# Ryan Mustacisa

Ryan Mustacisa is a remote worker on Himalayas, Customer Success Specialist at MachShip Philippines Inc., based in Philippines.

Source: https://himalayas.app/@ryanmustacisa

```text
Customer Success Specialist at MachShip Philippines Inc.; previously developed mobile applications and supported production systems.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Philippines |
| Authorized to work in | Philippines |
| Job categories | Customer Success Specialist, Mobile Application Developer, IT Support Specialist, Research Officer |
| Skills | Customer Success, IT Support, Mobile Application Developer, Android, iOS, Flutter, Production Support, Application Performance Monitoring, Incident Response, Network Troubleshooting, Networking, CentOS, VMware ESXi, Raspberry Pi, Virtual Machine Management |
| LinkedIn | https://linkedin.com/in/ryan-m-0657b2161 |

## About

```text
At MachShip Philippines Inc., I work as a Customer Success Specialist, a role I began in January 2025.

At H2 Software Consulting Services Inc., I worked as a Mobile Developer and Mobile Engineer, with both roles listed from April 2022 to April 2025.

At Optimus System Solutions Inc., I responded to production service requests, monitored application performance, handled incidents, and performed routine maintenance. I also documented issues and carried out quality improvement testing.

As Research and Development Acting Leader at Optimus System Solutions Inc., I installed and troubleshot Raspberry Pi systems, managed ESXI servers and CentOS, and maintained virtual machines for automation. Earlier, at Gold Deluxe LTD. CO., INC., I provided technical assistance and resolved network and computer system problems.
```

## Experience

### Customer Success Specialist (current)

[MachShip Philippines Inc.](https://himalayas.app/companies/machship). Jan 2025 - Present

```text
Worked as Customer Success Specialist at MachShip Philippines Inc..
```

### Mobile Engineer

H2 Software Consulting Services Inc.. Apr 2022 - Apr 2025

```text
Worked as Mobile Engineer at H2 Software Consulting Services Inc..
```

### Mobile Developer

H2 Software Consulting Services Inc.. Apr 2022 - Apr 2025

```text
Worked as Mobile Developer at H2 Software Consulting Services Inc..
```

### Lead generation and Appointment setter

Setters Philippines. Sep 2024 - Nov 2024

```text
Worked as Lead generation and Appointment setter at Setters Philippines.
```

### Research And Development Officer

Optimus System Solutions Inc.. Dec 2020 - Aug 2021

```text
Responding to production service requests.
Monitoring Application Performance and responding to incidents or requests.
Performing routine maintenance and support activities.
Maintain standards for reliability and performance of production
Create reports documenting errors and issues for fixing. Execute
quality improvement testing and activities.
```

### Information Technology Officer

Optimus System Solutions Inc.. May 2018 - Aug 2021

```text
Worked as Information Technology Officer at Optimus System Solutions Inc. .
```

### Research and Development Acting Leader

Optimus System Solutions Inc.. Jun 2019 - Dec 2020

```text
Install/Clone/Troubleshooting Raspberry Pi 3-4
Install/Clone/Troubleshooting Raspberry USB Server on Raspberry Pi 3 Install/Manage GSM
32/64 ports for SIM-SMS/OTP automation.
Install/Manage/Troubleshoot ESXI Server and client 6.0, 6.5
Install/Manage/Troubleshoot CentOS
Install/Clone/Manage 150 VM for automation for bank accounts.
Monitor/Escalation for Internet PH IP and CN IP for automation
```

### IT/JMT Officer

Gold Deluxe LTD. CO., INC.. May 2018 - Jun 2019

```text
Providing technical assistance for questions and problems
Resolving problems with networks and other computer systems
Diagnosing system errors and other issues
Installing or changing software to fix issues monitor
risk management activities
Develop, recommend and monitor corrective and preventive actions plan.
```

## Education

### Lyceum of Alabang

Bachelor of Science, Computer Engineering. 2013 - 2018

### Microsoft

Microsoft Technology Associate: Networking Fundamentals (MTA)

```text
Aug 2017
```

## Tech stack

- Flutter
- Gmail
- CentOS
- iOS
- VMware ESXi
- Android
- Microsoft Outlook
- Microsoft Office

To contact Ryan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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