# Saiteja Pulakanti

Saiteja Pulakanti is a remote worker on Himalayas, Business Analyst at NexaTax Inc., based in United States.

Source: https://himalayas.app/@saitejapulakanti

```text
I improve fintech and enterprise workflows through requirements, testing, and process automation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 115k+ USD |
| Job categories | Business Analyst, Data Analyst, Systems Analyst, Process Analyst |
| Skills | Business Analysis, Requirements Gathering, Requirements Elicitation, Stakeholder Interviews, Discovery Workshops, BRD, SRS, Functional Specifications, User Stories, Acceptance Criteria, Requirement Traceability, Process Mapping, Gap Analysis, Workflow Analysis, Root Cause Analysis, Process Improvement, Process Reengineering, Automation, Business Rules, SDLC, Agile, Waterfall, Backlog Refinement, Scope Management, Risk Management, Change Management, Test Planning, User Acceptance Testing, System Integration Testing, Functional Testing, Integration Testing, Defect Triage, Implementation Validation, Data Analysis, Data Cleaning, Data Validation, Trend Analysis, KPI Dashboards, Statistical Analysis, Excel, Pivot Tables, V Lookups, Power Query, SQL, Power BI, SAS, Jira, Xray, HPALM, BMC Remedy, Microsoft Visio, Lucidchart, Postman, Selenium, Microsoft 365, Microsoft Teams, Slack, Zoom, Fintech Compliance, FERPA, Data Governance, Security Controls, Audit Ready Documentation |
| LinkedIn | https://linkedin.com/in/saiteja-pulakanti |

## What I'm looking for

```text
I'm looking to improve business workflows and technology delivery by partnering with stakeholders, translating requirements into actionable solutions, and using data, testing, and process automation to deliver measurable operational outcomes.
```

## About

```text
At NexaTax, I lead business analysis for a fintech tax-compliance platform, translating customer and operational needs into SRS documentation, process flows, user stories, acceptance criteria, and testable specifications. My work resolved 15+ requirement gaps, reduced development rework by 30%, and identified 20+ critical issues before release.

Across British Telecommunications engagements at Virtusa and TCS, I improved ITSM operations through workflow analysis, automation, UAT, and defect management—reducing manual errors by 90% and system downtime by 25%. I also bring hands-on analytics experience from the University of Bridgeport, where I built Power BI dashboards, improved data quality, and turned operational data into leadership recommendations.
```

## Experience

### Business Analyst (current)

NexaTax Inc.. Jul 2025 - Present

```text
Lead end-to-end business analysis for a fintech compliance platform, partnering across product, technology, design, testing, and external vendors to improve customer workflows and rollout readiness. Authored a comprehensive SRS covering functional, non-functional, interface, data-flow, and architecture requirements; resolved 15+ requirement gaps and reduced development rework by 30%.
```

Skills: Business-Analysis, Requirements-Gathering, SRS, User-Stories, Acceptance-Criteria, Process-Flow, UAT, Functional-Testing, API-Integration, Jira, Defect-Management, Vendor-Analysis, JWT-Authentication, HTTPS, Fintech-Compliance

### Data Analyst

University of Bridgeport. Jan 2025 - Apr 2025

```text
Analyzed operational performance, trends, exceptions, and risk factors using Excel, SAS, and Power BI, translating complex data into clear recommendations for leadership. Cleaned, validated, and standardized 15,000+ records, implementing quality controls that reduced errors by 35% and improved reporting reliability.
```

Skills: Excel, SAS, Power-BI, Data-Cleaning, Data-Validation, KPI-Dashboards, Root-Cause-Analysis, Cohort-Analysis, FERPA, Data-Quality

### Business Analyst

[Virtusa Consulting Services Pvt. Ltd.](https://himalayas.app/companies/virtusa). Sep 2021 - Sep 2023

```text
Interviewed business, operations, product, technology, and end-user stakeholders to elicit, clarify, validate, and document functional and non-functional requirements. Translated needs into user stories, acceptance criteria, process maps, workflows, gap analyses, and implementation-ready specifications using Visio and Lucidchart.
```

Skills: Requirements-Elicitation, Stakeholder-Interviews, User-Stories, Acceptance-Criteria, Process-Mapping, Gap-Analysis, Microsoft-Visio, Lucidchart, Jira, Xray, Agile, UAT, Defect-Triage, Mentorship

### Business Analyst

[Tata Consultancy Services (TCS)](https://himalayas.app/companies/tata-consultancy-services). Jul 2018 - Sep 2021

```text
Analyzed recurring operational errors, incidents, workflow bottlenecks, and escalation drivers to identify root causes and design scalable process and control improvements. Led automation improvements that reduced manual errors by 90%, strengthened process consistency, and accelerated resolution for critical services.
```

Skills: Root-Cause-Analysis, Process-Improvement, Automation, Gap-Analysis, Workflow-Analysis, UAT, SIT, Jira, HPALM, BMC-Remedy, Microsoft-Visio, Change-Management, Training

## Education

### University of Bridgeport

Master of Science, Analytics and Systems

```text
Master of Science in Analytics and Systems from the University of Bridgeport.
```

### Osmania University

Bachelor of Science, Commerce and Computer Science

```text
Bachelor of Science in Commerce and Computer Science from Osmania University.
```

### Microsoft

Microsoft Office Specialist: Excel 2019, Excel

```text
Microsoft Office Specialist: Excel 2019 certification from Microsoft.
```

### Career-Ninja

Certified Project Management, Project Management

```text
Certified Project Management certification from Career-Ninja.
```

### CITI Program

Social & Behavioral Research - Basic/Refresher, Research Ethics

```text
Social & Behavioral Research - Basic/Refresher certification from CITI Program.
```

### SAS

Introduction to ANOVA, Regression, and Logistic Regression, Statistics

```text
Introduction to ANOVA, Regression, and Logistic Regression certification from SAS.
```

## Tech stack

- Postman
- Selenium
- SAS
- Lucidchart
- Slack
- Microsoft Teams
- Jira
- Zoom
- SQL
- Microsoft Visio
- Xray
- Power BI

To contact Saiteja, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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