# Sebastian Örtega

Sebastian Örtega is a remote worker on Himalayas, Broadcasting Manager at BIGO LIVE, based in Mexico.

Source: https://himalayas.app/@sebastianrtega

```text
I turn operational, audience, and market data into revenue-focused decisions across digital operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Mexico |
| Authorized to work in | Mexico |
| Salary expectations | 250k+ MXN |
| Job categories | Business Analyst, Data Analyst, Operations Manager, Workforce Management Analyst, Account Coordinator |
| Skills | SQL, Power BI, Tableau, Looker, Excel, Python, Java, Adobe Campaign, Google Workspace, Asana, Muck Rack, Qwoted, KPI Reporting, Data Visualization, Forecasting, Trend Analysis, Risk Modeling, Competitive Intelligence, Campaign Performance Analysis, Event Performance Evaluation, Audience Insights, Share Of Voice, Media Monitoring, Operational Reporting, Database Management, Cross functional Coordination, Stakeholder Reporting, Team Leadership, Process Improvement, SOP Development, Revenue Operations, Workforce Analytics, Media Research |
| LinkedIn | https://linkedin.com/in/A-Sebastian-Ortega |

## About

```text
At BIGO LIVE, I design and optimize in-app events and monetization for U.S. and Canada creator operations, contributing to a 300% increase in daily BM revenue to approximately $180K per day.

I built creator and content analysis methodologies that helped grow daily host participation from about 600 to 3,000. I also lead eight specialists and standardize operations through reports, trackers, SOPs, flowcharts, training materials, and process documentation.

Across Moburst, PPD, and AT&T, I’ve turned media, pharmaceutical, workforce, and market data into reporting, risk insights, coverage plans, and actionable recommendations using SQL, Power BI, Tableau, Looker, Excel, and Python.
```

## Experience

### Broadcasting Manager (current)

BIGO LIVE. Jan 2020 - Present

```text
Designed and optimized in-app event and monetization structures for U.S./Canada creator operations, contributing to a 300% increase in daily BM revenue and an average of approximately $180K USD per day. Built content-analysis methodologies to surface high-potential creators, increasing daily creator participation by approximately 400%.
```

Skills: SQL, Power-BI, Tableau, Looker, Excel, KPI-Reporting, Data-Visualization, Forecasting, Trend-Analysis, Risk-Modeling, Competitive-Intelligence, Cross-Functional-Operations, Python, Java, Adobe-Campaign, Google-Workspace, Asana, Muck-Rack, Qwoted, Database-Management, Report-Automation, Team-Leadership, SOPs, Process-Improvement

### Account Coordinator

Moburst. Jan 2025 - Dec 2026

```text
Supported multiple B2B and B2C client accounts by coordinating research, reporting, trackers, deadlines and client-ready recommendations across various industries. Produced share-of-voice and competitive media analyses, built media databases, and drafted award submissions and media pitches.
```

Skills: PR-Analytics, Media-Research, Account-Operations, Share-Of-Voice, Competitive-Analysis, Media-Monitoring, Muck-Rack, Asana, Google-Workspace, Report-Writing, Client-Communication

### Workflow Management Associate

PPD. Jan 2018 - Dec 2019

```text
Created and maintained SQL-supported datasets and reporting workflows for pharmaceutical operations, using Power BI and Looker to analyze medical logs and communicate statistical and market insights. Managed more than 17 risk models and recurring client reports for FDA-related workflows.
```

Skills: SQL, Power-BI, Looker, Data-Analysis, Reporting, Risk-Modeling, Pharmaceutical-Operations, FDA

### Workforce Management Analyst

[AT&T](https://himalayas.app/companies/at-t). Jan 2017 - Dec 2019

```text
Monitored workforce performance in real time, developed schedules and coverage plans, and produced operational reports to identify service trends, incidents and capacity needs. Contributed to the 'Amigo' operational standardization initiative across Iusacell, Unefón and Nextel, associated with a 52% improvement in customer service satisfaction.
```

Skills: Workforce-Management, Real-time-Monitoring, Scheduling, Coverage-Planning, Operational-Reporting, Trend-Analysis, Capacity-Planning

### Customer Service Advocate

[TTEC](https://himalayas.app/companies/ttec). Jan 2016 - Dec 2017

```text
Built an early foundation in customer communication, technical support, retention, cross-selling, issue resolution and new-hire support in high-volume service environments.
```

Skills: Client-Communication, Technical-Support, Retention, Cross-Selling, Issue-Resolution, New-Hire-Onboarding

## Education

### Universidad Tecnológica de Nezahualcóyotl

Engineering, Software Development Engineering. 2024 - Present

```text
Pursuing a degree in Software Development Engineering, currently ongoing.
```

### Universidad Autónoma Metropolitana

Engineering, Energy Engineering. 2014 - 2016

```text
Studied Energy Engineering from 2014 to 2016.
```

## Tech stack

- Tableau
- Looker
- Python
- Java
- Google Workspace
- Asana
- Microsoft Excel
- SQL
- Power BI

To contact Sebastian, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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