# Shelly Marie User Shelly Marie User is a remote worker on Himalayas, Club Manager at Anytime Fitness, based in United States. Source: https://himalayas.app/@shellymarie ```text Business owner, Realtor, and trainer with experience in operations leadership, training coordination, client relationships, and technology. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | United States | | Authorized to work in | United States | | Salary expectations | 60k-80k USD | | Job categories | Technical Support Specialist, Business Development Representative, Real Estate Agent, Learning And Development Specialist, Learning Coordinator, Project Coordinator, Operations Coordinator, Customer Success Manager, Account Manager, Implementation Specialist, Technical Support Specialist | | Skills | Business Operations, team development, Training And Facilitation, Consultative Sales, Customer Experience, Relationship Management, Process Improvement, Cross Cultural Communication, Technical Support, Project Coordination | | LinkedIn | https://linkedin.com/in/shellypousson | ## What I'm looking for ```text I’m seeking remote work in operations, training, project coordination, customer success, or technology adoption. I bring business ownership, real estate, team leadership, and client relationship experience. I value autonomy, collaboration, meaningful work, and continued learning. I’m open to domestic and international travel and relocation for the right opportunity. ``` ## About ```text I’m a business owner, Realtor, trainer, and operations professional with experience across real estate, telecommunications, legal videography, fitness, hospitality, and education. I’ve owned and operated several businesses, managed teams and daily operations, developed client relationships, and helped people learn new skills and technologies. Business ownership has given me experience with the full picture: business development, sales and marketing, customer service, scheduling, billing, documentation, and coordinating people and resources. My real estate and legal-videography work strengthened my ability to manage detailed transactions and projects, communicate with multiple parties, and follow through under deadlines. Training and coordination are central to my background. At Cellular Sales, I served as a Training Coordinator, supporting employee development in technology, product knowledge, customer communication, and operating procedures. My experience also includes staff recruitment and onboarding, team coaching, customer education, and teaching English in Mexico. I enjoy making unfamiliar information understandable and helping people become more confident and capable. Technology is another thread throughout my career—from store management and Tier 2 troubleshooting at AT&T to presenting Swipeby’s AI-enabled SaaS platform to restaurant owners. I work with CRM systems, spreadsheets, and business software, and I’m developing Now What?, an AI-assisted application, through requirements definition, workflow testing, and user-experience improvements. I’m seeking remote opportunities in operations, project or training coordination, customer success, and technology adoption. I bring initiative, practical judgment, adaptability, and an owner’s sense of responsibility—along with the ability to connect business needs, people, and the tools that help them succeed. ``` ## Experience ### Club Manager Anytime Fitness. Jan 2025 - Jan 2026 ```text Led daily operations of an approximately 750-member fitness club, managing sales performance, member experience, facility management, staffing, and administrative functions. Recruited, onboarded, coached, and supported staff and trainers while managing membership sales, retention, CRM activity, and marketing/community outreach. ``` Skills: Club-Operations, Team-Leadership, Member-Experience, Membership-Sales, Retention, Delinquency-Outreach, CRM, Marketing-Campaigns, Community-Outreach, Facilities-Management, Vendor-coordination ### Business Development Representative Swipeby. Jan 2024 - Jan 2025 ```text Generated new business opportunities through prospecting and consultative conversations, translating customer needs into technology-based solutions. Managed leads and follow-up activities through CRM systems and supported pipeline progression while building client relationships. ``` Skills: Prospecting, Consultative-Sales, Relationship-Development, Lead-Management, Follow-up, CRM ### Hospitality Ops & Marketing Consultant ESL Educator Independent. Jan 2020 - Jan 2024 ```text Supported hotels and hostels with daily operations, guest experience, marketing, communication, and business-development initiatives. Delivered practical English-language instruction for adult learners and handled scheduling, client communication, curriculum development, and