exactly what remote IT roles demand — self-direction, reliability, and clear communication.

Earlier in my career, as IT Instructor at New Horizons Computer Learning Centre and System Administrator at Adept Solutions and Compulink Systems, I delivered training across Microsoft Office, Exchange, SharePoint, Cisco CCNA, VMware, and CompTIA A+, N+, and Security+, while managing on-premises and hybrid infrastructure for staff and external clients. I hold MCT, MCSA, MCSE, CCNA, and CompTIA certifications, and I am currently completing a BCom in Business Informatics — sharpening the business side of my technical work.

What I would bring to your team:

- Proven remote readiness — 10+ years managing cloud systems, distributed clients, and on-call support, all without needing a physical office.

- Microsoft ecosystem expertise — MCT, MCSA, MCSE, with deep experience in Azure-aligned tools, Active Directory, Exchange, SharePoint, and Office 365.

- Training and content development — I don't just fix systems; I build the documentation, training material, and onboarding content that helps teams adopt them.

- Business-minded consulting — I understand that IT exists to serve business outcomes, not the other way around.
```

## Experience

### IT Consultant/Trainer (current)

MyLab. Oct 2014 - Present

```text
Lead Microsoft Trainer responsible for consultations, implementations, and training delivery.
Client acquisition: brought major Zimbabwean clients to the firm through direct requests and referrals.
Client success: help new clients optimise their required systems for best results.
Full-stack IT role: handle all IT elements of the firm — consulting, implementation, and training.
```

Skills: Cloud-Migration, Active-Directory, Networking, Cisco, VMWare, CRM, Microsoft-365

### Lead System Administrator

Compulink Systems. Jan 2019 - Nov 2019

```text
• Lead consultant: delivered Microsoft-based systems to customers across multiple sectors, including on-call support.
• Internal IT: managed infrastructure and network, serviced staff machines, and handled troubleshooting.
• Revenue impact: increased constant revenue through excellent customer service and technical expertise.
```

Skills: Infrastructure-Management, client-support, Troubleshooting

### IT Instructor

New Horizons Computer Learning Centre. Jan 2012 - Oct 2014

```text
Lead Microsoft in-house trainer delivering courses on Office applications, Exchange and SharePoint while also training on Cisco CCNA, VMware and CompTIA topics to improve learner outcomes.
```

Skills: Exchange, SharePoint, CCNA, VMWare, CompTIA, Networking, IT-Training, Curriculum-Development

### System Administrator

Adept Solutions. Jan 2012 - Oct 2014

```text
Managed IT infrastructure and networks, improved system uptime and staff productivity through Active Directory administration, backups and general troubleshooting.
```

Skills: Active-Directory, Network-Administration, Backup, Troubleshooting, Identity-Management

### Sound Engineer

Shed Studios. Jan 2009 - Dec 2011

```text
Engineered and produced adverts, jingles and live sound mixes that increased client engagement and brand visibility for prominent organizations.
```

Skills: Live-Sound, Jingle-Production, Sound-Engineering, Audio-Editing

### Music Trainer

Prince Edward School. Jan 2008 - Nov 2010

```text
Trained students in wind instruments and developed the school's wind band, big band and orchestra, improving ensemble performance quality.
```

Skills: Saxophone, Trumpet, Trombone, Curriculum-Development

## Education

### University of South Africa

Bachelor of Commerce, Business Informatics

```text
Currently enrolled in a Bachelor of Commerce in Business Informatics program combining business and information systems studies.
```

### City and Guilds

Diploma in Systems Support, Systems Support

```text
Completed a Diploma in Systems Support covering practical IT support, troubleshooting, and systems maintenance.
```

### NIIT

Advanced Certificate in Information Technology, Information Technology

```text
Completed an Advanced Certificate in Information Technology focusing on core IT concepts and practical skills.
```

## Tech stack

- Instructor
- Enhance

To contact Simbarashe, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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