# Shaneika X

Shaneika X is a remote worker on Himalayas, Human Resource Manager at Delivery Crew and Marine Services, based in Panama.

Source: https://himalayas.app/@shaneikax

```text
Human Resource Manager in maritime services who coordinated seafarer recruitment and maintained compliance with MLC 2006.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Panama |
| Authorized to work in | Panama |
| Salary expectations | 60k+ USD |
| Job categories | HR Professional, Relationship Officer, Customer Care Agent, Manager, Document Management Clerk |
| Skills | Human Resources Management, Recruitment, Candidate Screening and Shortlisting, Maritime Compliance, MLC 2006, Crew Welfare, HR Records Management, Client Relations, Customer Service, Client Portfolio Management, Sales, Administrative Operations, Data Management, Reporting, Records Management |

## About

```text
At Delivery Crew and Marine Services, I supervised the screening and selection of qualified seafarers in compliance with MLC 2006. I also managed crew welfare and support programs in line with international regulations.

I coordinated recruitment processes and maintained accurate HR records. My work focused on supporting seafarers while meeting regulatory requirements.

At Jamaica National Bank, I promoted products to individuals and small businesses, managed a client portfolio, and delivered customer service. Earlier, I managed daily operations at Prendy’s on the Beach and processed customer documents at PICA.
```

## Experience

### Human Resource Manager

Delivery Crew and Marine Services. Jan 2021 - Sep 2025

```text
Supervised the screening and selection of qualified seafarers in compliance with MLC 2006. Managed crew welfare and support programs, ensuring adherence to international regulations.
```

Skills: Human-Resources-Management, Recruitment, Regulatory-Compliance, MLC-2006, Crew-Welfare, Records-Management

### Contact Care Agent

Jamaica National Bank. Jan 2020 - Jan 2021

```text
Handled inbound and outbound calls, resolved customer inquiries and complaints. Prepared resolution reports for account discrepancies.
```

Skills: Customer-Service, Call-Handling, Problem-Solving, Reporting

### Client Relations Officer

Jamaica National Bank. Jan 2019 - Jan 2021

```text
Promoted and marketed JNSBL products to individuals and small businesses. Managed a client portfolio, achieved sales targets, and delivered excellent customer service.
```

Skills: Client-Relations, Sales, Marketing, Customer-Service, Portfolio-Management

### Manager

Prendy's on the Beach. Jan 2018 - Jan 2019

```text
Managed daily operations, increased customer traffic, and maintained high service standards. Handled reservations, customer complaints, and staff supervision.
```

Skills: Operations-Management, Customer-Service, Staff-Supervision, Reservations

### Document Management Clerk

PICA. Jan 2017 - Jan 2018

```text
Verified application forms, maintained 90% accuracy, and safeguarded sensitive information. Reviewed and processed customer documents efficiently.
```

Skills: Data-Management, Document-Verification, Accuracy, Confidentiality

## Education

### Northern Caribbean University

Bachelor of Arts, Social Work. 2017 - 2021. Grade: Cum Laude

```text
Pursued a Bachelor of Arts in Social Work, graduating Cum Laude.
```

## Tech stack

- Microsoft Teams
- HTML5
- Zoho CRM

To contact Shaneika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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