# Sagar Basnet

Sagar Basnet is a remote worker on Himalayas, Front of House Supervisor at Namaste Sutton Restaurant, based in Nepal.

Source: https://himalayas.app/@sagarbasnet

```text
I resolve customer queries and deliver friendly, reliable chat-ready support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nepal |
| Authorized to work in | Nepal |
| Salary expectations | 30k+ USD |
| Job categories | Customer Support Specialist, Chat Support Specialist, Customer Service |
| Skills | Customer Support, Live Chat, Customer Service, Customer Query Handling, Issue Resolution, Complaint Handling, Written Communication, Verbal Communication, Multitasking, Problem Solving, Attention To Detail, POS systems, Customer Systems, Microsoft Word, Excel, Outlook, Data Entry, Record keeping, Payment Processing, Tools, Online Tools, Cash Handling, Digital Payments, English, Hindi, Nepali |

## What I'm looking for

```text
I'm seeking a remote Chat Support role where I can resolve customer queries, provide clear and friendly online support, work independently, and quickly learn new systems.
```

## About

```text
I’ve supported customers across hospitality and retail in the UK, resolving queries, complaints, and service requests with a clear, friendly approach.

At Namaste Sutton Restaurant, I responded promptly to customer needs, coordinated busy shifts, maintained service records, and managed POS, cash, and digital payments accurately.

At Tesco PLC, I assisted customers with product queries and everyday requests while handling multiple needs during busy periods and processing electronic payments.

I’m now seeking a remote Chat Support role where I can bring strong written and verbal communication, issue resolution, computer skills, and dependable independent working.
```

## Experience

### Front of House Supervisor

Namaste Sutton Restaurant. May 2022 - May 2024

```text
Responded to customer queries and service requests promptly, resolved concerns professionally, managed POS and payments, and coordinated daily activities during busy shifts.
```

Skills: Customer-Support, Customer-Query-Handling, Issue-Resolution, Complaint-Handling, POS-systems, Payment-Processing, Multitasking, Record-keeping

### Customer Assistant

[Tesco PLC](https://himalayas.app/companies/tesco). Nov 2021 - May 2024

```text
Assisted customers with product queries, provided quick and polite service, processed payments accurately, and handled multiple customer needs during busy periods.
```

Skills: Customer-Service, Query-Handling, Payment-Processing, Multitasking, Communication-Skills

## Education

### University of Worcester

Master of Business Administration (MBA), Business Administration

```text
Master of Business Administration (MBA) from the University of Worcester, United Kingdom, completed in 2022.
```

### Herald International College

Bachelor of Business Studies (BBS), Business Studies

```text
Bachelor of Business Studies (BBS) from Herald International College, Nepal, affiliated with Tribhuvan University, completed in 2017.
```

### Kathmandu New Castle School

Secondary Education, General Education

```text
Secondary Education from Kathmandu New Castle School, Nepal, completed in 2011.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook

To contact Sagar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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