# Saumu Abdallah

Saumu Abdallah is a remote worker on Himalayas, Operations Manager at Boxleo Courier & Fulfilment Services, based in Tanzania.

Source: https://himalayas.app/@saumuabdallah

```text
Operations Manager at BOXLEO COURIER & FULFILMENT SERVICES who supervised courier operations and optimized workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Tanzania |
| Authorized to work in | Tanzania |
| Salary expectations | 57k+ USD |
| Job categories | Operations Manager, Marketing Officer, Team Lead, Customer Service, Marketing Manager |
| Skills | Courier Distribution Operations, Operations Management, Workflow Optimization, KPIs, Microfinance, Marketing Strategy, Onboarding Borrowers, Competitive Analysis, Customer Analysis, Campaign Performance Reporting, Budgeting, team guidance, Customer Service, CRM, Excel, KPI Tracking, Microfinance Management, Market and Competitor Analysis, CRM documentation, Team Supervision, Microsoft Word |

## What I'm looking for

```text
I'm seeking a role in a reputable organization where I can broaden my experience, knowledge, and skills.
```

## About

```text
At BOXLEO COURIER & FULFILMENT SERVICES, I supervised courier operations across parcel pickup, warehouse sorting, dispatch, routing, and delivery. I also monitored operational KPIs and worked to improve efficiency by evaluating and optimizing workflows.

At SHARP MICROFINANCE, I identified prospective clients and emerging market segments, then designed and executed strategies to support borrower recruitment and product uptake. I analyzed competitors and customers, tracked campaign KPIs, and prepared reports for leadership.

At WILCUDOS COMPANY LTD (ONE PESA), I guided a team toward its goals, monitored progress, and prepared reports for senior management. I also supported team members’ skills and career development.

At HALOTEL TEL-COMPANY, I assisted customers with account, payment, application, and general inquiries as a customer care representative. I documented calls and actions in the company’s CRM or database and worked with internal teams to resolve or escalate concerns.
```

## Experience

### Operations Manager

Boxleo Courier & Fulfilment Services. Jan 2024 - Dec 2025

```text
Supervised end-to-end courier operations, tracked key performance metrics, and optimized workflows to enhance efficiency and productivity.
```

Skills: Operations-Management, Logistics, KPI-Monitoring, Process-Optimization

### Marketing Leader Officer

Sharp Microfinance. Jan 2023 - Dec 2024

```text
Identified and attracted clients, designed strategies for borrower recruitment, conducted market analysis, and tracked campaign performance against KPIs.
```

Skills: Marketing-Strategy, Market-Analysis, KPI-Tracking, Budgeting, Marketing, Product-Positioning

### Team Leader

Wilcudos Company Ltd (One Pesa). Jan 2022 - Dec 2023

```text
Guided the team to achieve goals, monitored progress, prepared reports for senior management, and ensured efficient use of resources.
```

Skills: Leadership, Team-Management, Reporting, Time-Management

### Customer Care Representative

Halotel Tel-Company. Oct 2020 - Dec 2022

```text
Assisted clients with account, payment, and application issues, documented calls in CRM, and collaborated with internal teams to resolve concerns.
```

Skills: Customer-Service, CRM, Communication-Skills, Problem-Solving

## Tech stack

- Microsoft Excel
- Microsoft Word

To contact Saumu, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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