# REUMEL LAYGO

REUMEL LAYGO is a remote worker on Himalayas, Physical Therapist/Staff at RehabWorkx, based in Philippines.

Source: https://himalayas.app/@reumellaygo

```text
I deliver reliable remote administrative, healthcare, and customer support across high-volume operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 596k+ PHP |
| Job categories | Virtual Assistant, Administrative Assistant, Customer Service, Medical Virtual Assistant, Appointment Setter, Social Media Manager, Technical Support Specialist, Physical Therapist, Fitness Coach, Virtual Personal Assistant, Virtual Administrative Assistant, Virtual Office Assistant, Remote Virtual Assistant, Freelance Virtual Assistant, Virtual Assistant Jobs, Virtual Executive Assistant |
| Skills | Virtual Assistant, Administrative Support, Customer Support, Phone Support, Email Support, Chat, Google Workspace, Google Docs, Google Calendar, Google Drive, Payment Processing, Invoice Processing, Inbound Calls, Outbound Calling, Appointment Scheduling, Online Research, Order Processing, Cancellations, Complaint Resolution, Email Management, Calendar Management, Medical Transcription, Clinical Documentation, Technical Support, Data Entry, Canva, Capcut, ChatGpt, Zoom |

## What I'm looking for

```text
I'm seeking a remote General Virtual Assistant role where I can support daily operations through efficient administrative assistance, scheduling, customer communication, accurate documentation, and reliable remote support.
```

## About

```text
I've supported patients and clinic operations at RehabWorkx, managing schedules, appointments, SOAP notes, medical records, and follow-up communications while protecting confidentiality.

Across customer service and technical support roles at SykesAsia and Telus International, I handled high volumes of inbound calls, resolved order and technical issues, and maintained accurate interaction documentation.

I'm trained in virtual assistance, appointment scheduling, live scribing, and medical transcription, with a dedicated remote workspace and availability for U.S. and Australian time zones.
```

## Experience

### Physical Therapist/Staff

RehabWorkx. Sep 2021 - Nov 2024

```text
Managed daily patient scheduling and coordinated appointments, ensuring efficient clinic flow. Created and maintained accurate SOAP notes and clinical documentation in compliance with healthcare standards.
```

Skills: Patient-Scheduling, Clinical-Documentation, Healthcare-Compliance, Patient-Communication, Record-keeping

### Freelance Physical Therapist / Fitness Coach

Self Employed. Jul 2011 - Aug 2021

```text
Provided patient treatment, education, and support using clear and compassionate communication. Maintained accurate patient records and treatment documentation while ensuring confidentiality.
```

Skills: Patient-Care, Treatment-Planning, Documentation, Confidentiality, Healthcare-Coordination

### Customer Service Representative / Technical Support

Sykes Asia. Jan 2009 - Apr 2011

```text
Managed 25–35 inbound calls daily, assisting customers with orders, returns, and technical troubleshooting. Provided technical support and maintained accurate documentation of customer interactions.
```

Skills: Inbound-Calls, Customer-Service, Technical-Support, Order-Processing, Troubleshooting, Documentation

### Directory Assistant

Telus International. Mar 2008 - Oct 2008

```text
Assisted U.S. and Canadian customers with directory information. Handled 30–50 calls per shift with strong accuracy and efficiency.
```

Skills: Directory-Assistance, Call-Handling, Customer-Service

### Admin Support/Sanitation Officer

City Health Office. Apr 2001 - Jan 2008

```text
Processed health certificates, death certificates, and exhumation permits, ensuring accuracy, confidentiality, and regulatory compliance. Prepared and coordinated inspection documents for 8–10 sanitation inspectors.
```

Skills: Document-Processing, Regulatory-Compliance, Data-Entry, Record-keeping, Healthcare-Administration, Coordination

## Education

### Saint Anne College Lucena Inc.

Bachelor of Science, Physical Therapy

```text
Pursued a Bachelor of Science in Physical Therapy.
```

### New Era University

Bachelor of Arts, Mass Communication

```text
Studied Mass Communication with a major in Broadcasting.
```

## Tech stack

- Google Workspace
- Canva
- CapCut
- ChatGPT

To contact REUMEL, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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