# Silvana Framil Almeida Silvana Framil Almeida is a remote worker on Himalayas, Billing Clerk at SPDM - Associação Paulista para o Desenvolvimento da Medicin, based in Brazil. Source: https://himalayas.app/@silvanaframilalmeida ```text Executive Assistant at Orion S.A. who managed a director’s board cycle, confidential administration, and executive inbox. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Brazil | | Authorized to work in | Brazil | | Salary expectations | 40k+ BRL | | Job categories | Executive Assistant, Operations Coordinator | | Skills | Executive Support, Inbox Management, Multi time zone Scheduling, Board Preparation, SOP Development, Process Improvement, Workflow Automation, Operational Risk Management, Team Coordination, Procurement, Supplier Management, Inventory Management, Billing, Accounts Payable, Accounts Receivable | | LinkedIn | https://linkedin.com/in/silvana-framilalmeida | ## About ```text At Orion S.A., I provided direct support to the industrial director, managing his inbox and preparing board reports and meeting materials. I also handled confidential personal and financial administration under power of attorney. At Ericsson Telecomunicações Ltda., I trained technicians on new procedures and a SAP-integrated system, and partnered with engineering on inventory modernization that saved US$1.6 million. At Policlin S.A. Serviços Médicos Hospitalares, I led 14 drivers across four cities in a 24-hour transport operation. ``` ## Experience ### Billing Clerk (current) SPDM - Associação Paulista para o Desenvolvimento da Medicin. Sep 2020 - Present ```text Entered emergency, outpatient, and diagnostic procedures into the hospital billing system, including laboratory and imaging examinations. Maintained breast milk donation and mammography counts for government reports. ``` Skills: Billing, Hospital-Systems, Data-Entry, Government-Reporting ### Billing Assistant [Robert Half](https://himalayas.app/companies/robert-half). Sep 2026 - Oct 2026 ```text Supported billing, invoice-related tasks, collection entries, service tickets, and commission documentation in a remote assignment. ``` Skills: Billing, Invoicing, Collections, Service-Tickets, Commission-Documentation ### Administrative Assistant SESI - Serviço Social da Indústria. May 2019 - May 2020 ```text Identified corporate and municipal decision-makers, assessed organizational needs, and negotiated service opportunities. Helped develop workplace rehabilitation services for General Motors and Gates. ``` Skills: Business-Development, Negotiation, Client-Relations, Healthcare-Services, Vaccination-Campaigns ### General Office Assistant Combrasil Alimentos S.A.. Oct 2018 - Apr 2019 ```text Supported sales representatives through route coordination, territory-based lead allocation, daily sales reports, and target tracking. Received grain shipments and collected samples for quality assessment. ``` Skills: Sales-Support, Route-Coordination, Lead-Allocation-Software, Sales-Reporting, Quality-Assessment ### General Office Assistant CAASP - Caixa de Assistência dos Advogados de São Paulo. Jun 2017 - Nov 2017 ```text Coordinated regional staff across dental, pharmacy, bookstore, and health-plan services. Managed payroll, purchasing, unit supplies, and medication inventories. ``` Skills: Staff-Coordination, Payroll, Purchasing, Inventory-Management, Financial-Movements ### General Office Assistant [Ericsson Telecomunicações Ltda.](https://himalayas.app/companies/ericsson). Feb 2015 - Mar 2017 ```text Trained technicians on new procedures and a SAP-integrated system, led inventory modernization saving US$1.6 million, and allocated repairs to 32 technicians meeting 15-day deadlines with no late deliveries. ``` Skills: SAP, Training, Inventory-Management, Procurement, Supplier-Management, International-Purchasing, Cost-Savings ### General Office Assistant 3H Terceirização em Serviços Ltda.. Aug 2014 - Dec 2014 ```text Managed accounts payable and receivable, bank reconciliation, payment scheduling, payroll, and benefits. Reviewed service contracts and handled purchasing, office maintenance, and PPE stock. ``` Skills: Accounts-Payable, Accounts-Receivable, Bank-Reconciliation, Payroll, Purchasing, Contract-Review ### Executive Secretary Colégio Ciclo. Mar 2014 - May 2014 ```text Migrated school and enrollment data into the Sofia ERP. ``` Skills: Data-Migration, ERP, Sofia ### Sales Assistant TECHDUTO. Feb 2013 - Sep 2013 ```text Coordinated visit schedules, travel reports, lodging research, and client allocation. ``` Skills: Scheduling, Travel-Coordination, Client-Allocation ### General Office Assistant Policlin S.A. Serviços Médicos Hospitalares. Jul 2012 - Jan 2013 ```text Led 14 drivers across a hospital network in four cities, assigning routes and coordinating urgent and emergency transport. Managed hiring, staffing, and served as escalation point for 24-hour transport incidents. ``` Skills: Team-Leadership, Route-Coordination, Emergency-Transport, Staff-Management, Operational-Risk-Management ### Inbound Customer Service Operator TIVIT - Terceirização de Processos, Serviços e Tecnologia S.. Sep 2009 - Mar 2012 ```text Negotiated customer payment options, supported Vivo business clients, trained staff, led teams, and evaluated call quality. ``` Skills: Customer-Service, Negotiation, Training, Team-Leadership, Call-Evaluation ### General Office Assistant Orion S.A.. Mar 2006 - May 2009 ```text Provided direct executive support to the industrial director, managed confidential financial administration, and prepared board reports. Organized client visits and audits from Volkswagen and Ford. ``` Skills: Executive-Support, Inbox-Management, Board-Reporting, Confidentiality, SAP, Excel, Word, Collections, Bank-Account-Management ### Quality Document Control TI Brasil / Resolve. Feb 1996 - Sep 1999 ```text Performed quality document control, Excel archive tracking, and logistics management support. ``` Skills: Quality-Control, Document-Management, Excel, Logistics ## Education ### FATEC São José dos Campos Degree, Logistics Technology ```text Degree in Logistics Technology from FATEC São José dos Campos, completed in 2015. ``` ## Tech stack - Microsoft Excel - SAP - Microsoft Word To contact Silvana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [FLAVIA DIAS](https://himalayas.app/@flaviadias): Administrative Manager, Pró Hospitalar Medical Equipment - [Vanessa Armelin](https://himalayas.app/@vanessaarmelin): Freelance Translator, Self Employed - [Dayrlon Pereira](https://himalayas.app/@dayrlonpereira): Administrative & Commercial Assistant, Fedcorp - [Claudia Moreira](https://himalayas.app/@claudiamoreira): Manager Assistant, Net Promoter System (NPS) Prism - [Raiane Costa Camara](https://himalayas.app/@raianecostacamara): Copy Approval Coordinator, Johnson & Johnson - [Beatriz Wickert Gerhard](https://himalayas.app/@beatrizwickertgerhar): Executive and Personal Assistant, Under NDA Contract - [Paula User](https://himalayas.app/@paulauser9): Global Operations & Customer Service Coordinator, Functional Patterns - [Daniela Anisio Pinto de Lemos](https://himalayas.app/@danielaanisiopintode): Business Operations & Administrative Management, D'Lolas Craft - [Leticia Kreigne](https://himalayas.app/@leticiakreigne): Senior Executive Assistant & Office Manager, UPX - [Giordana Giglio](https://himalayas.app/@giordanagiglio): Operations Specialist, CHG MERIDIAN