# Rodrigo Godoy

Rodrigo Godoy is a remote worker on Himalayas, Fractional COO & Remote Operations Consultant at Independent Contractor, based in Honduras.

Source: https://himalayas.app/@rodrigogodoy1

```text
I help small businesses scale through systems, remote teams, and automation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Honduras |
| Authorized to work in | Honduras |
| Salary expectations | 60k+ USD |
| Job categories | Chief Operating Officer, Operations Consultant, Operations Manager, Program Manager |
| Skills | Business Operations, SOP Development, Process Optimization, Workflow Automation, operational scaling, KPI Reporting, Remote Team Leadership, Cross Functional Collaboration, Multicultural Team Management, Asynchronous Communication, Executive Support, Change Management, Sales Operations, CRM Management, Pipeline Management, Customer Success, Client Onboarding, Digital Marketing Strategy, Lead Generation, Google Workspace, ClickUp, Salesforce, Zendesk, Slack, Quickbooks, Trello, HubSpot, SEO, SEM, Content Marketing, Social Media Marketing, Analytics, Digital Strategy, Procurement, Logistics, Customer Service, Workforce Management, Quality Assurance, Training |
| LinkedIn | https://linkedin.com/in/SoyRodrigoGodoy |

## What I'm looking for

```text
I'm looking for fractional, contract, or part-time remote operations engagements where I can help founders build scalable systems, lead distributed teams, improve workflows, and create data-driven operations.
```

## About

```text
I partner with founders of $500K–$2M small businesses as a Fractional COO, improving operational efficiency by 10–20% through SOPs, workflow automation, KPI reporting, and scalable CRM processes.

I've led remote teams across the US, Latin America, and globally, including scaling Google Nest support by over 1,900% and launching a 24/7 operations center in the Philippines for Udemy's customer operations.
```

## Experience

### Fractional COO & Remote Operations Consultant (current)

Independent Contractor. Jan 2023 - Present

```text
Partner with 3–4 small businesses simultaneously, delivering executive-level operational leadership on a fractional basis. Drive 10–20% improvements in operational efficiency through process redesign, SOP standardization, and workflow automation.
```

Skills: Business-Operations, SOP-Development, Process-Optimization, Workflow-Automation, KPI-Reporting, CRM, Google-Workspace, ClickUp, Quickbooks, Slack, Remote-Team-Leadership, Digital-Transformation

### Operations Manager (current)

Corporación Lempira. Feb 2020 - Present

```text
Designed and executed agribusiness strategy, positioning the company as a primary supplier of coir grow bags for a major protected agriculture project. Built supplier and distributor networks and led cross-functional operational planning.
```

Skills: Agribusiness, Strategy, Procurement, Logistics, Customer-Relationship-Management, Cross-functional-Leadership, Continuous-Improvement

### Senior Program Manager – Udemy Partnership

[PartnerHero](https://himalayas.app/companies/partnerhero). Jul 2019 - Jan 2020

```text
Managed global customer operations for a leading SaaS education platform, directing 100+ remote team members across multiple countries. Launched a new operations center in the Philippines, delivering 24/7 global customer service coverage.
```

Skills: Global-Operations, Remote-Team-Management, Customer-Service, Operations-Center-Launch, Workforce-Management, Cross-Functional-Collaboration, KPI-Alignment

### Operations Manager – Google Nest

Knoah Solutions. Aug 2016 - Feb 2019

```text
Launched Google Nest customer support operations from Wave Zero, scaling the program by over 1,900% in under three years. Built and led Tier 1, Tier 2, QA, Training, and Leadership teams, maintaining high service quality through rapid growth.
```

Skills: Operations-Management, Program-Expansion, Team-Leadership, Quality-Assurance, Training, Data-Driven-Reporting, Continuous-Improvement

## Education

### Google Digital Garage

Fundamentals of Digital Marketing, Digital Marketing

```text
Covers SEO, SEM, content marketing, social media, analytics, and digital strategy — applied directly to building and managing digital marketing workflows for small business clients.
```

### Universidad Nacional de Costa Rica (UNA)

Bachelor's Degree, International Relations. 2004 - 2010

```text
Foundation in cross-cultural communication, global development, and international organizations — directly applied to managing multicultural distributed teams and global client relationships.
```

## Tech stack

- Salesforce
- Slack
- Zendesk
- HubSpot
- Google Workspace
- Trello
- ClickUp
- QuickBooks

To contact Rodrigo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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