# Md Shariful Islam

Md Shariful Islam is a remote worker on Himalayas, Freelance Chat Support Specialist at Freelance, based in Bangladesh.

Source: https://himalayas.app/@shakilshikdar

```text
Experienced Chat Support & Customer Service Specialist providing 24/7 live chat and email assistance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Bangladesh |
| Authorized to work in | Bangladesh |
| Salary expectations | 5k-15k USD |
| Job categories | Customer Support Specialist, Customer Service |
| Skills | Customer Service, Live Chat, Email Support, Communication Skills |

## What I'm looking for

```text
Looking for a full-time or part-time remote Chat Support or Customer Service Specialist role in a growing international team.
```

## About

```text
Dedicated Chat Support & Customer Service Specialist experienced in live chat, email assistance, and text-based customer service. Skilled in fast written communication, problem-solving, customer support, and maintaining high customer satisfaction.
```

## Experience

### Freelance Chat Support Specialist (current)

Freelance. Feb 2024 - Present

```text
• Handled customer inquiries through live chat, text, and email.
• Responded quickly and professionally to customer questions.
• Resolved product and service-related issues effectively.
```

Skills: Customer-Service, Live-Chat, Email-Support, Communication-Skills

## Education

### Bangladesh Open University

Higher Secondary Certificate (HSC), Humanities

```text
Completed HSC examinations from Bangladesh Open University; result is awaited.
```

## Tech stack

- Google Analytics
- Zendesk
- Canva

To contact Md Shariful, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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