# Rohann Hattingh

Rohann Hattingh is a remote worker on Himalayas, Customer Sales and Service Representative at Swiss International Airlines, based in South Africa.

Source: https://himalayas.app/@rohannhattingh

```text
Warm-hearted and ambitious sales professional
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Job categories | Sales Consultant, Sales Manager, Product Manager, Sales Agent, Sales Executive, Sales Associate, Sales, Customer Service |
| Skills | Sales, Customer Service, Operational Management, Talent Management, Succession Planning, Innovation, SAP, Microsoft Office, Google Applications, Genesys |
| LinkedIn | https://https://www.linkedin.com/in/rohann-hattingh/ |

## What I'm looking for

```text
Seeking a challenging sales role that utilizes my skills and experience to drive sales growth and deliver exceptional customer service.
```

## About

```text
I am a results-driven sales professional with a passion for delivering exceptional customer service and driving sales growth. With a strong background in luxury furniture and golf equipment sales, I possess excellent communication and interpersonal skills, with the ability to work independently and in a team. I am a fast learner, always staying up-to-date with the latest trends and technologies.

Throughout my career, I have demonstrated my ability to manage stock levels, analyze sales reports, and develop operational action plans to increase sales performance. I am also skilled in talent management, succession planning, and innovation initiatives. My experience in using various software systems, including SAP, Microsoft Office, and Amadeus, has enabled me to efficiently manage daily tasks and provide superior customer service.

I am a motivated and ambitious individual with a strong work ethic, always striving to exceed sales targets and deliver exceptional results. I am confident in my ability to make a valuable contribution to any organization and am excited to take on new challenges.
```

## Experience

### Customer Sales and Service Representative

Swiss International Airlines. Jul 2023 - Jun 2024

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Responsible for writing customer service emails and handling calls in German for Swiss International Airlines and Lufthansa. Utilized Genesys for communication and Amadeus for flight bookings and payments.
```

Skills: Customer-Service, German, Genesys, Communication-Skills

### Sales Manager

Afrisure Funeral & Memorial Services. Sep 2021 - Jun 2023

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Managed stock levels and analyzed sales reports to improve performance. Focused on customer experience and talent management while implementing operational action plans.
```

Skills: Sales-Management, Customer-Experience, Data-Analysis, Team-Leadership

### Senior Sales Consultant

Natuzzi Italia. Apr 2019 - Aug 2021

```text
Sold luxury furniture and provided superior customer service. Collaborated with design teams and utilized SAP for creating offers and managing customer inquiries.
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Skills: Customer-Service, SAP, Interior-Design, 3D-Rendering

### Senior Sales Consultant

Weylandts Furniture. Sep 2017 - Jan 2019

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Engaged in the sale of design furniture, collaborating with interior designers and managing customer deliveries. Provided after-sales service and ensured high presentation standards.
```

Skills: Sales, Customer-Engagement, Interior-Design

### Golf Equipment Salesperson, Website Manager

Golf Import AG & Custom Clubs GmbH. Nov 2014 - Apr 2015

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Managed sales of golf equipment and oversaw the website for Custom Clubs GmbH. Handled customer inquiries and after-sales service in both German and English.
```

Skills: Sales, Customer-Service

### General Manager - Owner, E-Commerce Manager

Custom Clubs GmbH. Feb 2013 - Sep 2014

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Founded and managed an e-commerce startup, overseeing website design and international supplier relationships. Handled customer inquiries and managed online sales.
```

Skills: Business-Management, Web-Design, Supplier-Management, Customer-Service

### Shop Manager

Golf Import AG. Feb 2010 - Dec 2012

```text
Managed a retail branch, coordinating purchases and sales while ensuring customer satisfaction. Trained staff and reported to the executive board.
```

Skills: Customer-Service, Sales, Corporate-Trainer

### Shop Manager

Umrail Golf AG. Feb 2009 - Jan 2010

```text
Oversaw daily operations of a golf shop, managing customer service and sales while ensuring effective merchandising and cash handling.
```

Skills: Customer-Service, Merchandise, Sales

## Tech stack

- Gmail
- Genesys

To contact Rohann, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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