# Shaik Tausif

Shaik Tausif is a remote worker on Himalayas, Software Development Engineer 2 at 24/7.ai, based in India.

Source: https://himalayas.app/@shaiktausif

```text
Backend Software Developer at [24]7.ai building Azure voice platforms, including an agent adapter for real-time interactions with AI agents.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2041k+ INR |
| Job categories | Backend Engineer, Software Developer |
| Skills | Backend Development, Distributed Systems, Microservices, REST APIs, Event Driven Architecture, Real Time Systems, Telephony, IVR, Java, Spring Boot, C++, NodeJS, Kafka, Redis, OpenAPI |

## About

```text
At [24]7.ai, I develop a distributed voice adapter that connects LLM-based AI agents with Azure Communication Services. I implemented DTMF flows, no-input timers, and WebSocket connection optimizations for real-time voice interactions.

I also re-engineered the Agentic Platform Adapter from a stateful architecture to a stateless one with Redis-backed session management. This enabled scalable Kubernetes deployments with zero downtime.

Previously, I migrated core services to Microsoft Azure and modernized the Speech Platform to handle 100K+ daily calls while maintaining backward compatibility. I also built a Kafka-based streaming system processing 100K events per second and hold the AZ-900 Azure Certification.
```

## Experience

### Software Development Engineer 2 (current)

24/7.ai. Jul 2026 - Present

```text
Developed a distributed, event-driven voice adapter integrating LLM-based AI agents with ACS, implementing DTMF flows, no-input timers, and WebSocket optimization. Engineered a stateless Agentic Platform Adapter using Redis-backed session management and developed an Azure Marketplace offering with Helm charts.
```

Skills: Java, Spring-Boot, Azure, Kubernetes, Redis, WebSockets, Helm, Event-Driven-Architecture, Distributed-Systems

### Software Development Engineer 1

24/7.ai. Jul 2022 - Jul 2026

```text
Led migration of 7+ core services to Microsoft Azure, modernizing the legacy Speech Platform into a cloud-native system handling 100K+ daily call volume. Built a multi-threaded streaming system using Kafka for real-time call event delivery and reduced speech recognition latency by 85%.
```

Skills: Java, Spring-Boot, Azure, Kafka, Kubernetes, Docker, PostgreSQL, Microservices, CI-CD, Distributed-Systems

### Intern

24/7.ai. Jan 2022 - Jul 2022

```text
Contributed to planning, development, testing, debugging, and maintenance of software applications. Achieved a 70% reduction in codebase errors by implementing unit tests and continuous integration pipelines.
```

Skills: Unit-Testing, CI-CD, Software-Development, Debugging

## Education

### Microsoft

AZ-900: Azure Certification, Cloud Computing

```text
Earned the AZ-900: Azure Fundamentals certification.
```

### PSG Institute of Technology and Applied Research

Bachelor of Engineering, Computer Science. 2018 - 2022. Grade: 8.9

```text
Pursued a Bachelor of Engineering in Computer Science, achieving a grade of 8.9.
```

## Tech stack

- OpenAPI
- Microsoft Azure
- Google Cloud Platform
- Azure Storage
- SonarQube
- Azure Communication Services
- Kubernetes
- Helm
- Jenkins
- PostgreSQL
- Node.js
- Spring Boot
- Redis
- Java
- C++
- Kafka
- Kibana
- Git
- Docker
- Argo CD
- Apache Kafka

To contact Shaik, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [sanjeev kumar](https://himalayas.app/@sanjeevkumar): Software Engineer 2, 24\[7\].ai
- [Karan Saini](https://himalayas.app/@karansaini): Senior Software Engineer, Allica Bank
- [Rikhil Nellimarla](https://himalayas.app/@rikhilnellimarla): AI Voice Engineer, TargetDial
- [Himanshu Gunwant](https://himalayas.app/@himanshugunwant): Senior Software Development Engineer, Acefone
- [Apoorvee Sharma](https://himalayas.app/@apoorveesharma): Software Developer II, Nykaa
- [Amardeep Bhagat](https://himalayas.app/@amardeepbhagat): Software Engineer, ServiceNow
- [Annirudh Sharma](https://himalayas.app/@annirudhsharma): Senior Software Engineer, Paytm
- [Vandit Jain](https://himalayas.app/@vanditjain): Software Engineer, Microsoft
- [ADITYA KAUL](https://himalayas.app/@adityakaul): Specialist Programmer, Infosys Ltd
- [yt ritik](https://himalayas.app/@ytritik): SDE, Zomato (Nugget AI)