# Shaista Khan

Shaista Khan is a remote worker on Himalayas, Customer Care Executive at Freelance / Academic, based in India.

Source: https://himalayas.app/@shaistakhan

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Customer-focused Customer Care Executive delivering empathetic, high-quality support.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Customer Care Executive, Customer Success Specialist, Help Desk Support, Client Services Specialist, Customer Care Executive, Call Center Representative, Customer Service |
| Skills | Verbal Communication, Written Communication, Active Listening, Empathy, Professional Call Handling, Email Support, Query Resolution, Complaint Handling, Multitasking, Time Management, Google Workspace, CRM Tools, Skype, Trello, Microsoft Word, Excel |

## What I'm looking for

```text
I seek a Customer Care role where I can apply my communication and problem-solving skills, work in a supportive team, and contribute to high customer satisfaction with options for Jaipur or remote work.
```

## About

```text
I am a customer-focused professional with a strong academic background in Computer Science and a talent for clear communication and problem solving.

Through freelance and academic customer support and coordination roles, I handled customer-like queries, assisted teams with requirement understanding, and ensured timely issue resolution.

I leverage excellent verbal and written communication, active listening, patience, and multitasking to maintain customer satisfaction and retention.

I am comfortable using MS Office, Google Workspace, basic CRM tools, Skype, and Trello, and I seek opportunities where I can contribute to service excellence and continuous improvement.
```

## Experience

### Customer Care Executive

Freelance / Academic

```text
Provided customer support and coordination on freelance and academic projects, handling queries, assisting requirements understanding, and ensuring timely issue resolution to improve satisfaction.
```

Skills: Communication-Skills, Customer-Support, Active-Listening, Time-Management

## Education

### Devi Ahilya Vishwavidyalaya

Master of Science, Computer Science. 2016 - 2018. Grade: 92%

```text
Completed M.Sc. in Computer Science with 92% from Devi Ahilya Vishwavidyalaya between 2016 and 2018.
```

### Vikram University

Bachelor of Science, Computer Science. 2014 - 2016. Grade: 78%

```text
Completed B.Sc. in Computer Science with 78% from Vikram University between 2014 and 2016.
```

### MG Convent School

High School (ICSE), Secondary Education. 2012 - 2013. Grade: 76%

```text
Completed 12th grade (ICSE Board) with 76% at MG Convent School in 2012–2013.
```

## Tech stack

- Gmail
- Google Workspace
- Trello
- Skype

To contact Shaista, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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