# Sérgio Domingues

Sérgio Domingues is a remote worker on Himalayas, Accounts Lead at Visuable, based in Portugal.

Source: https://himalayas.app/@sergiodomingues

```text
I improve client relationships, operations, and workflows for international teams.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Portugal |
| Authorized to work in | Portugal |
| Salary expectations | 33k-45k EUR |
| Job categories | Account Manager, Customer Success Manager, Operations Manager, Process Improvement Manager, Marketing Manager, Project Manager, Customer Onboarding Manager, Customer Experience Manager, Customer Experience Specialist, Operations Specialist |
| Skills | Process Optimization, Process Flow, Operations Management, Standard Operating Procedures, Operational Efficiency, Operational Planning, Workflow Analysis, Customer Success, Team Management, Needs Analysis, Customer Analysis, Customer Onboarding, Keyword Research, Content Marketing, Social Media Marketing, Direct Sales, Sales Management, Google Search Console, Project Management, SEO, Website Management, Solutions Consulting, Performance Analysis, Customer Relationship Management, Display Advertising, Google Analytics |
| LinkedIn | https://linkedin.com/in/sergiodomingues1996 |

## What I'm looking for

```text
Eager to join a larger B2B organization to specialize in post-sales Customer Success. I am pivoting away from sales acquisition to leverage my 5+ years of experience in client lifecycle management, driving long-term retention, strategic onboarding, and workflow efficiency.
```

## About

```text
At Visuable, I lead accounts end-to-end, from first contact and onboarding through renewals, offboarding, and long-term partnerships.

I work remotely with clients and teams across Europe, the US, Canada, and Australia, combining client communication, solutions consulting, SEO implementation, website management, and performance analysis to improve service offerings.

I also lead a small team, train new members, resolve escalations, and turn complex, messy workflows into clear processes that create smoother customer experiences.
```

## Experience

### Accounts Lead (current)

Visuable. Mar 2022 - Present

```text
Worked as Accounts Lead at Visuable.
```

### Marketing Assistant

Visuable. Mar 2021 - Mar 2022

```text
Worked as Marketing Assistant at Visuable.
```

### Junior Marketing Assistant

Visuable. Nov 2020 - Mar 2021

```text
Worked as Junior Marketing Assistant at Visuable.
```

### Parttime Sales Assistant

ZARA SA. Jun 2017 - Aug 2017

```text
My short experience working at Zara taught me about excelent customer service, multi-tasking and up-holding the high reputation that the brand has built over the years. This job made me a better professional in:
• Customer service and support
• Sales experience
• Attendance and punctuality
```

## Education

### Semrush

Keyword Research Essentials with Semrush

```text
Issued Aug 2025 · Expired Aug 2026
```

### Semrush

How to Increase Sales on Shopify with Content Marketing

```text
Issued Aug 2025 · Expired Aug 2026
```

### Semrush

Social Media Marketing Crash Course

```text
Issued Aug 2025 · Expired Aug 2026
```

### Universidade de Aveiro

Postgraduate Degree, Marketing. 2019 - 2021

### Google Digital Academy (Skillshop)

Certification for Google Ads Display Advertising

```text
Issued Apr 2020 · Expired Apr 2021
```

### Google Digital Academy (Skillshop)

Google Analytics Individual Qualification and Advanced Course

```text
Issued Mar 2020 · Expired Mar 2023
```

### Universidade de Aveiro

Licentiate degree, Gestão. 2016 - 2019

## Tech stack

- Xero
- Google Docs
- Shopify
- Mailchimp
- Gmail
- Google Drive
- Google Analytics
- Google Search Console
- Slack
- Microsoft Teams
- Google Maps
- Stripe
- PayPal
- Google Workspace
- Notion
- ClickUp
- Gemini
- Ahrefs
- SEMrush
- Google Sheets
- Microsoft Excel
- Zoom
- Zapier
- Squarespace
- MailChimp Email Blueprints
- Adobe Illustrator
- Canva
- Calendly
- ChatGPT
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Square

To contact Sérgio, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Stephany Campos Alves](https://himalayas.app/@stephanycamposalves): Customer Solution Expert, Pipedrive
- [Allan Souza](https://himalayas.app/@allansouza): Back Office Specialist, Kaizen Gaming
- [Kathleen Iorio](https://himalayas.app/@kathleeniorio): Customer Solutions Expert, Kaplan International English
- [Natália Carvalho](https://himalayas.app/@natliacarvalho): Customer Success Manager, Foundever
- [Lara Lima](https://himalayas.app/@laralima): Customer Success Manager, Glovo
- [Andreia Colmeiro](https://himalayas.app/@andreiacolmeiro): Customer Success Specialist, Zappy Software
- [Mariana Nepomuceno](https://himalayas.app/@mariananepomuceno): Customer Success Lead, Amplemarket
- [Margarida Teles](https://himalayas.app/@margaridateles): Enterprise Customer Success Manager, PandaDoc
- [Inês Cruz](https://himalayas.app/@inscruz): Property Renovation & Project Management, Self Employed
- [Luísa Alves](https://himalayas.app/@lusaalves): Sales Onboarding Specialist, Ideals