# Rithwin Kommu

Rithwin Kommu is a remote worker on Himalayas, Customer Service Associate at Synchrony, based in India.

Source: https://himalayas.app/@rithwinkommu

```text
Customer Service Associate at Synchrony resolving credit card account issues and recognized with the Q4 2025 Excellence Award.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 100k+ USD |
| Job categories | Customer Service Associate, Customer Service, Banking Operations Analyst |
| Skills | Customer Service, Credit Card Operations, Account Management, Customer issue resolution, Banking Operations, Compliance, Risk Awareness, Fraud Prevention, Dispute Resolution, Transaction Processing, Process Improvement, Data Entry, CRM Systems, Customer Satisfaction, Excel |
| LinkedIn | https://linkedin.com/in/rithwinsaikommu |

## About

```text
At Synchrony, I assist customers with credit card account management, billing, payments, statements, and disputes. I research account concerns, resolve issues, and process transactions in line with company policies.

I also mentor new associates and support escalated cases with cross-functional teams. In Q4 2025, I received the Excellence Award by Global SVP for outstanding performance and dedication to customer service.
```

## Experience

### Customer Service Associate (current)

Synchrony. Jun 2024 - Present

```text
Assist customers with credit card account inquiries, including billing, payments, and dispute resolution. Handle inbound calls, resolve issues, and ensure compliance with banking policies.
```

Skills: Customer-Service, Credit-Card-Operations, Account-Management, Problem-Solving, Communication-Skills, Compliance, Risk-Awareness, Time-Management, Conflict-Resolution, Process-Improvement, Teamwork, Excel, Microsoft-Word, PowerPoint, Data-Entry, CRM-Systems, Internet-Research

## Education

### Sri Chaitanya Junior College

Intermediate, BiPC. 2018 - 2020

```text
Completed Intermediate (BiPC) from Sri Chaitanya Junior College, Hyderabad, from 2018 to 2020.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Rithwin, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Yash Goyal](https://himalayas.app/@yashgoyal): Senior Customer Care Professional, American Express
- [sumit kr](https://himalayas.app/@sumitkr): Senior Executive Customer Service, iEnergizer IT Services Pvt. Ltd
- [Ashish Chatterjee](https://himalayas.app/@ashishchatterjee): Senior Customer Service Analyst, American Express
- [PRIYANKA tapadar](https://himalayas.app/@priyankatapadar): Senior Customer Care Executive / Personal Banker, Barclays
- [Dipanwita Sarkar](https://himalayas.app/@dipanwitasarkar): Sr. Customer Service Representative, BlueVine
- [amit soni](https://himalayas.app/@amitsoni3): Process Specialist – Banking Operations & Escalations, Infosys
- [D pradeep](https://himalayas.app/@dpradeep): Customer Service Associate, Conneqt
- [Bansri Patani](https://himalayas.app/@bansripatani): Customer Service Specialist, JPMorganChase
- [aisha User](https://himalayas.app/@aishauser16): Customer Service Representative, Synchrony
- [Siddharth Mewada](https://himalayas.app/@siddharthmewada): Account Specialist I, JPMorgan Chase