# Sanusi Dorcas

Sanusi Dorcas is a remote worker on Himalayas, Sales & Customer Service Representative at Elite Gents Essentials, based in Nigeria.

Source: https://himalayas.app/@sanusidorcas1

```text
I support sales, customer service, HR, and administrative operations that keep businesses organized and responsive.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 1k-2k USD |
| Job categories | Customer Service Representative, Sales, Human Resources Specialist, Administrative Assistant, Virtual Assistant, Operations Coordinator, Bookkeeper, Front Desk Agent, Customer Representative, Customer Support Representative, Customer Service Representative (CSR), Customer Experience Representative, Customer Service Associate, Part Time Customer Service Representative, Customer Support Agent, Customer Service |
| Skills | Customer Service, Sales, CRM Software, Order Management, Customer Relationship Management, Human Resources, Recruitment, Payroll, Employee records management, Bookkeeping, Invoicing, Accounts Payable, Accounts Receivable, Calendar Management, Email Management, Google Workspace, Task Management, Microsoft Word, PowerPoint, Data Entry, Records Management, Office Administration, Social Communication, Teamwork, Leadership, Project Management, Health and Safety |

## What I'm looking for

```text
I'm seeking a role in administration, human resources, or customer service where I can deliver great service, support organizational goals, and contribute through strong communication, coordination, and client relationship management.
```

## About

```text
At Elite Gents Essentials, I help customers find quality wristwatches within their style and budget, convert inquiries into sales, confirm orders, and coordinate smooth deliveries. I build repeat business through persuasive, friendly communication, CRM use, and prompt resolution of customer issues.

As an independent Remote Operations Partner, I supported founders and small business owners by managing inboxes, calendars, documents, proposals, task tracking, content schedules, invoices, and confidential digital files. I built efficient workflows with Google Workspace and task management tools to improve communication and turnaround time.

My background also includes customer service and front-desk operations at DOO HAVILAH MEDSPA, HR and bookkeeping at WIZYGB Tours, and HR/admin work at Licorne Technologies Limited. I bring experience in recruitment, payroll, records management, invoicing, employee documentation, office coordination, and administrative support.
```

## Experience

### Sales & Customer Service Representative (current)

Elite Gents Essentials. Jan 2025 - Present

```text
Worked as a sales and customer service representative helping clients find and purchase quality wristwatches. Duties included calling customers, confirming orders, coordinating deliveries, and maintaining high conversion rates.
```

Skills: Customer-Service, Sales, CRM, Order-Management

## Education

### Wesley University Ondo

Bachelor of Science, Political Science

```text
Earned a Bachelor of Science degree in Political Science from Wesley University Ondo in 2016.
```

## Tech stack

- Google Workspace

To contact Sanusi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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