# Rodrigo Villela

Rodrigo Villela is a remote worker on Himalayas, Product Manager – Enterprise AI Solutions & Data at Neogrid, based in Brazil.

Source: https://himalayas.app/@rodrigovillela

```text
Product Manager at Neogrid who grew NIA to 15 enterprise clients and over 1,000 monthly users.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Brazil |
| Authorized to work in | Brazil |
| Salary expectations | 150k+ BRL |
| Job categories | Product Manager |
| Skills | Product Strategy, Product Roadmapping, Product Discovery, Product Management, Generative AI, Conversational AI, Large Language Models, RAG, LLM Evaluation, Data Quality, Data Governance, Data Observability, Data Lineage, Product Analytics, KPIs |
| LinkedIn | https://linkedin.com/in/villela-rodrigo |

## About

```text
At Neogrid, I defined the strategy and roadmap for NIA, a generative AI copilot for retail and supply chain. The product reached 15 active enterprise clients and over 1,000 monthly users.

I improved NIA’s AI quality by prioritizing data curation and guardrails, reducing incorrect responses from 35% to 5%. I also shaped a nine-stage data quality workflow that raised the average DQ Score from 72% to 93%.

At Linx (StoneCo), I led the creation of its Conversational Commerce product from discovery through launch, working with Engineering, Design, and Data to define the MVP and roadmap. The launch contributed to 20 qualified opportunities, seven closed contracts, and a 35% conversion rate.

Before product management, I worked across financial services, sales, and business operations, including managing teams of up to 25 people at Santander Brasil. I hold MBAs in Project Management and Agile Methodologies, and Finance & Banking.
```

## Experience

### Product Manager – Enterprise AI Solutions & Data

Neogrid. Aug 2024 - Sep 2026

```text
Defined and led the strategy, vision, and roadmap for NIA, a generative AI copilot for retail and supply chain, achieving 15 active enterprise clients and over 1,000 monthly users. Reduced incorrect AI responses from 35% to 5%, improved Data Quality Score from 72% to 93%, and cut inconsistency detection time from 8 days to 10 minutes.
```

Skills: Product-Strategy, Product-Roadmap, Product-Discovery, RICE, Generative-AI, LLM, Data-Quality, Data-Governance, Stakeholder-Management, Agile, Scrum, Kanban, SQL, Power-BI, Databricks, Jira, Confluence, Miro, Figma

### Product Manager – Artificial Intelligence

Linx (StoneCo). Dec 2021 - Jul 2024

```text
Built and evolved AI digital products, leading the creation of a Conversational Commerce product from discovery to launch. Trained about 40 sales and support professionals, generating 20 qualified opportunities with 35% conversion and 7 closed contracts in the first 6 months.
```

Skills: Product-Discovery, Product-Market-Fit, Go-To-Market, RICE, Agile, Scrum, Kanban, Stakeholder-Management, Jira, Confluence, Miro, Figma, SQL, Power-BI

### Analista de Pré-Vendas Jr. II

Semantix. Mar 2021 - Dec 2021

```text
Supported the presentation and demonstration of enterprise Big Data, AI, Machine Learning, NLP, and Dialogflow solutions, connecting technological capabilities to client business needs. Conducted discovery sessions to map client pains and requirements.
```

Skills: Big-Data, AI, Machine-Learning, NLP, Dialogflow, Pre-Sales, Discovery, Client-Relationships

### Sócio-operador – Franquia de Sorvetes

Natuice. Mar 2019 - Mar 2021

```text
Entrepreneurial role in opening and managing a franchised ice cream unit, overseeing operations, financial management, purchasing, inventory, and supplier relationships. Managed a business with average monthly revenue of R$ 12,000 and over 50 SKUs, adapting operations during the pandemic to maintain viability until sale.
```

Skills: Business-Management, Operations, Financial-Management, Inventory-Control, Supplier-Relationship-Management, Adaptability

### Consultor de Negócios

Embracon Administradora de Consórcio. Jul 2020 - Feb 2021

```text
Engaged in high-value consultative sales, managing the full commercial cycle from prospecting to after-sales, focusing on client relationships and needs.
```

Skills: Consultative-Sales, Client-Relationships, Prospecting, Aftersales

### Gerente de Relacionamento – Itaú Personnalité

Itaú Unibanco. Oct 2016 - Feb 2019

```text
Managed a high-income client portfolio exceeding R$ 60 million, focusing on relationship, loyalty, profitability, and credit analysis. Provided financial solutions and client needs analysis in the banking segment.
```

Skills: Client-Relationships, Portfolio-Management, Credit-Analysis, Financial-Solutions, Banking

### Assistente → Supervisor → Coordenador

Santander Brasil. Dec 2007 - Sep 2016

```text
Progressed over nearly 9 years from Assistant to Coordinator, leading teams of up to 25 people with focus on performance and operational results. Recognized with two awards, ranking among the top 5 managers out of 41 (top 12%).
```

Skills: Team-Leadership, Performance-Management, Operations, People-Management, Result-Orientation

### Assistente de Atendimento ao Cliente

Atento Brasil. Mar 2006 - Nov 2007

```text
Provided customer service and converted Vivo prepaid customers to postpaid and control plans.
```

Skills: Customer-Service, Sales-Conversion, Communication-Skills

## Education

### Descomplica Faculdade Digital

MBA, Project Management

```text
MBA in Project Management and Agile Methodologies from Descomplica Faculdade Digital, completed in 2025.
```

### Universidade Nove de Julho

MBA, Finance and Banking

```text
MBA in Finance and Banking from UNINOVE, completed in 2011.
```

### FIA

Bachelor's, Business Administration. 2006 - 2009

```text
Bachelor's degree in Business Administration from FIA, completed in 2009.
```

## Tech stack

- Dialogflow
- Google Analytics
- Databricks
- Figma
- Azure DevOps
- Jira
- Confluence
- Notion
- Gemini
- Miro
- SQL
- LangChain
- ChatGPT
- Power BI
- Claude

To contact Rodrigo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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