# Shelley Mills

Shelley Mills is a remote worker on Himalayas, Procurement Assistant at Eurocell Ltd, based in United Kingdom.

Source: https://himalayas.app/@shelleymills

```text
Client-focused operations and customer success professional with 15+ years driving remote service excellence.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 35k-45k USD |
| Job categories | Client Relationship Executive, Customer Service, Customer Service Executive, Customer Success Manager |
| Skills | Excel, Stakeholder Management, Remote Work, Supplier Relations, Logistics Coordination, Compliance Management, CRM, Data Quality, Invoicing, Financial bookkeeping, Administration, Reporting, SAP, QAD Products, SAGE Pastel, Microsoft Word, Vendor Onboarding, Fraud Prevention, Negotiating Terms Of Business, Dispatch, Custom Service Packaging, Carrier Requirements, Compliance Documentation, Executive Diary Management, Regulatory Documentation, Port, Performance Monitoring, Health and Safety Compliance |

## What I'm looking for

```text
I’m looking for fully remote client services or customer success roles where I can run remote operations, manage stakeholders and suppliers, coordinate logistics, and keep CRM/data, reporting, and service standards accurate across time zones.
```

## About

```text
I’m a client-focused operations professional with over 15 years of experience managing supplier relationships, coordinating international logistics, and delivering high-quality service across fast-paced commercial environments. I’m known for clear communication, sharp attention to detail, and a proactive approach to problem-solving, and I’m equally at ease managing complex stakeholder relationships and keeping back-office processes running smoothly.

In my current Procurement Assistant role at Eurocell, I manage supplier onboarding, compliance checks and documentation, process purchase requisitions, and maintain accurate supplier pricing and invoicing records—while verifying supplier bank details using strict fraud-prevention procedures. Previously, as a Supply Chain Co-ordinator at Tsubakimoto, I served as the main point of contact for shipping, outsourced warehousing, and supplier communication, tracking end-to-end shipments, resolving invoice discrepancies, and producing ad-hoc reporting from Excel trackers. Earlier, as a Logistics Co-ordinator in Remote Operations for Tradecorp Logistics, I coordinated international shipments across multiple countries and delivered service-level and payment reports for five major gold-mining clients, supporting continuous improvement projects through reliable execution and compliance documentation.
```

## Experience

### Procurement Assistant (current)

Eurocell Ltd. Jan 2025 - Present

```text
Manage supplier onboarding, compliance checks, and documentation across a large supplier base to reduce risk and support business continuity. Process purchase requisitions, maintain pricing/invoicing and quality records, negotiate commercial terms, verify bank details for fraud prevention, and publish weekly procurement performance reports.
```

Skills: Vendor-Compliance, Invoicing, Negotiation, Fraud-Prevention

### Supply Chain Co-ordinator

Tsubakimoto UK Ltd. May 2023 - Jan 2025

```text
Served as the main point of contact for shipping, outsourced warehousing, and supplier communications, coordinating multiple external partners simultaneously. Tracked shipments end-to-end, resolved invoice discrepancies, administered dispatch processes, produced ad-hoc Excel reports, and ensured compliance with procedures, performance targets, and health and safety requirements.
```

Skills: Supplier-Communication, Dispatcher, Excel-reporting, Shipment-Tracking, Invoicing-Discrepancies, Compliance-Management, Warehousing, Data-Quality-Management

### Hotel Receptionist & Administrator

The Boat Country Inn & Restaurant. Jan 2022 - May 2023

```text
Provided front-of-house guest service and administrative support, managing check-ins, departures, and enquiries with a calm, professional approach. Produced weekly sales and housekeeping reports, monitored daily tasks via the HOP system with audits, and handled maintenance reporting to minimize disruption to guests.
```

Skills: Guest-Check-In-Out, Administrative-Support, HOP-System-Usage, Sales-Reporting, Guest-check-in-out

### Logistics Co-ordinator

Tradecorp Logistics. Oct 2019 - Dec 2021

```text
Coordinated international shipments and tracked deliveries across multiple African countries from a remote operations role. Delivered logistics support to five major gold-mining clients, producing service-level and payment reports and managing compliance documentation and product rotation records while resolving client and supplier issues under time pressure.
```

Skills: Shipment-Tracking, Remote-Operations, Client-Services, Compliance-Documentation, Product-Rotation-Records

### Administrative Assistant

Blue Crane Financial Services. Nov 2008 - Sep 2019

```text
Managed executive diaries, correspondence, and client communication for a high-volume financial services operation. Maintained bookkeeping records, produced monthly financial reports with regulatory compliance, administered confidential legal/financial transactions, and coordinated events with accurate documentation and on-time delivery.
```

Skills: Executive-Diary-Management, Client-Communication, Bookkeeping, Regulatory-Compliance, Confidential-Record-Handling, Event-Coordination, Documentation-Control, Administrative-Accuracy

## Education

### Port Elizabeth Tech

NCFE Level 2 (Principles of Business Administration), Business Administration

```text
Completed an NCFE Level 2 qualification covering Principles of Business Administration with Business Communication & Secretarial Studies.
```

### Victoria Girls High School

GCSE Equivalent, Secondary Education

```text
Completed a GCSE equivalent qualification.
```

## Tech stack

- Gmail
- Sage
- WhatsApp
- SAP
- ChatGPT

To contact Shelley, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Amanda Gupta](https://himalayas.app/@amandagupta): Customer Service Specialist, Thermofisher Scientific
- [Natacha French](https://himalayas.app/@natachafrench): Customer Service Supervisor, The Siemon Company Ltd
- [Kim Shah](https://himalayas.app/@kimshah): Executive Assistant, Green Courtesy Cars Limited
- [Leah Morton](https://himalayas.app/@leahmorton1): Senior Administrator, Mativ
- [Stephanie Cruz](https://himalayas.app/@stephaniecruz2): Customer Care Advisor, Ventrica
- [Flavia Ernesto](https://himalayas.app/@flaviaernesto): Procurement & Vendor Research Project, Solventis
- [Charlotte Whittington](https://himalayas.app/@charlottewhittington): Contract Manager, XPO Logistics
- [Jay Tucker](https://himalayas.app/@jaytucker): Customer Experience Specialist, Motability Operations Ltd
- [Kelly-Marie Pearson](https://himalayas.app/@kelly-mariepearson): Compliance Team Lead, Savills
- [Anca Filipenco](https://himalayas.app/@ancafilipenco): Customer Collaboration Specialist, Unilever
