# Samad Shaik

Samad Shaik is a remote worker on Himalayas, System Engineer at Tata Consultancy Services, based in India.

Source: https://himalayas.app/@samadshaik

```text
Mainframe Operations Engineer at Tata Consultancy Services who improved batch job success by 20% for Standard Life.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 70k+ INR |
| Job categories | Mainframe Engineer, Production Support Engineer |
| Skills | Mainframe Batch Operations, Batch Monitoring, job scheduling, JCL, IBM Z OS, IBM Series, TWS, Control M, OPC UA, CICS, IMS, CA Endevor, Incident Management, Problem Management, Root Cause Analysis |

## What I'm looking for

```text
I’m available immediately or as per notice period and willing to work rotational shifts and 24×7 support environments.
```

## About

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At Tata Consultancy Services, I manage 24×7 mainframe batch operations for Standard Life, supporting production stability and SLA compliance.

I monitor production and SCC consoles and run scheduling operations using TWS/Control-M. I also perform IPL activities and quarterly environment upgrades for Dev and Prod systems.

When jobs abend, I investigate the cause and implement permanent solutions. Enhanced monitoring and preventive measures improved batch job success by 20%, while automation and proactive alerting reduced incident resolution time by 25%.

I hold IBM Certified Specialist – System z Operations and ITIL Foundation certifications. I’m available immediately or as per notice period, and willing to work rotational shifts and 24×7 support environments.
```

## Experience

### System Engineer (current)

[Tata Consultancy Services](https://himalayas.app/companies/tata-consultancy-services). Feb 2022 - Present

```text
Manage 24x7 mainframe batch operations ensuring SLA compliance and system stability. Investigate and resolve job abends, perform IPL activities, and coordinate with teams for deployments and incident resolution.
```

Skills: JCL, ZOS, TWS, Control-M, CICS, CA-Endevor, OPC-UA, Dynatrace, ServiceNow, IPL, Root-Cause-Analysis, Automation

## Education

### Audisankara College of Engineering & Technology

Bachelor of Technology, Engineering. 2017 - 2021

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Bachelor of Technology degree from Audisankara College of Engineering & Technology, Gudur, Andhra Pradesh, India, from 2017 to 2021.
```

### AXELOS

ITIL Foundation, IT Service Management

```text
Certified in ITIL Foundation.
```

### IBM

IBM Certified Specialist – System z Operations, System z Operations

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Certified as an IBM Certified Specialist in System z Operations.
```

## Tech stack

- Genesys
- ServiceNow
- Dynatrace

To contact Samad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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