# Satish kishen

Satish kishen is a remote worker on Himalayas, Founder & Operations Manager at Zion Travellers, based in India.

Source: https://himalayas.app/@satishkishen

```text
I build customer-focused operations, sales, and service delivery for travel businesses.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Operations Manager, Customer Success Manager, Sales Development Representative, Business Operations Manager, Sales Manager, Customer Support Specialist, Vendor Manager, Operations Service Manager, Executive Operations Manager, Operations Lead, Director of Operations |
| Skills | Customer Success, Service Delivery, Sales Development, Vendor Management, Lead Qualification, Stakeholder Management, CRM Management, Cross Functional Collaboration, Customer Relationship Management, Documentation, Business Development, Time Management, Business Operations, Problem Solving, HubSpot, Microsoft Office, Google Workspace, Linux, Port, Factory |

## What I'm looking for

```text
I'm seeking Customer Success, Sales Development, or Business Operations opportunities in technology-driven organizations where I can improve customer experiences, coordinate service delivery, build client relationships, and grow my technology knowledge.
```

## About

```text
I founded and manage ZION TRAVELLERS, overseeing end-to-end travel service delivery, client engagement, bookings, scheduling, and operational execution across domestic and international services.

I've managed partnerships with 55+ vendors, resolved customer escalations and last-minute service changes, qualified inbound inquiries, and maintained customer records and follow-ups through CRM tools. Previously, at ORN Trip Factory, Experience Andaman, and Allsec Technologies, I supported customers, drove consultative sales, coordinated vendors, and delivered timely resolutions across phone and digital channels.

I'm pursuing Customer Success, Sales Development, and Business Operations opportunities in technology-driven organizations while building foundational knowledge in Linux, networking, and modern technologies.
```

## Experience

### Founder & Operations Manager (current)

Zion Travellers. Sep 2019 - Present

```text
Founded and managed a customer-focused operations business, overseeing end-to-end service delivery, client engagement, and operational execution across domestic and international travel services. Managed vendor partnerships with 55+ vendors and coordinated end-to-end service operations.
```

Skills: Customer-Success, Service-Delivery, Vendor-Management, Stakeholder-Management, CRM-Management, Cross-Functional-Collaboration, Business-Operations, Problem-Solving, Negotiation, Time-Management

### Destination Manager | Customer Operations

Orn Trip Factory. Feb 2019 - Aug 2019

```text
Assisted customers in selecting appropriate travel solutions by explaining pricing, service features, and available options. Managed customer interactions across phone and digital channels, resolving inquiries and maintaining high levels of customer satisfaction.
```

Skills: Customer-Support, Sales-Development, Lead-Qualification, CRM-Management, Documentation, Editing, Proofreading

### Sales Manager

Experience Andaman. Feb 2017 - Feb 2019

```text
Delivered consultative sales and customer support by understanding client requirements and recommending tailored service solutions. Coordinated end-to-end service operations and built long-term customer relationships.
```

Skills: Consultative-Selling, Customer-Relationship-Management, Vendor-Management, Negotiation, Operations-Coordination, Problem-Solving

### Customer Support Executive

Allsec Technologies. Aug 2015 - Dec 2016

```text
Delivered high-quality customer support through phone interactions, resolving customer inquiries, service requests, and account-related issues. Investigated customer concerns and ensured timely resolution in accordance with service standards.
```

Skills: Customer-Support, Problem-Solving, Active-Listening, Documentation, Case-Management, Cross-Functional-Collaboration

## Education

### Pondicherry University

Bachelor of Arts, English

```text
Bachelor of English degree from Pondicherry University, completed in 2015.
```

## Tech stack

- HubSpot
- Linux
- Google Workspace
- Port
- Factory

To contact Satish, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [vishwanath v](https://himalayas.app/@vishwanathv): Supplier Recruiter & Operations Specialist, Elifelimo.com
- [Yogeshvanshi Kumar Gupta](https://himalayas.app/@yogeshvanshikumargup1): Executive Assistant, Eventribe
- [Anurag Agrahari](https://himalayas.app/@anuragagrahari): Senior Operations Executive, Thrillophilia Travel Company
- [amol Khatavkar](https://himalayas.app/@amolkhatavkar): Sales & Customer Success Manager, Reservation Desk LLC
- [Kartik Pandey](https://himalayas.app/@kartikpandey2): B2B Client Operations Specialist, Agoda
- [Sachin Kumar](https://himalayas.app/@sachinkumar24): Client Support (Process & Escalation Handling), Harvard Business Publishing
- [Rachit K](https://himalayas.app/@rachitk): Senior Operations Manager, TripLagaLo
- [Sambhav Jain](https://himalayas.app/@sambhavjain6): Operations Manager, Vacationspod Pvt. Ltd.
- [Radha C V](https://himalayas.app/@radhacv): Operation Team Lead & Key Account, QWY Technology Ltd.
- [Jagat Kumar](https://himalayas.app/@jagatkumar): Branch Manager, Switrus Holidays Pvt. Ltd.