# Sebastián Robles

Sebastián Robles is a remote worker on Himalayas, Representante del servicio de atención al cliente at SM, based in Chile.

Source: https://himalayas.app/@sebastinrobles

```text
Tourism and hospitality professional at SM, using SAP to turn customer data into context-specific decisions.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Chile |
| Authorized to work in | Chile |
| Salary expectations | 34k+ USD |
| Job categories | Tourism and Hospitality Manager, Customer Service, Interpreters, Operations Associate, Tour Operators |
| Skills | Tourism and Hospitality, Customer Service, Customer Support, Customer Satisfaction, Spanish English Interpretation, Simultaneous Interpretation, Operations Management, Operations And Administration, Operational Planning, Service Operations, Supplier Coordination, Tour Packaging, Quotation Preparation, Data Interpreting, AI Prompting |
| LinkedIn | https://linkedin.com/in/sebastianrobles7 |

## About

```text
At SM, I use SAP and turn simple data into decisions tailored to each customer. My work there has also helped me grow my skills in customer service and service protocols.

At LanguageLine Solutions, I interpreted between Spanish and English for calls involving customer service, social security, insurance, medical appointments, and banking. I served as the communication conduit between parties, interpreting as accurately as possible.

At Southbridge Access, I worked with suppliers across Chile and clients to provide customized packages for US-based colleges and universities.

During my internship at Turismo Milodon Tour Operator, I promoted and sold customized tour packages, prepared quotations, and helped arrange post-sale services with suppliers. I also tracked supplier rates in TourPlan to keep the database up to date.
```

## Experience

### Representante del servicio de atención al cliente (current)

SM. Jan 2025 - Present

```text
Fue, sin duda, una de las mejores experiencias laborales que he tenido en mi vida, posiblemente la mejor. Llegué solamente con una actitud muy proactiva y con la experiencia previa que había acumulado y me fuí con herramientas muy valiosas para mi vida profesional, pero lo más valioso fue la oportunidad de aprender de personas con una amplia trayectoria en atención al cliente y protocolos de servi
```

### Interpreter Spanish-English/English-Spanish

[LanguageLine Solutions](https://himalayas.app/companies/languageline-solutions). Jan 2023 - May 2023

```text
Despite fleeting, time here was nothing short of rewarding. I had the pleasure to enhance my english skills like no other place allowed me before. I was forced to put myself out there and be the comunicational rol of conduit between 2(more sometimes) parties by interpreting as accurate as possible what was needed to be comunicated. Topic of calls were mostly Customer Service, Social Security Servi
```

### Operations Associate

Southbridge Access. Oct 2022 - Nov 2022

```text
During the time span spent, I managed to work with both different suppliers(lodging, transportation,business tours, etc) that are located throughout the whole national territory & clients, this in order to provide high standard custom-crafted packages for US based colleges & universities.
```

### Operation Services Manager

Turismo Milodon Tour Operator. Feb 2022 - Jun 2022

```text
I served as a sales operator by promoting, creating personalized quotations and selling fully-customized tour packages according to the clients needs, as well as being part of the requisition of the post-sell services(such as accomodations, transportation services, excursions, tour packages, winetasting experiences, inbound flights, etc) with a wide variety of suppliers, establishing professional
```

## Education

### OpenAI

AI Foundations

```text
Issued Aug 2026 · Expires Aug 2029
```

### OpenAI

Applied AI Foundations

```text
Issued Aug 2026 · Expires Aug 2029
```

### EF SET

EF SET English Certificate 67/100 (C1 Advanced)

```text
Issued Aug 2026
```

### Duoc UC

Tourism & Hospitality Manager, Human Resources Management/Personnel Administration, General. 2020 - 2024

## Tech stack

- Salesforce
- Google Drive
- Slack
- Microsoft Teams
- Google Workspace
- Microsoft Office 365
- Microsoft Power BI
- SAP
- ChatGPT

To contact Sebastián, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Jose Patricio](https://himalayas.app/@josepatricio): Tour Guide & Sales Representative, Viña Concha y Toro
- [Piedad Fuentes](https://himalayas.app/@piedadfuentes): Customer Service Ops Assistant, El Jardín Pan y Cafe
- [Araceli Vanessa Caballero Paredes](https://himalayas.app/@aracelivanessa): English Tutor, Freelance
- [Alvaro Letelier](https://himalayas.app/@alvaroletelier): Guest Services & Wine Tourism Guide, Viña Casas del Bosque
- [Ashley Bustos](https://himalayas.app/@ashleybustos): Informador Turístico, Municipalidad de Panguipulli
- [Isabel Araya](https://himalayas.app/@isabelaraya): Remote Customer Support Representative, PeopleGo – Universidad Andrés Bello
- [Moyra Fuentes](https://himalayas.app/@moyrafuentes): Coordinator CSS Customer Import, Hapag Lloyd
- [Rodrigo Diaz Inostroza](https://himalayas.app/@rodrigodiazinostroza): Reservations Executive, Hotel Almacruz & Santa Cruz Plaza
- [Yois Vallejo](https://himalayas.app/@yoisvallejo): Cashier, La Wafflería
- [Camila Ferrero](https://himalayas.app/@camilaferrero): Operations Coordinator, Latin Xplore DMC