# Shania James Shania James is a remote worker on Himalayas, Clerical Officer II at St. George's University, based in Grenada. Source: https://himalayas.app/@shaniajames ```text Clerical Officer II at ST. GEORGE'S UNIVERSITY, coordinating Facilities and Maintenance requests through ServiceNow. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Grenada | | Authorized to work in | Grenada | | Salary expectations | 30k+ USD | | Job categories | Administrative Assistant, Virtual Assistant, Customer Support Representative, Operations Support Specialist | | Skills | Administrative Support, Virtual Assistant, Customer Service, Customer Support, Clerical Support, Email Management, Data Entry, Documentation Preparation, Records Management, Calendar Coordination, Meeting Coordination, Event Coordination, Logistics Support, Request Coordination, Accounts Payable | ## What I'm looking for ```text I'm seeking a remote Administrative Assistant, Virtual Assistant, Customer Support, or Operations Support position. ``` ## About ```text At ST. GEORGE'S UNIVERSITY, I provide clerical support to the Facilities and Maintenance office, coordinating service requests through ServiceNow and preparing professional emails in Outlook. I also support meetings, site visits, logistics, and event planning. My experience includes administrative and HR support, customer service, accounts payable assistance, and procurement coordination. ``` ## Experience ### Clerical Officer II (current) St. George's University. Jun 2025 - Present ```text Provides administrative and clerical support to the Facilities and Maintenance office, coordinating service requests and supporting operational activities. ``` Skills: ServiceNow, Outlook, Microsoft-Teams, Microsoft-Office, Records-Management, Event-Coordination, Communication-Skills ### HR & Administrative Assistant Paperclip Ltd.. Dec 2024 - Feb 2025 ```text Provided administrative support for daily office and HR-related operations, assisting with document organization and communication between management and employees. ``` Skills: Administrative-Support, HR-Support, Document-Management, Communication-Skills ### Call Center Agent KM2 Solutions. Jan 2024 - Sep 2024 ```text Delivered professional customer service in a fast-paced call center, assisting customers with account-related questions and resolving concerns. ``` Skills: Customer-Service, Communication-Skills, Problem-Solving, Attention-To-Detail ### Accounts Payable & Administrative Assistant Smart Buy Grocery. May 2023 - Jan 2024 ```text Provided administrative support and assisted with accounts payable responsibilities, including processing financial information and maintaining accurate records. ``` Skills: Accounts-Payable, Data-Entry, Records-Management, Communication-Skills ### Procurement Officer Office Pro's. Mar 2023 - May 2023 ```text Assisted with procurement-related administrative tasks and coordination, supporting communication and documentation for purchasing requirements. ``` Skills: Procurement, Documentation, Records-Management, Communication-Skills ### Customer Service Representative Unicomer (Courts) Grenada. Sep 2022 - Dec 2022 ```text Provided customer service and assisted customers with inquiries, maintaining professional communication and resolving concerns. ``` Skills: Customer-Service, Communication-Skills, Problem-Solving ### Private Tutor & Administrative Officer Straight A's Private Tutoring. May 2021 - Jul 2022 ```text Provided administrative support and assisted with daily business operations, communicating with clients and coordinating administrative activities. ``` Skills: Administrative-Support, Communication-Skills, Records-Management ### Sales Clerk & Cashier Las Chicas GND. Apr 2019 - Mar 2021 ```text Provided excellent customer service in a retail environment, processing transactions accurately and assisting customers with inquiries. ``` Skills: Customer-Service, Cash-Handling, Point-of-Sale, Communication-Skills ### Customer Service & Email Agent Clear Harbor GND. Nov 2018 - Feb 2019 ```text Provided customer support through email and other communication channels, responding professionally to inquiries and maintaining accuracy. ``` Skills: Customer-Service, Email-Communication, Written-Communication, Attention-To-Detail ## Education ### T. A. Marryshow Community College Associate Degree, English Language and English Literature. 2016 - 2018 ```text Pursued Associate Degree studies in English Language and English Literature for CAPE. ``` ### Happy Hill Secondary School CSEC, General Secondary Education. 2011 - 2016 ```text Completed CSEC subjects including English Language, English Literature, Principles of Accounts, Social Studies, French, Spanish, and Food and Nutrition. ``` ### Alison Diploma, Customer Service ```text Earned a Diploma in Customer Service. ``` ### Alison Certificate, Business Communication ```text Completed certification in Business Communication: Fundamentals of Business Writing. ``` ### Alison Certificate, Administrative Assistance ```text Completed Administrative Assistant Training. ``` ### Alison Certificate, Accounting Software ```text Completed Introduction to QuickBooks certification. ``` ### Alison Certificate, Business Etiquette and Professionalism ```text Completed certification in Business Etiquette and Professionalism. ``` ## Tech stack - Concur - Microsoft Teams - Microsoft Excel - QuickBooks - ServiceNow - Microsoft Word - Microsoft Outlook - Microsoft Office To contact Shania, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Llowella Stroude](https://himalayas.app/@llowellastroude): Receptionist/Secretary, Appletree Medical Centre - [Britney Price](https://himalayas.app/@britneyprice): Bartender, West Indies Beer Company - [Christel Bubb](https://himalayas.app/@christelbubb): Legal Administrative Assistant, Danny Williams & Co. 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