# Ryan Volkmann

Ryan Volkmann is a remote worker on Himalayas, Senior Digital Product Manager at SRS Distribution, based in United States.

Source: https://himalayas.app/@ryanvolkmann

```text
I build unified digital platforms across B2B SaaS, fintech, retail, and customer service.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 150k+ USD |
| Job categories | Product Manager, Technical Product Manager, Digital Product Manager, Business Analyst |
| Skills | Product Management, Product Strategy, Product Roadmapping, 0 To 1 Launches, Product Requirements, Epic, User Stories, Acceptance Criteria, MVP Scoping, Product Discovery, Voice Of Customer, Backlog Prioritization, Product Analytics, Agile, Scrum, OKRs, KPIs, Cross functional Leadership, Generative AI, Conversational AI, Agentic Product Workflows, Prompt Design, REST APIs, Integration Design, Document Generation, PDF Rendering, HTML rendering, SQL, Microservices, .NET, C#, iOS, Progressive Web Apps, Jira, Confluence, GitHub, Cursor, Postman, Tempo, Slack, Microsoft Teams, Salesforce, iText, SQL Server, ESign APIs, Natural Language Processing |
| LinkedIn | https://linkedin.com/in/ryvolk |

## What I'm looking for

```text
I'm looking to lead digital products that unify fragmented systems, improve customer experiences, and move from discovery through launch with strong cross-functional teams.
```

## About

```text
At SRS Distribution, I lead digital product management by translating business and customer needs into priorities, requirements, and delivery plans.

Previously at First American's Docutech, I led product work across Docufactory, Print Engine, and Doc Services API/SAURON. I owned Docufactory as a 0-to-1 centralized document-rendering platform that generates PDFs and HTML from data and templates.

At Neighborly, I owned strategy for Call a Neighbor, a contact-center platform routing homeowner service requests across roughly 30 franchise brands. I led conversational AI and NLP chatbot integration across franchise websites, the mobile app, and the web app.

I've also led digital selling, native iOS migration, platform convergence, SQL-based data management, and cross-functional delivery at Neiman Marcus Group and RealPage. I turn fragmented systems into practical products through discovery, clear requirements, stakeholder alignment, and launch execution.
```

## Experience

### Senior Digital Product Manager (current)

SRS Distribution. Aug 2026 - Present

```text
Lead digital product management for SRS Distribution, translating business and customer needs into product priorities, requirements, and delivery plans.
```

Skills: Product-Management, Requirements, Delivery-planning

### Product Manager II

First American (Docutech). Mar 2025 - Jul 2026

```text
Led product work across three document-services platforms: Docufactory, Print Engine, and Doc Services API / SAURON, serving internal product teams. Owned product work for Docufactory, a 0-to-1 centralized document rendering platform generating PDFs/HTML from data and templates.
```

Skills: Product-Management, REST-APIs, SQL-Server, iText, Document-Rendering, ESign-APIs, AI-Assisted-Workflows, Agentic-Workflows

### Technical Product Manager

Neighborly. Apr 2023 - Feb 2025

```text
Owned product strategy for Call a Neighbor, the contact-center platform routing homeowner service requests across approximately 30 franchise brands. Led integration of a conversational AI / NLP-driven chatbot across franchise websites, the Neighborly mobile app, and the Call a Neighbor web app.
```

Skills: Product-Strategy, Conversational-AI, NLP, Chat-Bot-Integration, Stakeholder-Management, Discovery, Delivery

### Product Manager

Neiman Marcus Group. Nov 2021 - Feb 2023

```text
Product owner for Connect, an associate-facing digital selling platform supporting in-store and remote client management, communications, and selling activity. Owned Client Engagement and Communications modules supporting associate productivity and company-wide revenue goals.
```

Skills: Product-Management, Client-Engagement, Communication-Skills, PWA-to-Native-iOS-Migration, Product-Analytics

### Product Manager and Business Analyst

[RealPage, Inc.](https://himalayas.app/companies/realpage). Sep 2019 - Nov 2021

```text
Product Owner and SME on the Unity platform team, supporting convergence of multiple product platforms into a unified customer experience. Owned user interfaces surfacing client landscape and whitespace data to support account expansion and cross-product strategy.
```

Skills: Product-Management, SQL, Roadmapping, Epic, Stories, Acceptance-Criteria, Backlog-Prioritization, Technical-Documentation

## Education

### Texas Wesleyan University

MBA, Business Administration and Management. Grade: Magna Cum Laude

```text
MBA in Business Administration and Management, graduated Magna Cum Laude.
```

### University of North Texas

B.A., Radio/Television/Digital Communication

```text
Bachelor of Arts in Radio/Television/Digital Communication.
```

## Tech stack

- Postman
- GitHub
- Salesforce
- .NET
- Slack
- Microsoft Teams
- Jira
- C#
- iOS
- Confluence
- SQL
- Cursor

To contact Ryan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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