# Ranjini S User

Ranjini S User is a remote worker on Himalayas, Associate Process Solutions – Data Operator at Publicis Sapient, based in India.

Source: https://himalayas.app/@ranjinisuser

```text
Process professional at Publicis Sapient who processed sales orders, reconciled order data, and monitored submission timelines.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 8548k+ INR |
| Job categories | Business Process Professional, Customer Support Representative, Mortgage Processor, Order Processing Representative |
| Skills | Sales Order Processing, Mortgage Processing, Credit Verification, Customer Support, Data Validation, Data Reconciliation, Order Management, Records Management, Customer Query Resolution, Calls, Live Chat, Ticket Support, Email Support, Cross functional Coordination, Timeline Monitoring |

## About

```text
At Publicis Sapient, I processed commission and designer credit sales orders, validated and reconciled order data, and maintained spreadsheet and Oracle records. I also coordinated with internal teams to resolve discrepancies and monitored submission timelines.

Previously, I handled customer calls, chats, tickets, and emails at Infosys BPM Limited. At Thought Focus Information and Technologies Pvt. Ltd., I reviewed borrower account histories and property documents for mortgage credit verification.
```

## Experience

### Associate Process Solutions – Data Operator

[Publicis Sapient](https://himalayas.app/companies/publicis-sapient). Sep 2024 - Sep 2026

```text
Executed commission and designer credit sales order processing with a focus on accuracy and timely submission. Validated and reconciled order data, maintained spreadsheet and Oracle records, and coordinated with internal teams to resolve discrepancies.
```

Skills: Sales-Order-Processing, Data-Validation, Reconciliations, Excel, Oracle, Cross-functional-Coordination, Timeline-Monitoring

### Senior Process Executive – Customer Support

Infosys BPM Limited. Jan 2022 - Aug 2024

```text
Handled customer interactions through calls, chats, tickets, and emails. Resolved customer queries and issues in line with defined client deliverables and process requirements.
```

Skills: Customer-Support, Query-Resolution, Call-Handling, Live-Chat, Ticket-Management, Email-Support, Process-Adherence

### Process Analyst – Mortgage Processor (Credit Verification)

Thought Focus Information and Technologies Pvt. Ltd.. Jan 2020 - Dec 2021

```text
Prepared credit reports by reviewing and verifying borrower account status and payment history. Reviewed property details and supporting documents as part of mortgage credit verification.
```

Skills: Mortgage-Processing, Credit-Verification, Document-Verification, Data-Validation, Credit-Reporting

## Education

### JSS College for Women, Mysore

Master of Business Administration, Finance. 2017 - 2019

```text
Pursued a Master of Business Administration with a focus on Finance from 2017 to 2019.
```

### Maharani's Women's Commerce and Management College, Mysore

Bachelor of Commerce, Commerce. 2013 - 2016

```text
Completed a Bachelor of Commerce from 2013 to 2016.
```

## Tech stack

- Oracle
- Microsoft Excel

To contact Ranjini S, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Pragati User](https://himalayas.app/@pragatiuser): Process Associate, Accenture
- [glory sinha](https://himalayas.app/@glorysinha): Process Developer, Genpact
- [Namrata Haldar](https://himalayas.app/@namratahaldar): Customer Support Executive (L2), Head Digital Works Pvt Ltd
- [Saurabh Hadgal](https://himalayas.app/@saurabhhadgal1): Mortgage Transaction Associate, Bank of America
- [Ashu Kutty](https://himalayas.app/@ashukutty): Lead Customer Support Associate, Artech Infosystems Pvt. Ltd.
- [princey Ganesh](https://himalayas.app/@princeyganesh): Senior Process Executive, Infosys BPM Limited
- [yasmin r konain](https://himalayas.app/@yasminrkonain): National Maintenance Analyst, Nielsen Media Pvt. Ltd.
- [Aman Ranjan](https://himalayas.app/@amanranjan1): Senior Process Lead, Infosys BPM Limited
- [Swathi Shekar](https://himalayas.app/@swathishekar): Relationship Manager, HDFC Bank
- [Deepak Yadav](https://himalayas.app/@deepakyadav16): Jr. Process Associate, Verity Global Solutions