# Raunak Singh

Raunak Singh is a remote worker on Himalayas, Freelance Content & Documentation Assistant at Self Employed, based in India.

Source: https://himalayas.app/@raunaksingh1

```text
Customer Support Executive seeking a non-voice chat and email role; handled client queries and revisions through written channels.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 472k+ INR |
| Job categories | Customer Support Executive |
| Skills | Non Voice Customer Support, Live Chat, Email Support, Query Resolution, Complaint Handling, SLA Adherence, TAT Adherence, Client Correspondence, Document Drafting, Document Formatting, Proofreading, Project Tracking, Typing, Microsoft Office, Microsoft Word |

## What I'm looking for

```text
I'm seeking a long-term non-voice customer support role in chat and email with one company, steady growth, and a clear growth path.
```

## About

```text
As a Freelance Content & Documentation Assistant, I handled client requirements, clarifications, revisions, and delivery confirmations through email and chat.

I drafted, formatted, and proofread documents and short-form content, keeping tone and formatting consistent across deliverables.

I tracked several projects at once, followed up until each item was closed, and maintained a 24–48 hour turnaround with no missed deadlines to date.

I'm a BCA (AI/ML) graduate seeking a long-term non-voice customer support role in chat and email, with steady growth. I'm available immediately and comfortable with rotational and night shifts.
```

## Experience

### Freelance Content & Documentation Assistant (current)

Self Employed. Jan 2025 - Present

```text
Handled client correspondence and documentation entirely over written channels, managing multiple projects and maintaining a 24-48 hour turnaround with zero missed deadlines.
```

Skills: Written-Communication, Documentation, Proofreading, Microsoft-Office, Google-Workspace, Email-Clients, Online-Ticketing, Time-Management

## Education

### Galgotias University

Bachelor of Computer Applications, Artificial Intelligence & Machine Learning

```text
Completed Bachelor of Computer Applications with specialization in Artificial Intelligence and Machine Learning in 2026.
```

### St. Xavier's Senior Secondary School

10+2, Science. Grade: 65%

```text
Completed 10+2 with Science (Physics, Chemistry, Mathematics) in June 2023 with 65%.
```

## Tech stack

- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact Raunak, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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