# Sagar Muduli

Sagar Muduli is a remote worker on Himalayas, L2 Production & Cloud Support Engineer at Volkswagen Group Technology Solutions India, based in India.

Source: https://himalayas.app/@sagarmuduli

```text
L2 Production & Cloud Support Engineer | 5+ Years Experience | AWS CloudOps & Observability
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 90k+ USD |
| Job categories | Production and Cloud Support Engineer, Cloud Support Engineer, Application Support Engineer |
| Skills | Production Support, Cloud Operations, Incident Management, Root Cause Analysis, ITIL, AWS, Linux, Windows Server, AWS Lambda, AWS CodePipeline, S3, DynamoDB, Amazon SQS, Amazon EventBridge, AWS Secrets Manager |

## What I'm looking for

```text
I am looking for a global remote role where I can leverage my 5+ years of L2 production support experience to manage cloud-native architectures at scale. I thrive in autonomous environments where I can apply my skills in AWS CloudOps, real-time data pipelines and observability (Splunk, Grafana) to automate workflows and resolve critical incidents independently.
```

## About

```text
L2 Production & Cloud Support Engineer | 5+ Years Experience | AWS CloudOps & Observability

Results-driven L2 Production Engineer specializing in maintaining high-availability cloud and hybrid infrastructures (AWS, Linux) across global enterprise sectors (Automotive & Banking). Proven track record of independently diagnosing complex data pipelines, managing real-time systems (Apache Kafka), and resolving high-severity P1/P2 incidents within strict global SLAs. Experienced in asynchronous, cross-border collaboration and executing zero-downtime CI/CD deployments.

Core Tech Stack: AWS (Lambda, S3, SQS), Splunk, Kibana, Grafana, Linux, Apache Kafka, SQL, and Bash/PowerShell scripting.
```

## Experience

### L2 Production & Cloud Support Engineer (current)

Volkswagen Group Technology Solutions India. Mar 2023 - Present

```text
Deliver 24/7 L2 production support for a portfolio of 9 enterprise applications across multi-OEM manufacturing plants, resolving 20+ high-priority incidents daily within SLAs. Maintain 99.9% uptime for Java/Tomcat applications, conduct RCAs on data ingestion failures, and execute CI/CD deployments for AI models.
```

Skills: AWS, Lambda, EventBridge, S3, DynamoDB, Amazon-SQS, Secrets-Manager, Cloudwatch, AWS-CodePipeline, Docker, Minio, Linux, Java, Tomcat, BASH, PowerShell, Splunk, Grafana, Kibana, AppDynamics, Nagios, Prometheus, Oracle-SQL, MySQL, REST-APIs, Postman, ITIL, ServiceNow, Jira, Siemens-FIS, IBM-MQ, SIDIS, Zenon, PLC, NVIDIA-GPU-Technologies, Computer-Vision

### L2 Application Support Engineer

Xebia IT Architects India Pvt Ltd. Mar 2021 - Dec 2022

```text
Provided L2 production support for the Yes Bank Genie digital banking platform, resolving 20+ high-severity financial transaction incidents daily. Monitored data pipelines using Splunk, Kibana, and Grafana, executed SQL queries for data validation, and diagnosed API failures.
```

Skills: Splunk, Kibana, Grafana, MySQL, SQL, REST-APIs, HTTP-Status-Codes, DevTools, JSON, Kafka, Oracle-GoldenGate, ITIL, Incident-Management, SLA

## Education

### Biju Patnaik University of Technology

Bachelor of Technology, Computer Science and Engineering. 2016 - 2020

```text
Bachelor of Technology in Computer Science and Engineering from Biju Patnaik University of Technology, Odisha, completed in 2020.
```

## Tech stack

- Postman
- Splunk
- Amazon S3
- AWS CodePipeline
- MySQL
- Jira
- Java
- PowerShell
- Amazon SQS
- Grafana
- Kibana
- Nagios
- Amazon DynamoDB
- Linux
- Windows Server
- AppDynamics
- AWS Lambda
- Docker
- Apache Tomcat
- Amazon Web Services (AWS)
- SQL
- ServiceNow
- Amazon EventBridge
- MinIO
- Bash
- Apache Kafka

To contact Sagar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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