# Rumaisa Ravi

Rumaisa Ravi is a remote worker on Himalayas, Business Analyst at SmartConnect Technologies Pvt. Ltd, based in India.

Source: https://himalayas.app/@rumaisaravi

```text
Technical Business Analyst at SmartConnect Technologies, where I delivered 40+ enterprise WhatsApp conversational AI journeys.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 30k+ USD |
| Job categories | Technical Business Analyst |
| Skills | Requirements Gathering, BRD FRD Creation, Functional Specifications, REST API Integration, RAG Architecture, Conversational AI, UAT, User Stories, Data Mapping, Workflow Design, Agile Delivery, SDLC, Stakeholder Management, JSON, Python |
| LinkedIn | https://linkedin.com/in/rumaisa-ravi-6220541a6 |

## About

```text
At SmartConnect Technologies Pvt. Ltd, I architected and deployed 40+ enterprise WhatsApp conversational AI journeys across BFSI, Aviation, and Consumer Electronics. I translated complex business rules into functional specifications and process flows.

I validated REST APIs and JSON payload exchanges, and managed UAT across seven release cycles. I authored BRD/FRD documents and JIRA user stories while resolving more than 100 production defects.

On a project called Minerva, I engineered a RAG system in Python using LLM APIs, ChromaDB, and optimized chunking and prompt templates. I also implemented Slack and email payload routing for operational alerts.
```

## Experience

### Business Analyst (current)

SmartConnect Technologies Pvt. Ltd. Sep 2024 - Present

```text
Architected and deployed 40+ enterprise WhatsApp conversational AI journeys across BFSI, Aviation, and Consumer Electronics sectors. Managed end-to-end UAT across 7 release cycles, authoring BRD/FRD documents and JIRA user stories while resolving 100+ production defects.
```

Skills: Conversational-AI, REST-APIs, JSON, Postman, BRD-FRD, Jira, UAT, Workflow-Design, Data-Mapping, Stakeholder-Management, SDLC

### ICT Faculty

ARK Infotech Solutions Pvt. Ltd. Apr 2024 - Jul 2024

```text
Delivered technical curricula in Python, Node.js, SQL, and Figma, achieving a 90% student engagement rate. Structured interactive technical lesson modules that boosted classroom participation by 25% and student project completion.
```

Skills: Python, NodeJS, SQL, Figma, Curriculum-Development, Teaching

### Intern

Cosmo.365.ai. Jan 2024 - Mar 2024

```text
Drafted AI workflow documentation and data dictionaries to streamline cross-functional developer handoffs. Analyzed user interaction feedback to refine functional requirements and sprint backlog prioritization.
```

Skills: Documentation, Data-Dictionaries, SQL, JSON, Requirements-Analysis, Sprint-Planning

### Engineer of RAG-based Conversational AI System

Minerva. Sep 2023 - Dec 2023

```text
Engineered a Retrieval-Augmented Generation (RAG) system in Python utilizing LLM APIs to achieve sub-second query response times. Optimized chunking strategies and prompt templates using ChromaDB, significantly curbing latency and hallucination risks.
```

Skills: Python, RAG, LLM-APIs, ChromaDB, Prompt-Engineering, Slack, Email

## Education

### Master of Computer Applications (MCA)

Master of Computer Applications, Computer Applications. Grade: 7.81 CGPA

```text
Pursued Master of Computer Applications with a CGPA of 7.81.
```

### B.Sc. In Information Technology

Bachelor of Science, Information Technology. Grade: 9.12 CGPA

```text
Completed Bachelor of Science in Information Technology with a CGPA of 9.12.
```

## Tech stack

- Postman
- Node.js
- Figma
- Slack
- Python
- JSON
- ChromaDB

To contact Rumaisa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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