# Sarah Lumen

Sarah Lumen is a remote worker on Himalayas, Head of Customer Service at Green Oasis, based in Philippines.

Source: https://himalayas.app/@sarahlumen

```text
ESL teacher who taught learners at all levels through ZONILIVE, Novakid, Acadsoс Tutor, and private tutorials.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 160k+ PHP |
| Job categories | ESL Teacher, Customer Service, Cold Caller, Event Coordinator |
| Skills | ESL Teaching, Online Teaching, TEFL, Customer Service, Cold Calling, Event Planning, Zoom, Excel, ClassIn, Novakid |

## What I'm looking for

```text
I’m looking to keep learning new technologies, improve my teaching skills, and grow with an organization.
```

## About

```text
I taught ESL to learners at all levels through ZONILIVE (ZOOM), Novakid, Acadsoс Tutor (CLASS-IN), and private tutorials. My teaching work included group classes and online instruction.

At Acadsoс Tutor, I taught using CLASS-IN from March 2019 to 2020. I also provided private tutorials using ZOOM from 2016 to 2020.

At Green Oasis, I worked as Head in Customer Service from 2023 to 2024. I also worked as a freelance cold caller in 2020 and as a freelance event organizer.

I hold a TEFL certificate and a Bachelor of Science in Operations Management from Bataan Peninsula State University. I’m looking to keep learning new technologies and improving my teaching skills as I grow with an organization.
```

## Experience

### Head of Customer Service

Green Oasis. Jan 2023 - Dec 2024

```text
Led customer service operations, ensuring client satisfaction and resolving issues.
```

Skills: Customer-Service, Leadership, Conflict-Resolution

### Freelance Cold Caller

Freelance. Jan 2020 - Dec 2020

```text
Conducted cold calls to generate leads and sales.
```

Skills: Cold-Calling, Sales

### Tutor

Acadsoc. Mar 2019 - Dec 2020

```text
Provided tutoring services using Class-In platform.
```

Skills: Tutoring, ClassIn

### Private Tutor

Private Tutorials. Jan 2016 - Dec 2020

```text
Provided private tutoring sessions via Zoom.
```

Skills: Tutoring, Zoom

### ESL Teacher

Novakid

```text
Taught ESL using company software.
```

Skills: ESL-Teaching, Company-Technology

### Group Class Teacher

Zonilive

```text
Conducted group classes via Zoom, teaching ESL to students.
```

Skills: ESL-Teaching, Zoom

### Freelance Event Organizer

Freelance

```text
Organized events for clients, managing logistics and coordination.
```

Skills: Event-Planning, Organization

## Education

### Bataan Peninsula State University

Bachelor of Science in Operations Management, Operations Management. 2016 - 2018

```text
Graduated with a Bachelor of Science in Operations Management from Bataan Peninsula State University, Balanga Campus, from 2016 to 2018.
```

### RMTU, Iba Zambales

Bachelor of Science in Accounting Technology, Accounting Technology. 2014 - 2016

```text
Pursued a Bachelor of Science in Accounting Technology at RMTU, Iba Zambales from 2014 to 2016.
```

### Gordon College

Bachelor of Science in Education, Education. 2013 - 2014

```text
Pursued a Bachelor of Science in Education at Gordon College from 2013 to 2014.
```

### TEFL

TEFL Certificate, Teaching English as a Foreign Language

```text
Earned a TEFL certificate.
```

## Tech stack

- Zoom

To contact Sarah, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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