# shruti singh

shruti singh is a remote worker on Himalayas, Jr. HR Associate at Clean Harbors, based in India.

Source: https://himalayas.app/@shrutisingh17

```text
Business Analyst at Clean Harbors who created an SOP that reduced month-end billing delays and errors by 50%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 518k+ INR |
| Job categories | Business Analyst, Data Analyst |
| Skills | Business Analysis, Requirements Gathering, BRD, FRD, Process Mapping, Gap Analysis, User Stories, Acceptance Criteria, Data Analysis, SOP Documentation, Stakeholder Reporting, A B Testing, Agile, Scrum, SDLC |
| LinkedIn | https://linkedin.com/in/shrutisingh-577b9730a |

## About

```text
At Clean Harbors, I created an SOP for uniform ordering that reduced month-end billing delays and errors by 50%. I also reconciled order data and prepared billing reports for Cintas uniform orders.

My experience includes documenting requirements and processes, building Excel trackers and reports, and recording customer cases in Salesforce. I’m pursuing an MBA in Data Analytics and have completed Google Data Analytics and Business Intelligence certifications.
```

## Experience

### Jr. HR Associate

[Clean Harbors](https://himalayas.app/companies/clean-harbors). Jun 2025 - Jun 2026

```text
Created an SOP for uniform ordering that reduced delays and errors in month-end billing by 50%. Reconciled order data and prepared month-end billing reports, managed uniform ordering for 100+ candidates per month, and coordinated medical scheduling and background verification.
```

Skills: SOP-Documentation, V-Lookups, XLOOKUP, Excel, Pivot-Tables, Data-Validation, Oracle-HCM, ServiceNow, Stakeholder-Reporting

### Chat Support Associate

BTWO Solutions Pvt. Ltd.. Nov 2023 - Mar 2024

```text
Resolved customer grievances about missing and incorrect items through chat and voice support. Recorded detailed case notes in Salesforce, processed refund requests, and escalated complaints via professional emails.
```

Skills: Salesforce, Customer-Support, Refund-Processing, Case-Management, Communication-Skills

### Portfolio Management Intern

Agile Capital Services. Oct 2022 - Dec 2022

```text
Collected and organized client data to support day-to-day portfolio management. Prepared preliminary feasibility analyses comparing investment options on risk and ROI.
```

Skills: Data-Collection, Feasibility-Analysis, Risk-Assessment, ROI-Analysis

## Education

### Manipal University Jaipur

MBA, Data Analytics. 2026 - Present

```text
Pursuing an online MBA in Data Analytics with an expected completion in 2028.
```

### Netaji Subhash University

Bachelor of Business Administration, Business Administration. 2020 - 2023

```text
Completed a Bachelor of Business Administration degree from 2020 to 2023.
```

### Google

Google Data Analytics Professional Certificate, Data Analytics

```text
Earned the Google Data Analytics Professional Certificate.
```

### Google

Google Business Intelligence Certificate, Business Intelligence

```text
Earned the Google Business Intelligence Certificate.
```

### Great Learning

Business Analysis and Process Management, Business Analysis

```text
Completed a certification in Business Analysis and Process Management.
```

### Deloitte Australia

Data Analytics Job Simulation, Data Analytics

```text
Completed the Data Analytics Job Simulation through Forage.
```

### Tata iQ

GenAI Powered Data Analytics Job Simulation, Data Analytics

```text
Completed the GenAI Powered Data Analytics Job Simulation through Forage.
```

## Tech stack

- Tableau
- Salesforce
- MySQL
- Jira
- Confluence
- Gemini
- SQL
- ServiceNow
- ChatGPT
- Power BI

To contact shruti, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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