# shiva kapahi

shiva kapahi is a remote worker on Himalayas, Global Account Manager at Cogent Communications Inc., based in India.

Source: https://himalayas.app/@shivakapahi

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Global Account Manager at Cogent Communications Inc., growing enterprise connectivity accounts and winning new logos.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 309k+ INR |
| Job categories | Global Account Manager, Enterprise Sales Manager, Strategic Account Manager, Business Development Manager, Telecommunications Sales Manager, Connectivity Solutions Sales |
| Skills | Global Account Management, Enterprise Sales, Strategic Account Management, Telecom Sales, Connectivity Solutions, New Business Development, New Logo Acquisition, IP Transit, IPVPN, Dedicated Internet Access, Colocation Services, Data Center Solutions, Consultative Selling, Solution Selling, Complex Sales |

## What I'm looking for

```text
I’m seeking a Global Account Manager, Enterprise Sales Manager, Strategic Account Manager, Business Development Manager, or Telecom / Connectivity Sales role.
```

## About

```text
At Cogent Communications Inc., I manage global enterprise accounts and sales across Layer 3 IP Transit, IP VPN Services, and Dedicated Internet Access. I work with senior decision-makers to position connectivity solutions and identify new-logo, upsell, and expansion opportunities.

At Mantra Labs Pvt. Ltd., I grew strategic accounts and acquired new enterprise clients across India, focusing on CX consulting and solution selling. I led senior-stakeholder conversations, developed proposals, and negotiated enterprise opportunities.

Earlier, at Comba Telecom India Pvt. Ltd., I managed sales, business development, and key accounts with leading Telecom Service Providers, generating USD 1M in revenue in a single year through repeaters and in-building solutions. Across my roles, I’ve worked in enterprise sales, account growth, and telecom and connectivity.
```

## Experience

### Global Account Manager (current)

Cogent Communications Inc.. Apr 2024 - Present

```text
Own end-to-end global enterprise account management and sales across prospecting, solution positioning, commercial negotiation, closure, onboarding and account growth. Drive strategic engagements with C-level executives and provide deep solution expertise across Layer 3 IP Transit, IP VPN, and Dedicated Internet Access.
```

Skills: Global-Account-Management, Enterprise-Sales, IP-Transit, IPVPN, Dedicated-Internet-Access, Consultative-Selling, C-level-Engagement, Pipeline-Management, Forecasting, Salesforce, Commercial-Negotiation

### Sr. Manager – Strategic Accounts

Mantra Labs Pvt. Ltd.. Aug 2021 - Mar 2024

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Owned quota-carrying enterprise sales, strategic account growth and new-logo acquisition across India, with focus on CX consulting and solution selling. Led C-level sales conversations and closed high-value enterprise opportunities.
```

Skills: Enterprise-Sales, Strategic-Account-Management, New-Logo-Acquisition, Solution-Selling, C-level-Engagement, Pipeline-Management, Commercial-Negotiation, Upselling, Cross-Selling

### Manager – Customer Support & Business Development

Enthusiast Global Group. Aug 2016 - Jul 2021

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Managed healthcare accounts across India and APAC, driving business development, lead generation, account growth, monthly billing and revenue ownership. Directed international Inside Sales operations across EMEA and Middle East.
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Skills: Business-Development, Lead-Generation, Account-Management, Inside-Sales, Revenue-Ownership, Commercial-Negotiation, Executive-Presentation

### Manager – Inside Sales

IRT Computer Solutions (I) Pvt. Ltd.. Aug 2014 - Aug 2016

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Managed the full B2B sales cycle from prospecting and qualification through proposal, negotiation and deal closure, delivering monthly revenue and quarterly forecast targets. Used Salesforce, Cognos, QlikView and SQL for CRM, pipeline management, account analysis and forecasting.
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Skills: B2B-Sales, Inside-Sales, Salesforce, Cognos, Qlikview, SQL, Pipeline-Management, Forecasting, Executive-Presentation

### Team Lead – Inside Sales

iYogi Technical Services Pvt. Ltd.. May 2013 - Jul 2014

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Led a team of 18 inside sales representatives against appointment-setting and revenue targets. Delivered training on consultative selling and communication; managed market research and executive reporting.
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Skills: Team-Leadership, Inside-Sales, Consultative-Selling, Training, Market-Research, Executive-Reporting

### Assistant Manager – Customer Service

Pensa Media Solution Pvt. Ltd.. Jul 2012 - May 2013

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Conducted market research and analysis for new products and regions; supported product launches and business growth initiatives. Trained team members and managed client negotiations and relationship activities.
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Skills: Market-Research, Product-Launch, Client-Negotiation, Training, Customer-Relationship-Management

### Relationship Manager

Comba Telecom India Pvt. Ltd.. Apr 2010 - Jul 2012

```text
Managed sales, business development and key accounts with leading Telecom Service Providers. Generated USD 1M revenue in a single year through repeaters and in-building solutions.
```

Skills: Sales, Business-Development, Key-Account-Management, Telecommunications, RFP-RFQ-Management, Commercial-Negotiation

## Education

### Institute of Marketing & Management, Delhi

PGDM, Marketing and International Business

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Completed PGDM in Marketing and International Business in December 2010.
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### Institute of Technical Science, Ghaziabad

Bachelor of Biotechnology, Biotechnology

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Completed Bachelor of Biotechnology in December 2007.
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## Tech stack

- QlikView
- Salesforce
- HubSpot
- SQL

To contact shiva, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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