# Samantha Fatubaro

Samantha Fatubaro is a remote worker on Himalayas, Document Processing Technician at Cornerstone Documents, based in United States.

Source: https://himalayas.app/@samanthafatubaro

```text
Document Processing Technician at Cornerstone Documents, processing high volumes of records with accuracy and compliance.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 40k+ USD |
| Job categories | Document Processing Associate, Behavioral Health Technician, Call Center Representative, Customer Service, Customer Retention Representative |
| Skills | Document Processing, Quality Assurance, Data Entry, Records Management, Electronic Document Management Systems, Medical Documentation, HIPAA, Confidential Information Handling, Customer Service, Call Center Operations, Patient Care, Vital Signs Documentation, Specimen Collection, Microsoft Office, Microsoft Word |

## About

```text
At Cornerstone Documents, I process high volumes of documents, verify and index records, and review work for quality and accuracy. I also update customer information and help resolve documentation discrepancies while maintaining confidentiality.

Previously, I assisted with patient care and clinical documentation at HCA Houston Healthcare. In contact center roles, I scheduled medical examinations, supported customers with account questions, and trained new representatives on call center procedures.
```

## Experience

### Document Processing Technician (current)

Cornerstone Documents. Sep 2025 - Present

```text
Process high volumes of documents while ensuring accuracy and compliance with company standards. Verify, scan, index, and maintain electronic and paper records.
```

Skills: Document-Processing, Quality-Assurance, Data-Entry, Records-Management, Electronic-Document-Management-Systems, Microsoft-Office, HIPAA, Confidentiality

### Behavioral Health Technician

[HCA Houston Healthcare](https://himalayas.app/companies/hca). Apr 2024 - Aug 2025

```text
Assisted licensed nurses in implementing individualized patient care plans. Obtained and documented patient information including vital signs and admissions data.
```

Skills: Patient-Care, Vital-Signs, Clinical-Documentation, Specimen-Collection, Infection-Control, Safety-Procedures

### Senior Contact Center Agent

Veterans Evaluation Services. Sep 2018 - Dec 2022

```text
Verified and updated veterans' personal information in company systems. Scheduled, confirmed, and rescheduled medical examinations and coordinated with internal departments.
```

Skills: Customer-Service, Data-Entry, Scheduling, Documentation, Confidentiality, Communication-Skills

### Customer Service Representative

Resource Staffing. Dec 2016 - Sep 2018

```text
Assisted Oklahoma Turnpike customers regarding the PlatePay toll system. Processed toll payments and liability transfer requests.
```

Skills: Customer-Service, Payment-Processing, Problem-Solving, Training, Call-Center-Operations

### Customer Service Representative

[Dish Network](https://himalayas.app/companies/dish-network). Oct 2015 - May 2016

```text
Assisted customers with billing, products, services, and account inquiries. Processed orders, account changes, cancellations, and complaint resolutions.
```

Skills: Customer-Service, Billing, Account-Management, Order-Processing, Complaint-Resolution

### Retention Representative

The Results Companies. Oct 2013 - Jun 2015

```text
Assisted customers with account retention, service inquiries, and cancellations. Documented customer interactions and maintained accurate records.
```

Skills: Customer-Retention, Customer-Service, Documentation, Payment-Processing, Conflict-Resolution

## Education

### Houston Community College

Associate of Applied Science, Applied Science

```text
Currently enrolled in an Associate of Applied Science program.
```

### Remington College

Technical Diploma, Medical Assisting

```text
Earned a Technical Diploma in Medical Assisting in February 2023.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office

To contact Samantha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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