# Sanjay k

Sanjay k is a remote worker on Himalayas, Technical & Customer Relations Lead at Neuronest AI Private Limited, based in India.

Source: https://himalayas.app/@sanjayk

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AI product leader driving cross-functional teams and scalable solutions.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | AI Product Lead, Product Manager, Technical Program Manager, Customer Success Lead, Project Manager, Solutions Architect, Technical Lead, AI Consultant, AI Product Manager Lead, Senior AI Product Lead, Director Of AI Product Management, Senior Director Of AI Product Management, Client Relationship Manager |
| Skills | Project Management, Team Leadership, Agile, Scrum, Cross Functional Team Management, AI Based Solutions, Product Development, Stakeholder Engagement, Business Process Management, Risk Management, Resource Management, Strategic Planning, Jira, Microsoft Teams, Trello, Microsoft Project, Asana, Google Workspace, Slack, Network Troubleshooting Tools, Third Party Integrations, AWS, Google Cloud Platform, Microsoft (Integrations), Tally, WhatsApp Meta Integrations, Customer Relationship Management, WhatsApp |

## What I'm looking for

```text
I seek a role where I can lead AI product development and client-facing delivery, in a collaborative, growth-focused company that values cross-functional leadership, measurable business impact, and opportunities to scale AI solutions.
```

## About

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I am an experienced AI product and customer-relations lead with 3+ years in startup and enterprise environments, delivering AI-driven products and client services across India, Malaysia, Singapore, and Australia. I have led end-to-end development and deployment of solutions such as Neurolink AI, Juristbot.ai and DiginesT, managed 20+ cross-functional team members, and executed 8+ client services and custom generative AI projects while negotiating cloud credits and third-party integrations to reduce costs.

I previously served as a Systems Engineer at Infosys focused on NOC L1 support, troubleshooting, and workflow optimisation, where I managed 300+ cases, led a team of six, and created SOPs that improved onboarding and resolution times. I combine project management, stakeholder engagement, and business-process optimisation to drive adoption, efficiency, and measurable revenue impact.
```

## Experience

### Technical & Customer Relations Lead (current)

Neuronest AI Private Limited. Nov 2023 - Present

```text
Led development and delivery of AI-driven products (CCTV analytics, legal tech, digital AI ecosystems) and managed end-to-end client services, driving scalability and improving revenue through cloud credits and third-party integrations.
```

Skills: Client-Relations, Project-Management, AWS, Google-Cloud-Platform, Third-Party-Integrations, Team-Leadership, Generative-AI

### Systems Engineer

[Infosys](https://himalayas.app/companies/infosys-limited). Nov 2021 - Oct 2023

```text
Served as NOC L1 support handling 300+ cases, led a 6-member team to improve troubleshooting and workflow efficiency, produced SOPs that reduced resolution time and ensured SLA compliance.
```

Skills: Network-Operations, Troubleshooting, Incident-Management, Team-Leadership, SLA

## Education

### Sri Shakthi Institute of Engineering and Technology

Bachelor of Engineering, Electronics and Communication Engineering. 2017 - 2021. Grade: 8.25 CGPA

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Completed a Bachelor of Engineering in Electronics and Communication Engineering with a CGPA of 8.25, focusing on core ECE subjects and practical projects.
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### Vetri Vikas Boys Higher Secondary School

Higher Secondary Certificate, Higher Secondary Education. 2016 - 2017. Grade: 81%

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Completed Higher Secondary Certificate (HSC) with 81% marks, covering standard higher secondary science/commerce/arts curriculum.
```

### ARC Matriculation Higher Secondary School

Secondary School Leaving Certificate, Secondary Education. 2014 - 2015. Grade: 87%

Activities and societies: Rotaract Club involvement: leadership roles in later years (President, Secretary, Advisor) and district-level participation

```text
Completed Secondary School Leaving Certificate (SSLC) with 87% marks, demonstrating strong academic performance at the secondary level.
```

## Tech stack

- Gmail
- Microsoft Teams
- Jira
- WhatsApp
- Google Workspace
- Trello

To contact Sanjay, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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