administrative responsibilities. ``` Skills: Hospitality-Operations, Guest-Experience, Marketing-Support, Business-Development, Cross-Cultural-Communication, English-Instruction, Curriculum-Development, Scheduling, Client-Communication, Project-Planning, Administration ### Owner and Legal Videographer Advanced Legal Video. Jan 2014 - Jan 2020 ```text Founded and operated a legal videography business serving attorneys and legal professionals. Managed client acquisition, scheduling, budgeting, billing, equipment/travel logistics, and time-sensitive deposition recording while ensuring accurate, confidential project delivery. ``` Skills: Depositions, Client-Acquisition, Scheduling, Budgeting, Billing, Equipment-Management, Travel-Logistics, File-Management, Project-Coordination, Confidentiality ### Owner and Real Estate Agent, REALTOR® Keller Williams Realty. Jan 2011 - Jan 2017 ```text Owned and operated an independent real estate business representing buyers and sellers through residential transactions. Managed client acquisition, marketing, negotiations, and transaction coordination while coordinating lenders, inspectors, title professionals, attorneys, contractors, and other parties through closing. ``` Skills: Real-Estate-Sales, Client-Acquisition, Property-Research, Negotiation, Transaction-Coordination, Stakeholder-Management, Document-Management, Marketing ### Area Sales and Training Manager Cellular Sales of Knoxville. Jan 2008 - Jan 2010 ```text Owned and operated an independent business providing area-level sales, operational, inventory, leadership, and training support across multiple locations. Developed employees through consultative sales and product/technology knowledge training, coached performance, and supported recruiting, onboarding, and continued education. ``` Skills: Area-Sales, Sales-Leadership, Training-And-Facilitation, Consultative-Sales, Product-Knowledge, Technology-Sales, Service-Recovery, Inventory-Management, Recruitment, Onboarding, Performance-Coaching ### Store Manager - Tier 2 Technical Support [AT&T Wireless](https://himalayas.app/companies/at-t). Jan 2004 - Jan 2008 ```text Advanced through retail sales, in-store Tier 2 technical support, and store-management responsibilities. Led daily store operations including sales performance, employee scheduling, merchandising, inventory, cash controls, customer service, and ensured compliance while resolving complex wireless/account/network/software issues. ``` Skills: Retail-Store-Management, Sales-Leadership, Scheduling-Software, Merchandising, Inventory-Management, Customer-Service, Tier-2-Technical-Support, Consultative-Sales, Product-Knowledge, Relationship-Management, Compliance, Security, team-development ## Education ### University of Louisiana at Lafayette Business Systems Analysis and Technology ```text Studied business systems analysis and technology at the University of Louisiana at Lafayette. ``` ### Loyola University New Orleans Austrian Economics ```text Studied Austrian economics at Loyola University New Orleans. ``` ## Tech stack - Facebook Ads - Blockchain - Ethereum - Microsoft Azure - GitHub - Salesforce - Oracle - Google Docs - DocuSign - Namecheap - Shopify - Mailchimp - Zoho Mail - Workday - Google Drive - Dropbox - Adobe Photoshop - Slack - Zendesk - BambooHR - Google Maps - Ubuntu - Linux - iOS - macOS - Windows - Stripe - PayPal - Google Workspace - Microsoft Office 365 - Notion - WordPress - Google Sheets - Microsoft Excel - Discord - Zoom - Typeform - Wix - Squarespace - DreamHost - QuickBooks - Adobe Illustrator - Canva - Vimeo - Hootsuite - Calendly - DaVinci Resolve - Zoho CRM - Final Cut Pro - CapCut - ChatGPT - Adobe Acrobat Pro - Microsoft Word - Square To contact Shelly Marie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Theresa Viera-Busby](https://himalayas.app/@theresavierabusby): Digital Sales Leader, Charter Communications - [Everett Lusk](https://himalayas.app/@everettlusk): Support Technician, Patterson Companies - [Adam Richey](https://himalayas.app/@adamrichey): Customer Service Agent, Teleperformance - [Josh Cook](https://himalayas.app/@joshcook): Sales Support Specialist/Training Lead, Keller Williams - [Christopher Bartlo](https://himalayas.app/@christopherbartlo): Project Manager, CBJD Property Solutions - [Alexis Müller](https://himalayas.app/@alexismller): Self Employed Property Support, Independent Property Services & Real Estate Support - [Ricardo Garcia](https://himalayas.app/@ricardogarcia1): IT Support Specialist, CourseCareers - [Brandon Noble](https://himalayas.app/@brandonnoble): Owner/Operator, Noble's Martial Arts - [david ruble](https://himalayas.app/@davidruble): Inside Sales Representative, Breezeline - [Jovanny Gonzalez](https://himalayas.app/@jovannygonzalez): Assistant Community Manager, CSI