# Sharleen Anita

Sharleen Anita is a remote worker on Himalayas, Assistant Customer Care Officer at National Cohesion and Integration Commission, based in Kenya.

Source: https://himalayas.app/@sharleenanita

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I support customer service, administration, communications, and HR operations.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Kenya |
| Authorized to work in | Kenya |
| Job categories | Administrative Assistant, Customer Service, Corporate Affairs Officer, Human Resources Assistant, Virtual Assistant, Receptionist, Marketing Officer, Bookkeeper, Financial Advisor, Administrative Assistant, Office Admin Assistant, Office Administrator, Administrative and Operations Assistant, Administrative Secretary, Operations |
| Skills | Office Administration, Customer Service, Client Relations, Front Office, Human Resources Support, Corporate Communications, Stakeholder Engagement, Public Relations, Records Management, Document Management, Report Writing, Correspondence Writing, Data Entry, Information Management, Microsoft Word, Excel, PowerPoint, Social Media Management, Content Creation, Meeting Coordination, Event Coordination, Research, Bookkeeping, Quickbooks, Xero, Sage One, Marketing, Problem Solving, Time Management, Confidentiality |

## What I'm looking for

```text
I'm looking for an administration, customer service, communications, HR support, or virtual assistant role where I can coordinate operations, manage records and client inquiries, support teams, and contribute to effective service delivery.
```

## About

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I've supported customer care, corporate communications, public engagement, and institutional programmes at the National Cohesion and Integration Commission (NCIC), responding to public inquiries and preparing official correspondence, reports, notices, and social media content.

Previously, I managed front-office operations and administration at Matano Holdings and Denper Services, coordinating visitors, calls, records, correspondence, meetings, and day-to-day office activities. I've also supported HR documentation, employee files, attendance records, and onboarding processes.

I bring experience in marketing, client relations, records management, bookkeeping support, and confidential information handling, with a practical focus on accurate service delivery and organized coordination.
```

## Experience

### Assistant Customer Care Officer

National Cohesion and Integration Commission. Jan 2026 - Aug 2026

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Handled customer care duties and responded to public inquiries professionally. Drafted official correspondence, reports, notices, and social media content, and supported corporate communication and public information initiatives.
```

Skills: Customer-Service, Corporate-Communications, Social-Media-Management, Report-Writing, Stakeholder-Engagement, Records-Management

## Education

### University of Nairobi

Diploma, Human Resource Management. 2023 - 2025

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Pursued a Diploma in Human Resource Management at the University of Nairobi from 2023 to 2025.
```

### Ruiri Girls High School

Kenya Certificate of Secondary Education, General Studies. 2011 - 2014

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Completed secondary education at Ruiri Girls High School, earning the Kenya Certificate of Secondary Education (KCSE) from 2011 to 2014.
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### Moi Primary School

Kenya Certificate of Primary Education, General Studies. 2003 - 2010

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Attended Moi Primary School, completing primary education with the Kenya Certificate of Primary Education (KCPE) from 2003 to 2010.
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## Tech stack

- Xero
- QuickBooks

To contact Sharleen, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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