# Raveena Sharma

Raveena Sharma is a remote worker on Himalayas, Branch Manager at CEIS Competition Education & Immigration Services Pvt. Ltd., based in India.

Source: https://himalayas.app/@raveenasharma

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Customer Support Executive who blends sales, technical know-how, and leadership to deliver exceptional customer experiences.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Customer Support Executive, Customer Support Executive, Sales Manager, Export Sales Manager, Bank Branch Manager, Visa Consultant, Customer Support Manager, Customer Service Manager |
| Skills | Communication Skills, Customer Service, Problem Solving, Leadership, Sales Strategy, Sales Operations, Revenue Growth, Customer Satisfaction, Immigration Procedures, Business Strategy and Development, Administrative Functions, Presentation Skills, Teamwork, Ability To Work Under Pressure, Puter, Ent, Customer Relationship Management |

## What I'm looking for

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I’m looking to join Teleperformance where I can combine customer support with sales and leadership, deliver exceptional customer experiences in a fast-paced environment, and take on responsible ownership with clear opportunities to grow.
```

## About

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I’m excited to apply for the Customer Support Executive position at Teleperformance, bringing a results-driven, customer-focused approach shaped by sales, customer service, and management experience. Across fast-paced environments, I’ve consistently delivered strong communication, problem-solving, and leadership outcomes.

My background includes Export Sales Manager roles where I managed export sales operations, developed and executed sales strategies, and expanded customer bases and product offerings. I’ve also built strong client relationships through guidance and support, including immigration-process counseling and high customer satisfaction.

As a Branch Manager, I led branch operations across sales, customer service, and administrative functions, developing and implementing business strategies that drove revenue growth and improved customer satisfaction. I’m drawn to Teleperformance’s commitment to customer support, and I’m ready to leverage my skills to deliver exceptional customer experiences while continuing to grow.
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## Experience

### Branch Manager

CEIS Competition Education & Immigration Services Pvt. Ltd.. Jan 2020 - Jan 2024

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Managed branch operations, overseeing sales, customer service, and administrative functions. Developed and implemented business strategies to improve revenue and customer satisfaction.
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Skills: Sales-Management, Branch-Operations-Management, Customer-service-management, Administrative-Management, Business-Strategy, Revenue-Growth, Customer-Satisfaction, Leadership

### Visa Counsellor

Pinnacle Education and Immigration Pvt. Ltd.. Jan 2016 - Jan 2020

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Provided guidance to clients on immigration processes and procedures. Built and maintained client relationships to support high customer satisfaction.
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Skills: Communication-Skills, Customer-Satisfaction, Problem-Solving, Customer-Relationship-Management

### Export Sales Manager

Pilot Sports Company. Jan 2014 - Dec 2014

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Managed export sales operations, driving revenue growth and expanding the customer base. Developed and executed sales strategies to increase sales.
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Skills: Export-Sales, Sales-Operations, Revenue-Growth, Sales-Strategy, Customer-Satisfaction, Business-Development

### Export Sales Manager

New Madan Agencies and Distributors. Jan 2015 - Present

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Led the export sales team to achieve sales targets and improve customer satisfaction. Identified new business opportunities to expand product offerings.
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Skills: Export-Sales, Sales-Leadership, Sales-Targets, Customer-Satisfaction, Business-Development

## Education

### Guru Nanak Dev University

Bachelor of Computer Applications, Computer Applications. Grade: 60%

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Completed a BCA (Bachelor of Computer Applications) at Guru Nanak Dev University, graduating in 2013 with 60%.
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### Punjab School Education Board (PSEB)

12th (Senior Secondary), Non-Medical. Grade: 62%

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Completed 12th (Non-Medical) from PSEB in 2010 with 62%.
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### Punjab School Education Board (PSEB)

10th (Secondary), General Education. Grade: 73%

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Completed 10th education from PSEB in 2008 with 73%.
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## Tech stack

- Gmail
- F#
- ent
- Make
- Puter
- Dynamic
- Jan

To contact Raveena, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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