# Shakima User

Shakima User is a remote worker on Himalayas, Patient Representative at JAG Physical Therapy, based in United States.

Source: https://himalayas.app/@shakimauser

```text
Patient Representative at JAG PHYSICAL THERAPY who coordinated insurance verifications, authorizations, and referrals in a healthcare setting.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 50k+ USD |
| Job categories | Patient Access Representative, Patient Registrar, Medical Scheduler |
| Skills | Patient Registration, Insurance Verification, Prior Authorizations, Referral Coordination, Patient Check In, Registration And Admissions, Appointment Scheduling, EHR Systems, Medical Office Management, HIPAA compliance, Post Discharge Care, Sales, Sales Pipeline Management, Customer Engagement, Customer Retention |

## About

```text
At JAG PHYSICAL THERAPY, I registered patients, updated records, and scheduled appointments using medical office software. I also coordinated insurance verifications, authorizations, and referrals while maintaining patient confidentiality.

At Yelp, I promoted Yelp Advertising Platforms as an Account Executive, brought in 21k+ revenue in 30 selling days, and was promoted to Local Client Partner. In that role, I researched business needs, made sales calls, and managed a client pipeline in Salesforce.

At Neighborhood Housing Services Of New York City, I supported low-income clients with software systems and HPD policies, procedures, and processes. I also developed onboarding processes and advocated for tenant members.
```

## Experience

### Patient Representative

JAG Physical Therapy. May 2024 - Mar 2026

```text
Greeted patients, scheduled appointments, registered new patients, and verified insurance coverage. Maintained strict confidentiality of patient records and processed payments.
```

Skills: Patient-Registration, Insurance-Verification, Scheduling, EHR-Systems, HIPAA-compliance, Data-Entry, Communication-Skills

### Local Client Partner

[Yelp](https://himalayas.app/companies/yelp-inc). Oct 2023 - Nov 2023

```text
Researched business needs, conducted sales calls to promote Yelp Advertising programs, and managed a pipeline of clients in Salesforce. Collaborated with cross-functional teams to drive revenue growth.
```

Skills: Sales, Salesforce, Pipeline-Management, Customer-Relationship-Management, Upselling

### Account Executive

[Yelp](https://himalayas.app/companies/yelp-inc). Jul 2023 - Sep 2023

```text
Conducted outbound calls to promote Yelp Advertising Platforms, exceeded quotas, and generated significant revenue. Promoted to Local Client Partner.
```

Skills: Outbound-Sales, Cold-Calling, Revenue-Generation, KPI-Achievement

### Consultant / E-commerce Manager

IT Apparel. Nov 2022 - Feb 2023

```text
Built sales pipelines through social media and targeted marketing, improved customer engagement, and executed strategic outreach initiatives. Increased sales revenue by 40%.
```

Skills: Ecommerce, Social-Media-Marketing, Sales-Pipeline, Customer-Engagement, Cold-Calling, Email-Marketing

### Senior Consultant Manager

[Herbalife Nutrition Ltd](https://himalayas.app/companies/herbalife). May 2020 - Oct 2022

```text
Developed customer engagement plans, collaborated with cross-functional teams, and led implementation of a customer success platform. Improved customer retention and team efficiency.
```

Skills: Customer-Engagement, Customer-Retention, Cross-Functional-Collaboration, Customer-Success, Team-Leadership

### Sr. Program Coordinator/ Tech Consultant

Neighborhood Housing Services Of New York City. Nov 2017 - Jan 2020

```text
Implemented problem-solving strategies, managed community outreach, provided technical support, and developed onboarding processes. Advocated for low-income tenants.
```

Skills: Program-Coordination, Community-Outreach, Technical-Support, Onboarding, Advocacy, Compliance

## Education

### John Jay College of Criminal Justice of The City University of New York

Associate of Science, Psychology

```text
Associate of Science in Psychology from John Jay College of Criminal Justice of The City University of New York.
```

## Tech stack

- Salesforce

To contact Shakima, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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