# Shantel Lyons-Leach

Shantel Lyons-Leach is a remote worker on Himalayas, Sponsorship Manager at HealthFund Solutions, based in United States.

Source: https://himalayas.app/@shantellyons-leach

```text
I support insurance operations through accurate eligibility review, policy documentation, billing, and client service.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Insurance Operations Specialist, Client Services Specialist, Billing Specialist, Case Manager, Data Entry Specialist |
| Skills | Insurance Documentation, Policy Reviews, Renewal and Account Support, Digital Worksheet Processing, Premium Allocation, Client Services, Data Analysis, Report Compilation, Compliance, Application Preparation, Form filling, Excel, Microsoft Word, Outlook, Data Reporting Tools, Policy administration systems, Records Management Systems, CMS, Documentation Platforms, Billing, Invoice Processing, Financial Statement Reconciliation, Records Management, Claims Processing, Data Entry, problem resolution, Workflow Management, Teamwork |
| LinkedIn | https://linkedin.com/in/shantel-lyons-leach-72606796 |

## What I'm looking for

```text
I'm seeking a role in commercial risk operations where I can contribute to policy review, renewal support, client servicing, accurate documentation, and compliance-focused workflow management.
```

## About

```text
At HealthFund Solutions, I review insurance documentation to confirm eligibility and coverage accuracy, maintain audit-ready case records, and resolve discrepancies with providers, partners, and internal teams.

I've also managed billing, invoices, reconciliations, reporting, confidential records, renewal documentation, and compliance workflows at One Hope United, backed by high-volume data reconciliation experience at TRANSDEV.
```

## Experience

### Sponsorship Manager (current)

HealthFund Solutions. Dec 2022 - Present

```text
Review patient insurance documentation for eligibility and coverage accuracy, maintain detailed case files, and collaborate with providers and internal teams to resolve discrepancies.
```

Skills: Insurance-Documentation, Policy-Reviews, Eligibility-Assessment, Case-Management, Compliance, Data-Tracking, Reporting, Excel, Communication-Skills

### Billing Specialist / Office Manager

One Hope United. Apr 2019 - Apr 2022

```text
Managed billing workflows, processed invoices, reconciled statements, and maintained confidential files for compliance and audit standards.
```

Skills: Billing, Invoicing, Reconciliations, Financial-Records, Compliance, Audit, Reporting, Data-Tracking, Excel, Communication-Skills

### Family Support Specialist / FTC Facilitator

One Hope United. Jul 2017 - Apr 2019

```text
Analyzed service needs, created case summaries, and maintained documentation for compliance and program alignment.
```

Skills: Case-Management, Documentation, Compliance, Reporting, Data-Analysis, Facilitation, Excel

### Youth Care Specialist

Children's Home Society. Jan 2016 - Jul 2017

```text
Maintained logs, incident reports, compliance forms, and daily record documentation, ensuring audit-ready files.
```

Skills: Documentation, Compliance, Reporting, Record-keeping, Excel

### Data Entry & Reconciliation Specialist

Transdev. Jul 2010 - Dec 2015

```text
Processed large datasets, verified policy-related service entries, and reconciled discrepancies in reporting.
```

Skills: Data-Entry, Data-Analysis, Reconciliations, Reporting, Excel, problem-resolution

## Education

### Columbia College

Associate of Science, Human Services

```text
Associate of Science in Human Services from Columbia College.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Shantel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Alexander Mamus](https://himalayas.app/@alexandermamus): Administrative/Data Clerk, Max Health
- [Christina Bailey](https://himalayas.app/@christinabailey): Benefit Verification Specialist, Continuum / CVS Health
- [Xyreine Hawkins](https://himalayas.app/@xyreinehawkins): Payor / Insurance Specialist, McKesson
- [Amber Mansaray](https://himalayas.app/@ambermansaray): P&C Insurance Agent, Qualfon
- [Daneija Richard](https://himalayas.app/@daneijarichard): Insurance Verification Specialist, Baptist South Hospital
- [Adam Hopkins](https://himalayas.app/@adamhopkins1): Patient Services Assistant, GBMC Health Partners
- [Robina User](https://himalayas.app/@robinauser): Enrollment Operations Specialist, Stride Health
- [Kistina Schieferstein](https://himalayas.app/@kistinaschieferstein): Billing Specialist, UnitedHealthCare
- [Keenya Quick](https://himalayas.app/@keenyaquick): Billing Representative, HealthNow Administrative Services
- [Samantha Hill](https://himalayas.app/@samanthahill): Customer Service Associate, NTT DATA