# Sanjib Das

Sanjib Das is a remote worker on Himalayas, Assistant Manager – MIS / WFM and Business Analyst at Medi Assist Insurance TPA Pvt. Ltd., based in India.

Source: https://himalayas.app/@sanjibdas1

```text
MIS and WFM professional at Medi Assist Insurance TPA Pvt. Ltd. delivering PAN India reporting with zero backlog.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 140k+ INR |
| Job categories | MIS Analyst, Workforce Management Analyst |
| Skills | MIS Reporting, Workforce Management, Business Analysis, Dashboarding, Data Analysis, Capacity Planning, Scheduling, Operations Analysis, Productivity Analysis, Stakeholder Reporting, Excel, Pivot Tables, V Lookups, Excel Macros, SQL |
| LinkedIn | https://linkedin.com/in/sanjib-das-573833118 |

## About

```text
At Medi Assist Insurance TPA Pvt. Ltd., I lead PAN India MIS and Workforce Management reporting for the Claims department, delivering accurate reports on time.

I oversee reporting on productivity, TAT, and claim disposal, and developed business-critical dashboards to support leadership decisions. I achieved 100% on-time reporting with zero backlog.

Previously, as an MIS & WFM Executive at Teleperformance, I handled Vodafone MIS reporting, managed WFM operations for Tata Sky, and supported Flipkart operations with reporting and analysis.

I developed automated Excel reports to improve reporting efficiency and supported high-volume operations across telecom, e-commerce, and insurance.
```

## Experience

### Assistant Manager – MIS / WFM and Business Analyst (current)

Medi Assist Insurance TPA Pvt. Ltd.. Jun 2019 - Present

```text
Led PAN India MIS and Workforce Management reporting for the Claims department, ensuring accuracy and timely delivery. Achieved 100% on-time reporting with zero backlog and directed capacity planning and workforce scheduling.
```

Skills: MIS-Reporting, Workforce-Management, Data-Analysis, Capacity-Planning, Scheduling, Microsoft-Excel-Advanced, Pivot-Tables, V-Lookups, Macros, Reporting, Operations-Analysis, Stakeholder-Reporting, Avaya, Genesys, CCPulse, CMS-Tools

### MIS & WFM Executive

[Teleperformance](https://himalayas.app/companies/tp)

```text
Handled MIS reporting for Vodafone (Inbound & Outbound processes) and managed WFM operations for Tata Sky inbound process. Supported Flipkart operations with reporting and analysis, and developed automated Excel reports to improve efficiency.
```

Skills: MIS-Reporting, Workforce-Management, Data-Analysis, Microsoft-Excel-Advanced, Pivot-Tables, V-Lookups, Macros, Reporting, Operations-Analysis, Stakeholder-Reporting, Avaya, Genesys, CCPulse, CMS-Tools

## Education

### Bachelor of Business Administration (BBA)

Bachelor of Business Administration, Business Administration

```text
Bachelor of Business Administration degree.
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### Computer Diploma

Diploma, Computer

```text
Computer diploma.
```

### W.B.C.H.S.E

Higher Secondary, General

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Higher Secondary education from West Bengal Council of Higher Secondary Education.
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### W.B.B.S.E

Secondary, General

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Secondary education from West Bengal Board of Secondary Education.
```

## Tech stack

- Avaya
- Genesys
- SQL
- Power BI

To contact Sanjib, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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