# Shawnel Dotson

Shawnel Dotson is a remote worker on Himalayas, AI Data Contributor at Hi5Tasks, based in United States.

Source: https://himalayas.app/@shawneldotson1

```text
I deliver accurate remote customer support, administrative coordination, and AI data collection.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Customer Service Representative, Administrative Assistant, Dispatcher, Content Moderator, Data Entry Clerk, AI Data Contributor, Receptionist, Customer Representative, Customer Support Representative, Customer Service Representative (CSR), Customer Experience Representative, Customer Operations Representative, Customer Service Associate, Customer Support Agent, Customer Service |
| Skills | Customer Support, Live Chat, Email Support, Administrative Support, Data Entry, AI Data Collection, Video Recording, Quality Control, Smartphone Video, Dispatch, Microsoft Office, Google Workspace, Social Media Moderation, Scheduling, Incident Reports |

## What I'm looking for

```text
I'm looking for remote customer support, administrative, dispatch, content moderation, or AI data collection work where I can follow detailed guidelines, maintain accuracy, and provide dependable service.
```

## About

```text
I'm currently contributing first-person household video recordings at Hi5Tasks for AI and robotics training, following detailed privacy, framing, recording, and quality requirements.

I've supported customers and operations remotely and on site with TELUS International, Penny Electric, Bedrock Protection Agency, and Securitas, handling live support, content moderation, scheduling, dispatch, data entry, and service requests.
```

## Experience

### AI Data Contributor (current)

Hi5Tasks. Aug 2026 - Present

```text
Recorded first-person videos of household chores and hand-object movements for AI and robotics training, following detailed guidelines for privacy, framing, and quality.
```

Skills: AI-Data-Collection, First-Person-Video-Recording, Quality-Control

### Production Associate

Arroweye Solutions. Nov 2023 - Jul 2024

```text
Processed sensitive customer products, verified counts, prepared shipments, and maintained quality standards.
```

Skills: Quality-Control, Data-Entry, Shipping

### Customer Service Representative

[TELUS International](https://himalayas.app/companies/telus-international-ai-inc). Nov 2021 - Jun 2023

```text
Provided remote customer support and moderated social media content according to platform guidelines.
```

Skills: Remote-Customer-Support, Social-Media-Moderation, Live-Chat, Email-Support

### Receptionist / Administrative Assistant / Dispatcher

Penny Electric. Jun 2020 - Nov 2020

```text
Answered phones, scheduled appointments, completed data entry, and supported daily office operations.
```

Skills: Administrative-Support, Data-Entry, Dispatch, Scheduling

### Amazon Delivery Driver

Orion Opax LLC. Sep 2019 - Jun 2020

```text
Delivered customer orders safely and accurately while meeting scheduled delivery expectations.
```

Skills: Delivery, Time-Management, Customer-Service

### Event Staff / Security

Simon Event Group. Nov 2017 - Jun 2020

```text
Assisted guests, monitored event areas, and completed clear incident reporting.
```

Skills: Event-Staff, Security, Incident-Reports

### Dispatcher / Customer Service

Bedrock Protection Agency. May 2017 - Oct 2019

```text
Coordinated dispatch activity and provided responsive customer service.
```

Skills: Dispatch, Customer-Service

### Dispatcher / Customer Service

[Securitas](https://himalayas.app/companies/securitas). Sep 2016 - Jun 2019

```text
Managed visitor information, scheduling, dispatch communication, and service requests.
```

Skills: Dispatch, Customer-Service, Scheduling

## Education

### Eastside High School

High School Diploma, General Studies

```text
Earned a High School Diploma from Eastside High School.
```

## Tech stack

- Google Workspace

To contact Shawnel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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