# Rose Jan Funtanilla

Rose Jan Funtanilla is a remote worker on Himalayas, Assistant to an Authorization Team Member at Bruntworks, based in Philippines.

Source: https://himalayas.app/@rosejanfuntanilla

```text
Virtual assistant at Bruntworks handling U.S. healthcare authorizations, eligibility checks, and denial follow-up.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Virtual Assistant, Insurance Authorization Specialist, Patient Access Representative |
| Skills | Insurance Verification, Eligibility Verification, Prior Authorizations, Authorization Tracking, Denial Balance Follow Up, Single Case Agreements, EMR EHR Entry, Patient Records Management, Patient Access, PhilHealth Processing, Appointment Scheduling, Patient Intake, Patient Confidentiality, Compliance, Customer Support |

## About

```text
At Bruntworks, I handled benefits checks and insurance authorizations for a remote U.S. healthcare team. I followed cases from submission through status checks and denial resolution, and worked on Single Case Agreements so patients could continue receiving services.

I kept patient records current in EMR/EHR systems and watched for authorizations nearing expiry, alerting the team about documentation and coding needs. I also shared updates between clinical teams, insurance providers, and advocacy groups.

At Lipa Medix Cancer Center, I processed PhilHealth claims, coordinated appointments, and supported patient intake and insurance eligibility checks. Earlier, I handled customer care, patient coordination, and travel reservations across healthcare, service, and hospitality settings.
```

## Experience

### Assistant to an Authorization Team Member

Bruntworks. Aug 2022 - Sep 2026

```text
Verified benefits and eligibility through insurance portals and phone calls, and handled authorizations from submission through denial resolution. Kept patient records current and compliant in EMR/EHR systems and monitored authorizations for expiry.
```

Skills: Insurance-Verification, Eligibility-Verification, Prior-Authorizations, Denial-Management, EMR-EHR, patient-records, Compliance, Communication-Skills

### Customer Care Specialist

Microsourcing Philippines. Jul 2021 - Aug 2022

```text
Answered customer questions by phone, email, and chat, and logged case details in the CRM. Escalated complex concerns to appropriate teams while maintaining service quality.
```

Skills: Customer-Service, Phone-Support, Email-Support, Live-Chat, CRM, Case-Management

### Receptionist, then PhilHealth Coordinator

Lipa Medix Cancer Center. Aug 2017 - Jun 2021

```text
Processed PhilHealth claims and managed patient database and office information. Scheduled appointments, handled multi-line phone system, and verified insurance eligibility at intake.
```

Skills: PhilHealth, Patient-Data-Management, Appointment-Scheduling, Phone-Systems, Insurance-Verification, Frontdesk

### Patient Coordinator I

St. Frances Cabrini Medical Center. Mar 2016 - Aug 2016

```text
Coordinated patient appointments and supported registration and records.
```

Skills: Patient-Coordination, Appointment-Scheduling, Registration, Records-Management

### Customer Service Representative (Sprint account)

TeleTech. Apr 2015 - Dec 2015

```text
Resolved billing, account, and product questions during high call volumes while meeting quality standards. Answered number-porting questions and documented cases in the CRM.
```

Skills: Customer-Service, Billing, Account-Management, CRM, Call-Handling

### Reservations Assistant

Friendship Tours and Resorts Corp.. Sep 2011 - Mar 2015

```text
Took reservation inquiries, confirmed booking details, and kept guest records accurate in the booking system. Checked hotel availability and processed bookings, changes, cancellations, and special requests.
```

Skills: Reservations, booking-systems, Customer-Service, Availability, Operations-Coordination

## Education

### Holy Child Jesus College

Bachelor of Science, Business Administration. Grade: Academic Distinction

```text
Graduated with a Bachelor of Science in Business Administration, earning Academic Distinction.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Rose Jan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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