# Sam User

Sam User is a remote worker on Himalayas, Co-Owner & Business Operations Lead at Jade Physio, based in Indonesia.

Source: https://himalayas.app/@samuser47

```text
I drive B2B growth, customer acquisition, and operations for service businesses.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Indonesia |
| Authorized to work in | Indonesia |
| Salary expectations | 38070k+ IDR |
| Job categories | Business Development Representative, Sales Operations Specialist, Customer Success Manager, Account Manager, Business Operations Manager |
| Skills | Business Development, B2B Sales, Lead Generation, Customer Success, Account Management, CRM Management, Consultative Selling, Digital Marketing, Operations Management, Process Improvement, Stakeholder Management, Google Workspace, Excel, Negotiation, Customer Relationship Management, Public Speaking, Customer Acquisition, Sales, Financial administration, Budgeting, Supplier Relationship Management, Social Media Marketing, TikTok, Google Reviews, Standard Operating Procedures, Information Systems, entrepreneurship, Cybersecurity, Event Facilitation |

## What I'm looking for

```text
I'm looking for a role where I can drive B2B growth, customer acquisition, sales operations, and client success while improving processes and supporting commercial teams.
```

## About

```text
I launched and manage operations, customer acquisition, and service delivery at Jade Physio in Medan. My organic TikTok campaigns generated 100,000+ views in three weeks, while the business earned 118 five-star Google reviews in 2.5 months.

I also expand B2B market coverage for PT Seni Ukir Indonesia, managing the sales cycle from prospecting and qualification through negotiation and order fulfilment. I focus on tailored solutions that fit client requirements and budgets and build relationships that encourage repeat business.

As co-founder and client acquisition lead for a web solutions business, I bring in small-business website clients and turn their requirements into technical project deliverables. I coordinate timelines, client communication, and payment milestones to keep projects moving.

My experience also includes budgeting and financial administration for community enterprise projects with Enactus Melbourne. I bring international leadership experience, dual studies in Information Systems and Entrepreneurship, and fluent English to commercial growth and remote team support.
```

## Experience

### Co-Owner & Business Operations Lead (current)

Jade Physio. Jan 2023 - Present

```text
Launched and managed business operations, customer acquisition, and service delivery. Produced organic TikTok campaigns generating 100,000+ views within three weeks and grew the business to 118 five-star Google reviews in 2.5 months.
```

Skills: Business-Operations, Customer-Acquisition, TikTok-Marketing, Google-Reviews, SOP-Development, Supplier-Management, Financial-Oversight, Staff-Scheduling

### Co-Founder & Client Acquisition Lead (current)

Web Solutions Business. Jan 2022 - Present

```text
Generated and converted small business clients for custom website development services. Gathered business requirements and translated client needs into technical project deliverables.
```

Skills: Client-Acquisition, Business-Requirements, Project-Coordination, Client-Communication, Payment-management

### Sales & Business Development Representative (current)

PT Seni Ukir Indonesia. Jan 2022 - Present

```text
Expanded B2B market coverage across Medan, Deli Serdang, and Tebing Tinggi through targeted prospecting. Managed the complete sales cycle from lead qualification to negotiation and order fulfilment.
```

Skills: B2B-Sales, Prospecting, Lead-Qualification, Negotiation, Customer-Relationship-Management, Order-Fulfilment

### Treasurer

Enactus Melbourne. Jan 2021 - Jul 2022

```text
Managed budgeting and financial administration for community enterprise projects. Collaborated with external advisors to identify funding opportunities and improve operating resources.
```

Skills: Budgeting, Financial-administration, Stakeholder-Collaboration, Funding-Identification

## Education

### ITNB

Bachelor of Entrepreneurship, Entrepreneurship. 2022 - Present

```text
Pursuing a Bachelor of Entrepreneurship at ITNB, Indonesia, from September 2022 to May 2026.
```

### ITNB

Bachelor of Information Systems, Information Systems. 2022 - Present

```text
Pursuing a Bachelor of Information Systems at ITNB, Indonesia, from September 2022 to May 2026.
```

### Alliance Française

DELF B1 French Certification, French Language

```text
Earned the DELF B1 French Certification from Alliance Française in 2019.
```

### MIT Schwarzman College of Computing

Postgraduate Program in Cyber Security, Cyber Security. 2024 - 2024

```text
Completed a Postgraduate Program in Cyber Security at MIT Schwarzman College of Computing from April 2024 to December 2024.
```

## Tech stack

- Google Workspace
- Microsoft Excel

To contact Sam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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