# Ronnel Mathew

Ronnel Mathew is a remote worker on Himalayas, Value Consultant at Paramētā, based in Spain.

Source: https://himalayas.app/@ronnelmathew

```text
IT engineer specializing in network, cloud, and Coupa solutions.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Spain |
| Authorized to work in | Spain |
| Job categories | IT Engineer, Network Administrator, Cloud Engineer, Technical Support Engineer, CP Coupa Advisory, Systems Administrator, IT Consultant, Mid Level IT Engineer |
| Skills | Troubleshooting, Network Security, Cloud Computing, Project Management, Technical Support, Microsoft Office 365, Power BI, Meridix, Salesforce, Jira, Coupa, Consulting, Communication Skills |

## What I'm looking for

```text
I seek an IT Engineer role where I can apply network security, cloud skills, and Coupa expertise to drive operational efficiency, collaborate cross-functionally, and grow in technical leadership.
```

## About

```text
I am an IT engineer with 5+ years' experience in network administration, technical support, cloud solutions, and Coupa platform consulting. I have led platform adoption and spend-management transformations, partnered with cross-functional teams to streamline operations, and consistently met SLA targets while optimizing system performance.

My background spans enterprise consulting, second-line global IT support, technical publishing, and education — where I translated technical concepts into user-focused outcomes. I am driven to apply my blend of technical troubleshooting, project management, and stakeholder collaboration to deliver measurable efficiency and ROI.
```

## Experience

### Value Consultant (current)

Paramētā. Feb 2025 - Present

```text
Spearhead strategic business transformations and Coupa-driven spend management optimizations, reducing processing time by 20% and aligning platform adoption with organizational goals to maximize ROI.
```

Skills: Coupa, Spend-Management, Process-Optimization, Stakeholder-Management, Procurement, Change-Management, Consulting, ROI-Analysis

### Global IT Support

Numintec, a Telavox Company. Jun 2023 - Jan 2025

```text
Provided 2nd-line global IT support resolving 80+ tickets weekly with 100% SLA compliance, serving as primary customer contact and collaborating with cross-functional teams to improve customer experience.
```

Skills: Technical-Support, Incident-Management, SLA, Troubleshooting, Microsoft-Office-365, ITIL

### Robotics Teacher

Smart School. Nov 2021 - May 2022

```text
Taught robotics using Lego Education to foster creativity and foundational STEM skills in young learners, designing hands-on lessons that improved student engagement and technical aptitude.
```

Skills: Robotics, LEGO-Education, Curriculum-Development, Classroom-Management, Lesson-Planning

### Content Development Editor

[Packt Publishing](https://himalayas.app/companies/packt). Jul 2018 - Dec 2019

```text
Managed end-to-end technical book development, collaborating with authors to ensure high-quality content, adherence to timelines, and editorial standards across multiple projects.
```

Skills: Technical-Editing, Content-Development, Project-Management, Quality-Assurance, Collaboration

## Education

### University of Mumbai

Bachelor of Information Technology, Information Technology

```text
Completed a Bachelor of Information Technology Engineering program, graduating in June 2017.
```

## Tech stack

- Salesforce
- Gmail
- Jira
- Coupa

To contact Ronnel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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