# Santiago Alvarez

Santiago Alvarez is a remote worker on Himalayas, Survey Programming & Research Operations at Arches Pte. Ltd., based in Colombia.

Source: https://himalayas.app/@santiagoalvarez3

```text
Survey programmer at Arches Pte. Ltd. who coded 300+ surveys and built 100+ dashboards at Dialectica.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Colombia |
| Authorized to work in | Colombia |
| Salary expectations | 30k+ USD |
| Job categories | Survey Programmer, Research Operations, Operations Analyst, Process Improvement Analyst |
| Skills | Survey Programming, B2B Surveys, Survey Data QA, Process Improvement, Workflow Mapping, Workflow Automation, Project Tracking, KPI Management, Performance Management, SOP Development, Training program development, Python, Decipher, Forsta, Qualtrics |
| LinkedIn | https://linkedin.com/in/santiagoalp |

## What I'm looking for

```text
I'm available for remote work aligned with APAC hours.
```

## About

```text
At Arches Pte. Ltd., I program complex B2B surveys in Decipher/Forsta for studies across Asia and the Americas. I also run data quality checks on fielded studies and mapped a 17-step recruitment workflow, identifying nine undocumented steps.

I built a sales intake checklist and project tracking dataset at Arches, and designed skills assessments and a training plan for new Decipher programmers. I also mentor a survey programming associate.

At Dialectica, I coded 300+ online surveys and built 100+ analytical dashboards adopted by over 100 teams globally. I managed 10–25 simultaneous projects and implemented AI-driven workflow automation solutions.

At Dialectica, I standardized a performance evaluation framework for 10 associates and developed onboarding and quality SOPs. I also trained five new associates and established a remote training program for three associates in Greece.
```

## Experience

### Survey Programming & Research Operations (current)

Arches Pte. Ltd.. Jul 2026 - Present

```text
Program complex B2B surveys in Decipher/Forsta and run data quality control on fielded studies. Mapped the end-to-end recruitment workflow, built the sales intake checklist and project tracking dataset, and designed skills assessments and a training plan for new programmers.
```

Skills: Decipher, Forsta, Python, Data-Quality-Control, Workflow-Mapping, Training, Mentorship

### Survey Delivery & Innovation Senior

Dialectica. Nov 2022 - Feb 2026

```text
Designed and standardized the performance evaluation framework for 10 associates, coded 300+ online surveys, and built 100+ analytical dashboards adopted by over 100 teams globally. Managed 10–25 simultaneous projects and led AI-driven workflow automation initiatives.
```

Skills: Survey-Programming, Data-Analysis, Dashboard-Development, AI-Automation, Process-Improvement, Team-Leadership, SOP-Development, Training

### Logistics Coordinator

[XPO Logistics](https://himalayas.app/companies/xpo). Mar 2022 - Nov 2022

```text
Coordinated daily logistics operations across the US, Canada, and Mexico, managing 30–40 loads per day. Served as the primary point of contact between clients and carriers, ensuring on-time delivery and operational continuity.
```

Skills: Logistics-Coordination, Client-Management, Carrier-Management, Operations

### Industrial Engineer Intern

Fundación Cardio Infantil. Aug 2021 - Feb 2022

```text
Led end-to-end process mapping of the hospital's organ transplant workflow and developed flow diagrams across multiple hospital services, identifying opportunities for time, cost, and waste reduction.
```

Skills: Process-Mapping, Flow-Diagrams, Process-Improvement, Healthcare-Operations

## Education

### Universidad de La Sabana

B.Sc., Industrial Engineering. 2017 - 2021

```text
B.Sc. in Industrial Engineering from Universidad de La Sabana, Bogotá, from 2017 to 2021.
```

### Northern Illinois University

Exchange Semester, Simulation. 2020 - 2020

```text
Completed a Simulation Course as part of an exchange semester at Northern Illinois University in 2020.
```

## Tech stack

- Tableau
- DOMO
- JavaScript
- Python
- Java
- C++
- XML
- Bizagi Modeler
- Qualtrics
- N8N

To contact Santiago, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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