# Roberto Andrade Roberto Andrade is a remote worker on Himalayas, IT Production Manager at AUTOFIN S.A. (Banco Internacional Group), based in Chile. Source: https://himalayas.app/@robertoandrade ```text IT Operations Manager at AUTOFIN S.A. who implemented a corporate NOC for critical business monitoring. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Chile | | Authorized to work in | Chile | | Salary expectations | 30k+ USD | | Job categories | IT Infrastructure and Operations Manager, IT Infrastructure Manager, IT Project Manager, Production Manager | | Skills | IT Operations Management, IT Infrastructure Management, Critical Environments, Disaster Recovery, Business Continuity, IT Governance, ITIL V4, IT Service Management, Hybrid cloud, Azure, Google Cloud Platform, VMWare, Enterprise Infrastructure, Cybersecurity, Risk Management | | LinkedIn | https://linkedin.com/in/robertoandradeg | ## About ```text At AUTOFIN S.A. (Banco Internacional Group), I led the design and implementation of a corporate NOC, improving visibility into critical business processes. I also documented IT operational processes under ITIL v4 and strengthened monitoring and resilience in a high-availability financial environment. Across roles with Hapag-Lloyd, CSAV, and other organizations, I worked on mission-critical infrastructure, disaster recovery, and regional technology integration. I’m currently strengthening my capabilities in AI, cloud, and cybersecurity, including applied AI integration into IT operations, observability, and automation. ``` ## Experience ### IT Production Manager AUTOFIN S.A. (Banco Internacional Group). Jan 2023 - Jan 2026 ```text Led the bidding, design, and implementation of the corporate NOC, improving visibility and monitoring of critical business processes. Designed and documented IT operational processes under ITIL v4, strengthening change management, critical incidents, and obsolescence. ``` Skills: NOC, ITIL-V4, Change-Management, Incident-Management, Monitoring, Operational-Resilience ### Critical Infrastructure Management POLICOMP S.A.. Jan 2021 - Jan 2023 ```text Responsible for the operational continuity and capacity of core on-premise and hybrid cloud platforms. Managed VMware, Windows/Linux, Azure, and IBM Storage infrastructure in critical environments. ``` Skills: VMWare, Windows, Linux, Azure, IBM-Storage, Hybrid-cloud, Operational-Continuity ### Project Manager & Infrastructure Manager FORUM Servicios Financieros. Jan 2018 - Jan 2021 ```text Led national projects for technological modernization and massive deployment of Windows platforms. Implemented enterprise monitoring solutions with Nagios XI and supported the deployment of APM Instana observability. ``` Skills: Project-Management, Windows, Nagios-XI, Instana, A-PM, Observability, DRP ### Senior Adviser for Hapag-Lloyd IT4IT Chile. Jan 2017 - Jan 2018 ```text Led the administration and lifecycle of regional legacy critical infrastructure. Managed VMware environments, IBM Storage, and corporate backup platforms for multinational critical systems. ``` Skills: VMWare, IBM-Storage, Backup, Legacy-Systems, Critical-Infrastructure ### ITC Project Manager Hapag-Lloyd. Jan 2013 - Jan 2016 ```text Led data governance and technological integration processes during the Hapag-Lloyd / CSAV merger. Directed strategic consolidation and renegotiation of Microsoft contracts for more than 4,000 corporate endpoints. ``` Skills: Data-Governance, M&A-Integration, Microsoft-Contracts, Vendor-Management, Project-Management ### Global IT Manager / ITC Project Manager CSAV. Jan 2011 - Jan 2013 ```text Responsible for the operational continuity of multinational core platforms used regionally. Participated in regional IT takeover processes during the NORASIA acquisition. ``` Skills: IT-Operations, Regional-Leadership, M&A-Integration, Operational-Continuity ### Enterprise Platform Leadership HP / Accenture / EDS / CSAV. Jan 1997 - Jan 2011 ```text Progressive trajectory in enterprise platform leadership, 24x7 operations, and critical infrastructure. Regional experience in migrations, datacenter operations, operational continuity, and multinational administration. ``` Skills: Enterprise-Infrastructure, 24x7-Operations, Data-Center-Operations, Migration, Operational-Continuity ## Education ### Google Cloud Google Cloud - Generative AI Leader, Artificial Intelligence ```text Earned the Google Cloud Generative AI Leader certification. ``` ### Universidad Técnica Federico Santa María Programming, Computer Programming ```text Studied Computer Programming at Universidad Técnica Federico Santa María. ``` ### Fortinet Fortinet NSE / NS Security Certifications, Network Security ```text Earned Fortinet NSE / NS Security Certifications. ``` ### Google Google Cybersecurity Professional Certificate, Cybersecurity ```text Earned the Google Cybersecurity Professional Certificate. ``` ### Google Google Data Analytics, Data Analytics ```text Earned the Google Data Analytics certificate. ``` ### Universidad Técnica Federico Santa María Engineering, Industrial Management Engineering ```text Studied Industrial Management Engineering at Universidad Técnica Federico Santa María. ``` ### Microsoft Microsoft Certified: Azure Administrator Associate, Cloud Administration ```text Earned the Microsoft Certified: Azure Administrator Associate certification. ``` ### Google Cloud Google Cloud - Vertex AI Studio, Artificial Intelligence ```text Earned the Google Cloud Vertex AI Studio certification. ``` ### Google Cloud Google Cloud Fundamentals: Core Infrastructure, Cloud Infrastructure ```text Earned the Google Cloud Fundamentals: Core Infrastructure certification. ``` ## Tech stack - Microsoft Azure - Google Cloud Platform - Nagios XI - Linux - Windows - Instana - Azure To contact Roberto, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Renato Machado](https://himalayas.app/@renatomachado): Senior IT Support Manager, Transvip Chile - [Demian Portela](https://himalayas.app/@demianportela): IT Manager / Industries Client Manager, NTT Data Chile - [Diego Leal](https://himalayas.app/@diegoleal): Client Technology Manager, Ingram Micro - [Diego Torres](https://himalayas.app/@diegotorres4): Systems & Infrastructure Engineer, Hytera Mobile Funk – Santiago Metro - [Samuel Ruiz](https://himalayas.app/@samuelruiz1): PMO (Experis/SONDA), Experis / Sonda - [Ariel Silva](https://himalayas.app/@arielsilva): Líder de área continuidad & Proyectos TI, Banco Ripley - [Gonzalo Cabrera Bou](https://himalayas.app/@gonzalocabrerabou): Chief Infrastructure and Services, Moovia SPA - [Cris Leal](https://himalayas.app/@crisleal): Ingeniero de Infraestructura y Redes, Empresas DBS - [Gerardo Rojas Ghersi](https://himalayas.app/@grojasghersi): Digital Operations Director, Nhuvia SpA - [Nestor Arias](https://himalayas.app/@nestorarias): Jefe de Plataformas y Servicios TI, Asociación Chilena de Seguridad