# Saad Ali

Saad Ali is a remote worker on Himalayas, Customer Email Infrastructure at Cyber, based in Pakistan.

Source: https://himalayas.app/@saadali23

```text
Email Infrastructure Specialist supporting mailbox operations and technical support at Cybery.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 70k+ USD |
| Job categories | Email Infrastructure Engineer, Mailbox Operations Specialist, Technical Support Specialist |
| Skills | Email Infrastructure, Email Authentication, Mailbox Management, Email Deliverability, SPF, DKIM, DMARC, IMAP, SMTP, Domain Configuration, Email Troubleshooting, EC2, Python, FatAI, Microsoft 365 |

## About

```text
At Cybery, I worked in customer email infrastructure, configuring domains and mail authentication records, troubleshooting mailbox behaviors, and monitoring delivery issues.

As an Email Infrastructure Specialist on Upwork, I supported customers with domain and mailbox access and delivery issues. I configured and read SPF, DKIM, and DMARC records and troubleshot IMAP and SMTP connections.
```

## Experience

### Customer Email Infrastructure (current)

Cyber. Aug 2026 - Present

```text
Configured email domains and managed authentication codes through email systems. Provided support for mailbox issues, email deliverability, and troubleshooting.
```

Skills: Email-Infrastructure, Customer-Support, Email-Deliverability, Mailbox-Management, Troubleshooting, Email-Authentication

### Email Infrastructure & Technical Support

Upwork Client. Jan 2025 - Jan 2026

```text
Provided email infrastructure and technical support to clients, handling domain authentication, mailbox access, and delivery issues. Configured and managed SPF, DKIM, and DMARC records, and resolved email delivery problems.
```

Skills: Email-Infrastructure, Technical-Support, SPF, DKIM, DMARC, Mailbox-Management, Email-Deliverability, MX-Records, SMTP, IMAP, Email-Authentication

## Education

### NCA & EMU

Bachelor of Science, Computer Science. 2018 - 2021

```text
Pursued a Bachelor of Science in Computer Science, covering core topics and practical skills over four years.
```

### Govt College Gilgit

FSC Pre-Engineering, Pre-Engineering. 2016 - 2018

```text
Completed a two-year pre-engineering program, focusing on foundational engineering and science subjects.
```

## Tech stack

- Python
- Google Workspace
- cPanel
- Plesk

To contact Saad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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