# rosalie olivo

rosalie olivo is a remote worker on Himalayas, Lead Logistics Customer Experience and Operations Specialist at Maersk Global Service Centres (Phils) Ltd, based in Philippines.

Source: https://himalayas.app/@rosalieolivo

```text
Supply chain and logistics specialist at Amara Organic Foods who coordinated retail orders, EDI shipping notices, and 3PL shipments.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 80k+ PHP |
| Job categories | Supply Chain Specialist, Logistics Specialist, Import Export Specialist, Logistics Customer Service, Import Executive, Supply Chain Coordinator |
| Skills | Supply Chain Management, Logistics Coordination, Import Operations, Export Operations, Ocean Freight, Air Freight, Import export documentation, 3PL 4PL Vendor Management, Carrier Management, Shipment Planning, Shipment Tracking, Customs Clearance, Electronic Data Interchange (EDI), Salesforce Cases, Root Cause Analysis |

## About

```text
At Amara Organic Foods, I processed purchase orders for major retail clients, analyzed inventory, and coordinated outbound shipment rates with nominated 3PLs. I also submitted Advance Shipping Notices through EDI platforms and aligned Direct-to-Consumer operations with the Warehouse Management System.

At Maersk Global Service Centres (Phils) Ltd, I prepared import and export documentation, investigated escalations through root cause analysis, and trained new hires in operational processes. Earlier, I managed international supply chain and ocean freight operations at Maersk Logistics and Services Philippines Inc, coordinating shipments from order receipt through final delivery.
```

## Experience

### Lead Logistics Customer Experience and Operations Specialist

Maersk Global Service Centres (Phils) Ltd. Jan 2024 - Jun 2026

```text
Prepared and submitted export/import documentation, ensured SLA compliance, and performed root cause analyses for escalations. Trained new hires and supported continuous improvement initiatives.
```

Skills: Documentation, SLA-Management, Root-Cause-Analysis, Training, Customer-Service, Process-Improvement, Cargo-Planning, FCR, Bill-Of-Lading, Case-Management

### Logistics Specialist

Amara Organic Foods. Aug 2024 - Feb 2026

```text
Processed purchase orders from major retail clients, conducted inventory analysis, and coordinated with 3PLs for outbound shipments. Managed EDI submissions, tracked shipments, and supported compliance and certification renewals.
```

Skills: Inventory-Analysis, Purchase-Order-Processing, EDI, 3PL-Management, Shipment-Tracking, Compliance, Quickbooks, Cin7-Core, WMS, D2C-Operations

### Supply Chain Management Coordinator / Logistics Customer Service Specialist

Maersk Logistics and Services Philippines Inc. Nov 2021 - Dec 2023

```text
Managed end-to-end international supply chain and ocean freight operations, coordinating with customers, vendors, and 3PL/4PL providers. Monitored shipment performance, managed exceptions, and optimized supply chain efficiency.
```

Skills: Supply-Chain-Management, Ocean-Freight, 3PL-Management, Salesforce, SOP-Compliance, Hazardous-Materials, Demand-Forecasting, Billing, SOA-Reconciliation

### 4PL Control Tower Import Executive

AP Moller Maersk Filipinas Inc.. Aug 2021 - Nov 2021

```text
Ensured timely movement of freight, coordinated with 3PLs and brokers, and managed day-to-day import operations. Monitored clearance timelines and prevented detention and demurrage costs.
```

Skills: Import-Operations, 3PL-Coordination, Exception-Management, Documentation, Daily-Management-Routines, Escalation-Support

### Import and Export Operations Specialist

Fuso Logistics Phils., Inc.. Nov 2017 - Aug 2021

```text
Managed international shipments, collaborated with customs agents and freight forwarders, and processed import/export documentation. Tracked cargo movement and applied Incoterms to shipment documentation.
```

Skills: Import-Export-Operations, Documentation, Incoterms, Cargo-tracking, Insurance-Processing, Invoicing, Packing-List

## Education

### Subic Bay Colleges Inc.

Bachelor of Science, Customs Administration. 2012 - 2016. Grade: Cum Laude

```text
Graduated Cum Laude with a Bachelor of Science in Customs Administration, and passed the Civil Service eligibility.
```

### Castillejos National High School

High School Diploma, General Studies. 2006 - 2012. Grade: Class Valedictorian

```text
Completed secondary education as Class Valedictorian, Batch 2012.
```

## Tech stack

- Salesforce
- QuickBooks

To contact rosalie, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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