# Sergio Maya Sergio Maya is a remote worker on Himalayas, Director de Seguridad Bancaria y de la Información at Banco de Occidente, based in Colombia. Source: https://himalayas.app/@sergiomaya ```text Banking security and fraud prevention leader at Banco de Occidente who developed fraud prevention programs and investigated digital and in-person fraud. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Colombia | | Authorized to work in | Colombia | | Salary expectations | 50k+ USD | | Job categories | Banking Security Specialist, Information Security Manager, Fraud Manager, Cybersecurity Manager, Risk Manager, Monitoring Manager | | Skills | Banking Security, Infosec, Fraud Prevention, Fraud Investigation, Cyber Fraud, Fraud Risk Management, Risk Management, Root Cause Analysis, Forensic Analysis, Security Risk Assessment, SARLAFT, biometric authentication, Cybersecurity, Security Monitoring, Incident Management | | LinkedIn | https://linkedin.com/in/sergio-maya-5897703a | ## About ```text At Banco de Occidente, I led information, physical, electronic, and security operations for offices and assets across Colombia. I investigated virtual and in-person fraud events, presented findings to committees, and coordinated responses. I evaluated security risks across branches and administrative buildings, assessed cybersecurity tools for authentication, and monitored CERTIHUELLA and DECRIM biometric authentication platforms. I also trained employees, customers, providers, and partners on information security and fraud prevention. At PUNTOS COLOMBIA, I designed and implemented the customer fraud-management model and led the investigation team. I analyzed Splunk data to identify potential vulnerabilities and developed fraud-prevention strategies for employees and program customers. Earlier, at SUMMA (GRUPO ARGOS), I coordinated monitoring and management for servers, platforms, and digital access points. At BANCOLOMBIA, I coordinated fraud investigations and metrics, supported root-cause analysis, and conducted forensic analysis in complex cases. ``` ## Experience ### Director de Seguridad Bancaria y de la Información Banco de Occidente. Jun 2021 - Sep 2026 ```text Led information, physical, electronic, and heavy security for Banco de Occidente's offices and assets nationwide, and oversaw investigation reports of virtual and in-person fraud events. Coordinated responses to legal entities, evaluated security risks, and implemented fraud prevention programs. ``` Skills: Security-Management, Fraud-Investigation, Cybersecurity, Risk-Assessment, SARLAFT, biometric-authentication, CCTV, Alarm-Systems, Training, Root-Cause-Analysis ### Analista de Gestión de Fraudes Puntos Colombia. Jan 2020 - Jun 2021 ```text Led the fraud investigation team and designed, planned, and implemented the fraud management model for Puntos Colombia clients. Analyzed fraud data using Splunk to identify vulnerabilities and implemented fraud prevention culture strategies. ``` Skills: Fraud-Management, Investigation, Splunk, Data-Analysis, Risk-Assessment, Cybersecurity, Training, Process-Improvement ### Coordinador de Monitoreo y Gestión Summa (Grupo Argos). May 2019 - Dec 2019 ```text Led a team of engineers monitoring servers, connection nodes, platforms, and digital access points for Grupo Argos companies across multiple countries. Managed data backups, maintenance windows, and crisis management. ``` Skills: Monitoring, server-management, Backup, Maintenance-Planning, Crisis-Management, Reporting ### Coordinador de Gestión de Fraudes y Métricas Bancolombia. Apr 2013 - Aug 2017 ```text Led the fraud investigation team for Bancolombia clients, analyzing root causes and generating action plans. Participated in crisis committees and strategic planning, and conducted forensic analyses on high-complexity cases. ``` Skills: Fraud-Investigation, Root-Cause-Analysis, Metrics, Forensic-Analysis, Risk-Management, Strategic-Planning, Reporting ### Coordinador en la Gerencia de Requerimientos de clientes Bancolombia. Nov 2008 - Apr 2013 ```text Supported leadership in the Client Requirements Management team, tracking case management, evaluating workloads, and supporting improvement processes. Participated in strategic planning and staff training. ``` Skills: Client-Requirements, Case-Management, Process-Improvement, Strategic-Planning, Training ## Education ### University of Helsinki Fundamentos de la IA, Artificial Intelligence ```text Completed a course on the fundamentals of artificial intelligence from the University of Helsinki in 2026. ``` ### Universidad de los Andes Diplomado de Seguridad en la Red, Network Security ```text Completed a diploma in network security from Universidad de los Andes in 2024. ``` ### Universidad de los Andes Diplomado Principios y Regulaciones de Seguridad de la Información, Information Security ```text Completed a diploma in principles and regulations of information security from Universidad de los Andes in 2023. ``` ### Banco de Occidente Innovación para la transformación digital, Digital Transformation ```text Completed a course on innovation for digital transformation at Banco de Occidente in 2022. ``` ### SUMMA Fundamentos de Azure, Cloud Computing ```text Completed a course on Azure fundamentals at SUMMA in 2019. ``` ### Universidad CEIPA Administrador de Empresas, Business Administration ```text Completed a degree in Business Administration from Universidad CEIPA in 2017. ``` ### Bancolombia Curso Virtuales Bancolombia, Banking and Risk Management. 2005 - 2017 ```text Completed various virtual courses at Bancolombia from 2005 to 2017, covering topics such as SARLAFT, Manual SAC, Ley SOX, data protection, fraud modules, and risk management. ``` ### VISA Seminario Fundamentos del Sistema de Operación VISA, Payment Systems ```text Completed a seminar on the fundamentals of the VISA operating system in 2011. ``` ### Institución Universitaria Pascual Bravo Tecnólogo Electrónico, Electronic Technology ```text Completed a degree in Electronic Technology from Universidad Pascual Bravo in 2011. ``` ## Tech stack - Splunk - Python - Power BI - Azure To contact Sergio, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Oscar Jaramillo](https://himalayas.app/@oscarjaramillo): Protection Consultant, MetLife Colombia - [Hermes Escobar](https://himalayas.app/@hermesescobar): Fraud Investigation Specialist II, Concentrix - [Sebastian Morales](https://himalayas.app/@sebastianmorales1): Fraud Analyst & Risk Investigator, Remitly (via Sutherland Global Services) - [Gabriel Santana](https://himalayas.app/@gabrielsantana): Head of Credentialing, TransUnion - [Keila Chacón](https://himalayas.app/@keilachacn): Back Office Head, JABA AI - [MAngelica Monsalve](https://himalayas.app/@mangelicamonsalve): Assistant Branch Manager, Banco Caja Social - [Polo Giovanni Guevara](https://himalayas.app/@pologiovanniguevara): Auditor Sénior I, Nueva EPS S. 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