# Sakshi Bhilare

Sakshi Bhilare is a remote worker on Himalayas, Sinor Associate at WNS, based in India.

Source: https://himalayas.app/@sakshibhilare

```text
Sinor Executive at WNS supporting operational queries through GDS and Zendesk after managing import-export documentation at Fairmacs.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 102k+ INR |
| Job categories | Import Export Executive, Business Executive, Executive Logistics, Shipping Operations Executive |
| Skills | Import Export Operations, Import export documentation, Ocean Freight, FCL Shipment Handling, FCL LCL Shipment Handling, Customs Clearance, Freight forwarding, IGM Filing, DO Filing, Form 13 Filing, Bill Of Lading, Bills Of Entry, Freight Billing, Customer Service, Customer Relationship Management |

## What I'm looking for

```text
I’m looking to build a career in International Business, Import-Export, Logistics, or Shipping Operations, using my knowledge of EXIM processes, documentation, customer service, and business management. I aim to contribute to efficient operations, maintain strong customer relationships, coordinate with teams, and continue developing my professional skills.
```

## About

```text
At WNS, I provide backend customer support for operational queries and tickets raised through GDS. I use Zendesk and GDS to manage customer concerns and support timely resolution.

At Fairmacs Shipping and Transportation services Pvt. Ltd., I managed import and export customer coordination and ocean freight operations with shipping lines and clearing agents. I handled BL and Bill of Entry documentation, then was promoted to Documentation Executive, managing IGM, DO, and Form 13 filing.

At UR stratergy and 1000 petals Pvt. Ltd., I assisted with import-related business operations, documentation, and shipment coordination. I’m looking to build my career in International Business, Import-Export, Logistics, or Shipping Operations.
```

## Experience

### Sinor Associate (current)

WNS. Feb 2026 - Present

```text
Provided backend customer support for operational queries and tickets raised through GDS, managing customer concerns using Zendesk and GDS to ensure timely resolution.
```

Skills: Customer-Support, GDS, Zendesk, Ticket-Management

### Import Export Customer Service and Documentation Executive

Fairmacs Shipping and Transportation Services Pvt. Ltd.. Jun 2024 - Jan 2026

```text
Managed import and export customer coordination and ocean freight operations with shipping lines and clearing agents. Handled BL, Bill of Entry, and other import/export documentation, and was promoted to Documentation Executive managing IGM, DO, and Form 13 filing.
```

Skills: Import-export-documentation, Ocean-Freight, Customer-Coordination, B-L, Bills-Of-Entry, IGM, Doctor-of-Osteopathic-Medicine, Form-13, Billing

### Operations Executive

UR Strategy and 1000 Petals Pvt Ltd. Mar 2024 - Jun 2024

```text
Assisted with import-related business operations, supported import documentation and shipment coordination, and gained practical exposure to EXIM procedures.
```

Skills: Import-Operations, Documentation, Shipment-Coordination, Import-Export-Processes

## Education

### Pratibha College of Science and Business Management

Bachelor of Business Administration, International Business. 2023 - Present. Grade: CGPA 9.00

```text
Pursuing Bachelor of Business Administration in International Business, with a CGPA of 9.00.
```

### Pratibha International School and Junior College

Higher Secondary Certificate, Commerce. 2021 - 2023

```text
Completed Commerce studies from 2021 to 2023.
```

## Tech stack

- Zendesk

To contact Sakshi, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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