# Shivam User

Shivam User is a remote worker on Himalayas, Technical Executive at DataCouch, based in India.

Source: https://himalayas.app/@shivamuser27

```text
Product manager transitioning from technical operations; cut lead processing from 7 days to under 3 hours.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | Product Manager |
| Skills | Product Management, Product Requirements Document, User Stories, Backlog Prioritization, Roadmapping, Funnel Analysis, Workflow Automation, API Integration, AI Pipelines, Prompt Engineering, LLM Evaluation, User Interviews, UAT, Regression Testing, Competitive Analysis |

## What I'm looking for

```text
I'm transitioning into product management, bringing hands-on technical fluency and a track record of owning outcomes, not just tasks.
```

## About

```text
At DataCouch, I identified warm leads lost to week-long data delays, prioritised the fix over three queued features, and shipped a pipeline that reduced lead turnaround from 7 days to under 3 hours. I also built SQL-driven delivery dashboards and owned release validation.

At Quark Software Inc., I translated requirements into PRDs, user stories, and acceptance criteria, helping reduce post-launch support tickets by 30%. I caught 18 defects across six UAT cycles and made competitor-analysis recommendations adopted by leadership.

In my product projects, I took Blinkit’s Scout AI recommendation concept from root-cause research to a deployed MVP with a metrics framework, and built ProdHub, a community platform with admin-gated contributions. I also prototyped a Hindi-native, voice-first GST filing experience for small-business owners.
```

## Experience

### Technical Executive

DataCouch. Nov 2024 - Mar 2026

```text
Identified and fixed a lead processing bottleneck, reducing turnaround from 7 days to under 3 hours. Built SQL-driven dashboards and owned release validation, maintaining 99.9% platform uptime.
```

Skills: SQL, Workflow-Automation, API-Integration, Operations, Regression-Testing, Monitoring, Prioritization, Dashboarding

### Product Analyst Intern

Quark Software Inc.. Jan 2024 - Jun 2024

```text
Translated requirements into PRDs, user stories, and acceptance criteria, reducing post-launch support tickets by 30%. Caught 18 pre-launch defects across 6 UAT cycles and conducted competitor analysis.
```

Skills: PRD-Writing, User-Stories, Acceptance-Criteria, UAT, Competitive-Analysis, Prioritization

## Education

### Chandigarh College of Engineering and Technology

Bachelor of Engineering, Computer Science. 2020 - 2024. Grade: 8.58/10

```text
Pursued a Bachelor of Engineering in Computer Science, achieving a GPA of 8.58/10.
```

## Tech stack

- GitHub
- Google Analytics
- Mixpanel
- Figma
- Jira
- Python
- FastAPI
- Amplitude
- Notion
- SQL
- Cursor
- N8N
- Claude Code

To contact Shivam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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